Hamilton Rd, Felixstowe, IP11 7DX, United Kingdom
#21 of 29 hotels in Felixstowe
Guests' ChoiceBased on 3885 hotel reviews
7.7Cleanliness
8.1
Comfort
8.1
Location
8.9
Facilities
7.7
Staff
8.8
Value for money
8.2
Free WiFi
7.9
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End of dialog contentReviewed: 15 June 2024
Jim
United KingdomNothing : just passing through and perfect for my needs
Easy to find grand older hotel: friendly and helpful, good clean room and plenty of parking. Easy walk to town and front.
Stayed in June 2024
Reviewed: 15 June 2024
Candy
United Kingdombreakfast was fantastic
Stayed in June 2024
Reviewed: 15 June 2024
Paul
United KingdomThe room was internal, so the view from the window was a grubby looking yard with some quite noisy pipes. The bathroom could have done with an upgrade. Not a great choice of foods for vegetarians.
Staff were lovely and facilities were good, with bar, cafe, and restaurant. Old fashioned elegance with some lovely places to just sit and relax. Good size car park and close to high street with some very nice restaurants.
Stayed in March 2024
Reviewed: 14 June 2024
Jennifer
United KingdomBreakfast could be better
Great staff Nothing was to much trouble Right in town
Stayed in June 2024
Reviewed: 14 June 2024
Julie
United KingdomThe bed was very hard.
Clean spacious bedroom and bathroom. Good choice at breakfast.
Stayed in June 2024
Reviewed: 12 June 2024
Tim
United KingdomNeeds modernization
Had character, and although the bathroom was dated, I thought it excellent value for money.
Stayed in June 2024
Reviewed: 11 June 2024
Dave
United KingdomSeveral of my friends had rooms where the windows couldn't be opened.
I travelled with a group of 12 cyclist and turned up rather dusty, but the staff were gracious about it and we just managed to get all the bikes into an inside store room which saved us having to haul them up to our rooms. The buffet breakfast was great but the website stated start time for Sunday was incorrect (says 07:00, but didn't start until 07:30). Its an old hotel with lots of charactor which meant the hot water took quite a while to come through in the bathroom!
Stayed in June 2024
Reviewed: 10 June 2024
David
United KingdomN/c
Excellent breakfast & pleasant staff.
Stayed in June 2024
Reviewed: 9 June 2024
Anthony
United KingdomBeds were a little tired and slightly uncomfortable
Excellent staff, very helpful. Food served was excellent.
Stayed in June 2024
Reviewed: 9 June 2024
Tracy
United KingdomNo biscuits with the tea/coffee making facilities. Ran out of a few items at breakfast, so limited choice. Ran out of apple juice too. Previous hotel clients beat us to breakfast and 95% of tables not cleared, we were lucky to get a clean table, people after us had to sit at dirty tables with used plates and cups etc!
Great price which included breakfast. Great location within walking distance of the sea through the high street. Large free car park. Nice comfortable room. Good selection at breakfast.
Stayed in May 2024
Reviewed: 9 June 2024
Brooks
United KingdomBreakfast was good with many choices and the staff were excellent.
Stayed in June 2024
Reviewed: 9 June 2024
Russell
United KingdomCreaky floorboards Scampi not good quality
Location
Stayed in June 2024
Reviewed: 8 June 2024
Colin
United KingdomSome areas are tired
Architecture
Stayed in June 2024
Reviewed: 4 June 2024
Dmitrii
United KingdomThe carpet in the room was odour
Staff is good
Stayed in June 2024
Reviewed: 4 June 2024
Alan
United KingdomExcessive noise from the entertainment hall at night. Luke warm breakfasts.
It’s age and ambience.
Stayed in June 2024
Reviewed: 4 June 2024
Tim
United Kingdomstaff did not respond to my request for some soap in the room
Good breakfast
Stayed in June 2024
Reviewed: 4 June 2024
Julie
United KingdomBad wifi connection
Location and free car park
Stayed in March 2024
Reviewed: 3 June 2024
Sandra
United KingdomIt needs a little care. The lift button inside is taped on with sellotape 🤦♀️. Very tacky The breakfast was not replenished until you asked I wouldn’t Reccommend as there are lots of lovely cafes just outside
The beautiful building and food
Stayed in May 2024
Reviewed: 3 June 2024
Hugh
United KingdomNo Complaints. I have stayed at the hotel before and have always found it very accommodating.
Breakfast. Fried breakfast always a treat. The dining room was very spacious and well organised. The food pipping hot and good selection. Room. Very spacious and welcoming after a long tiring journey. Bathroom very clean.
Stayed in June 2024
Reviewed: 3 June 2024
Bethany
United KingdomHotel decor and fittings tired
Location
Stayed in June 2024
Reviewed: 2 June 2024
Shweta
United StatesThe breakfast was chaotic, understaffed, I couldn’t get coffee
Stayed in May 2024
Reviewed: 2 June 2024
Cherry
United KingdomCouldn't open the window, no air con, be hot in summer
Full of history, charming hotel full of character, very good service
Stayed in April 2024
Reviewed: 2 June 2024
Hain
United KingdomThe room was dated could do with changes The breakfast needs to be more organised cause us and others were waiting for quite a while to get items replenished
Location was ideal Most of the staff were pleasent and room service in the day were good
Stayed in June 2024
Reviewed: 1 June 2024
Sj022031
United KingdomThe room was lovely but unfortunately the bathroom was not the cleanest. Very poor breakfast but not the staff's fault as there was not enough staff on shift.
Lovely old building Very comfy bed Great location
Stayed in May 2024
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