12 - 14 Knyveton Road, Bournemouth, BH1 3QP, United Kingdom
#30 of 72 hotels in Bournemouth
Guests' ChoiceBased on 1003 hotel reviews
7.8Cleanliness
8.2
Comfort
8.1
Location
8.4
Facilities
7.7
Staff
9.1
Value for money
8.0
Free WiFi
7.2
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End of dialog contentReviewed: 28 September 2024
Anna
Czech RepublicThe same breakfest every morning, I would appreciate also cheese and ham and something instead sausages. There is equipment for ironing but no fridge.
The room equipment fit the description at Booking. The room was cleaned on daily basis. Very nice tea kettle for coffee/tea preparation.
Stayed in August 2024
Reviewed: 25 September 2024
Paul
United KingdomNothing much. It's seen better days, but it's well cared for and clean.
It is a reasonably priced hotel with all the facilities that someone working away would need. The staff are fantastic and the pool and gym are a bonus. The public lavatory on the ground floor is fantastic. It should be a listed work of art!
Stayed in September 2024
Reviewed: 24 September 2024
Manuel
ItalyDirty windows
Location
Stayed in September 2024
Reviewed: 24 September 2024
Bridget
United KingdomHotel & facilities very tired, could do with a make over. The TV is small.
Staff were lovely
Stayed in September 2024
Reviewed: 23 September 2024
Julie
United KingdomBuilding was very tired. Had to move from 1st room as mattress was uncomfortable. But happy with room we were moved to.
Staff very friendly and helpful
Stayed in September 2024
Reviewed: 23 September 2024
Dasha
United KingdomLeaking shower hose
Friendly staff, clean room, good location
Stayed in September 2024
Reviewed: 19 September 2024
Alexandra
United KingdomThat the property may be closing down soon.
Elstead is a charming, older Property. The pool which is available free of charge to those staying and used by locals on a payment scheme is pleasant and not over busy. The staff are unintrusive but friendly. Breakfast is provided.
Stayed in September 2024
Reviewed: 16 September 2024
Judyth
United KingdomEverything was great
Room was great. Clean, organised well and spacious.
Stayed in September 2024
Reviewed: 12 September 2024
Elzbieta
United Kingdom1. The hotel's destiny is to be demolished, so nobody invests in it. That is a bummer because this place has a soul and with a proper idea and investment might be a very exceptional place for this city. Unfortunately, the new owner knows only how to demolish and build from the scrap and has no imagination or willingness to do something great. Pity.
1. It is in close location to the beach 2. It has a swimming pool, which was great when it was heavy rain. 3. We had restaurants nearby. 4. Staff are mostly exceptionally friendly 5. Large room, warm and cosy 6. Clean 7. Good fresh traditional breakfast with gluten free options 8. Each part of the hotel has some artefacts from the past. 9. Quiet. 10. Parking on site.
Stayed in September 2024
Reviewed: 8 September 2024
Karen
United KingdomNothing!
Friendly staff Leisure club at hotel
Stayed in September 2024
Reviewed: 8 September 2024
Simon
United KingdomNothing to dislike
Clean and tidy. Excellent helpful staff. Very good facilities, especially the pool. Breakfast very good. Lovely and quiet. The fridge in the room, really useful! Off road parking. Excellent value for money.
Stayed in September 2024
Reviewed: 2 September 2024
Richard
United Kingdomnothing
The gym and swimming pool was good.
Stayed in August 2024
Reviewed: 31 August 2024
Patricia
United KingdomRooms are clean with loads of space
Lovely place , amazing costumer service , super clean , very friendly
Stayed in August 2024
Reviewed: 31 August 2024
Abdirashid
United KingdomEvery thing was good.
Thank you.
Stayed in August 2024
Reviewed: 27 August 2024
Jolanta
United KingdomThe TV is a bit small for the size of the room, breakfasts not very varied, very basic
The bed was big and comfortable, clean bedding. The bathroom was big enough. The room was spacious and clean. Free parking on the hotel premises.
Stayed in August 2024
Reviewed: 24 August 2024
Viviane
United KingdomThe breakfast could improve a little bit more.
The swimming pool is really good, but the water could be a little bit more warm.
Stayed in August 2024
Reviewed: 23 August 2024
Patrick
United KingdomAreas in need of refurbishment, a mile from Bournemouth pier
Clean bedding, Nordic leisure centre, helpful staff
Stayed in August 2024
Reviewed: 19 August 2024
Johanna
United KingdomNothing, everything was perfect.
We have stayed at the hotel a few timesin the past because we find it is comfortable, has great leisure facilities, parking etc and provides good value. It is a little outdated but nevertheless spacious and comfortable accommodation with good facilities and location.
Stayed in August 2024
Reviewed: 18 August 2024
Gisbourne
United KingdomRoom was extremely hot couldnt open windows but staff did quickly provide me with a fan. Tv was small , WiFi wasn't the best.
Nice staff, lovely swimming pool. Nice that a fridge in the room also plenty of space in the bedroom and bathroom good size.
Stayed in August 2024
Reviewed: 16 August 2024
Gillian
United KingdomThe squeaky floorboards ,bit run down
The pool ,free parking , breakfast include,
Stayed in August 2024
Reviewed: 15 August 2024
Colin
United KingdomAll good
No
Stayed in August 2024
Reviewed: 14 August 2024
Pauline
United KingdomMaybe checkout could be 11am instead of 10:30 especially when you have little ones who likes to sleep in.
I like the wide range of breakfast selection. The local is great.
Stayed in August 2024
Reviewed: 12 August 2024
Steven
ChinaEverything was good except shower was jammed.
Close to the railway station. Easy to find
Stayed in August 2024
Reviewed: 11 August 2024
Lana
United KingdomHad to have my shower head changed while i was there and definitely wasn't happy with how slow the bath tap run and i was offered to be moved room but it wasn't possible with me having a walking stick with me and i was disappointed with the little bit of hot breakfast you get when you book bed and breakfast the bacon was grease and not even a little bit crispy the scrambled eggs were like mush and the hash browns were hard but i will give them the benefit of the doubt they did refund me the breakfast money as only had it 2 days and that was it and i complained both times
The staff were very polite and friendly and helpful couldn't do enough to help especially with me being disabled
Stayed in August 2024
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