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Reviews of Elephant Rock Hotel 4 stars

17 Landsdowne Crescent, Portrush, BT56 8AY, United Kingdom

#2 of 8 hotels in Portrush

Guests' Choice

Review score

Based on 705 hotel reviews

9.1

Score breakdown

  • Cleanliness

    9.5

  • Comfort

    9.5

  • Location

    9.5

  • Facilities

    9.2

  • Staff

    9.5

  • Value for money

    8.5

  • Free WiFi

    9.4

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Showing 76 – 100

  • Reviewed: 3 October 2023

    9.0
    Excellent
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 1 night
    • Submitted via mobile

    No windows that opened in the bedroom. Little claustrophobic but beautiful room apart from that .

    Excellent location. Lovely atmosphere. Very friendly and helpful staff . Lovely touch for our anniversary bar of chocolate and card was much appreciated

    Stayed in October 2023

  • Reviewed: 2 October 2023

    10
    Beautiful hotel with stunning views
    • Leisure trip
    • Family with young children
    • Classic Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The attention to detail was fantastic. The decor was spectacular. Great location. Delicious food. Friendly and attentive staff.

    Stayed in October 2023

  • Reviewed: 1 October 2023

    8.0
    Very good
    • Leisure trip
    • People with friends
    • Classic Triple Room
    • Stayed 1 night
    • Submitted via mobile

    Stunning decor. Beautiful location . Hiked the causeway coast trail and finished here. Had the triple room. Spacious and very clean.

    Stayed in July 2023

  • Reviewed: 1 October 2023

    9.0
    Relaxing and very enjoyable!
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 1 night
    • Submitted via mobile

    N/A

    Beautifully decorated throughout with amazing attention to detail! Amazing cocktails and very attentive staff.

    Stayed in September 2023

  • Reviewed: 1 October 2023

    8.0
    Elephant Rock stay
    • Leisure trip
    • Couple
    • Executive Sea View Bay Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Overall all the meals were good, however the monkfish dish was overcooked and a bit disappointing.

    Beautiful hotel decor and setting. Very friendly and helpful staff. Sea views were fabulous

    Stayed in September 2023

  • Reviewed: 29 September 2023

    9.0
    Lovely hotel, great location
    • Leisure trip
    • People with friends
    • Classic Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Beautifully decorated, Walking distance to the pubs, Beautiful views from the front of the hotel.

    Stayed in September 2023

  • Reviewed: 28 September 2023

    10
    The only place in Portrush that you should stay at
    • Leisure trip
    • Group
    • Executive Sea View Double Room
    • Stayed 2 nights
    • Submitted via mobile

    That my stay wasn't longer

    Stayed here for my vow renewal ceremony I was having at Dunluce castle and the staff really went above and beyond to make our stay. A few weeks prior to our stay I asked about getting my wedding dress cleaned and pressed. They took it upon themselves to call every cleaner in the area to see if anyone could do it. Long story short no one could do the quick 24hr turn around and the hotel manager arranged to have the hotel steamer in my room waiting for us at check in! This was just 1 example of many on how amazing the staff was. Our view in room 17 is to DIE for. Cute and unique esthetic of the place! Good breakfast choices and very yummy as well. Overall an amazing stay!

    Stayed in September 2023

  • Reviewed: 28 September 2023

    10
    A very pleasant break in an excellent hotel in a great location with lovely sea views.
    • Leisure trip
    • Couple
    • Executive Sea View Bay Double or Twin Room
    • Stayed 2 nights

    We Had a very enjoyable stay with no complaints.

    The breakfast served at our table was excellent . The staff were very helpful and both the Dining room and cocktail bar areas were of a very high standard.

    Stayed in September 2023

  • Reviewed: 21 September 2023

    9.0
    Superbly comfortable and enjoyable.
    • Leisure trip
    • Couple
    • Executive Sea View Bay Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Leaving.

    Excellent location, with great sea view. Very modern with free on street parking. Great breakfast wide choice from Ulster Fry to continental. Staff very professional and approachable.

    Stayed in September 2023

  • Reviewed: 20 September 2023

    8.0
    Excellent location and set-up; needs to keep an eye on the maintenance.
    • Leisure trip
    • Family with young children
    • Classic Triple Room
    • Stayed 2 nights
    • Submitted via mobile

    A few minor gripes: bar fridge in the room didn’t work and nor did the room temperature control (neither was a big deal in the mild weather, but it added to an “end of season” feel). Not topping up the bottled water in the room on a daily basis seems a strange policy.

    Location was great, and decor and styling excellent. Food in the bar and restaurant very good, if a little pricey. Breakfast was included and substantial.

    Stayed in September 2023

  • Reviewed: 18 September 2023

    10
    Be Back
    • Leisure trip
    • Couple
    • Superior Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Decor and Food and Friendly

    Stayed in September 2023

  • Reviewed: 18 September 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Twin Room - Disability Access
    • Stayed 2 nights

    The hotel is very clean, comfortable and modern. We had originally booked the accessible room, but asked to change as it was a bit dark due to the window looking out into the hallway. No real daylight getting into the room. The staff were very accommodation and moved us without any fuss. Bar tenders were very accommodating and friendly.

    Stayed in August 2023

  • Reviewed: 17 September 2023

    8.0
    A beautiful gift experience
    • Leisure trip
    • Couple
    • Executive Sea View Double Room
    • Stayed 1 night
    • Submitted via mobile

    We weren’t aware of the Terrace Bar, which would have been helpful, if pointed out.

    The quirkiness and the setting

    Stayed in August 2023

  • Reviewed: 17 September 2023

    10
    Excellent
    • Leisure trip
    • Couple
    • Executive Sea View Bay Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    Lovely decor, fabulous food and location

    Stayed in August 2023

  • Reviewed: 14 September 2023

    10
    A very enjoyable stay in a lovely hotel
    • Leisure trip
    • Group
    • Single Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    An excellent location. Great breakfast. Very helpful and friendly staff

    Stayed in September 2023

  • Reviewed: 14 September 2023

    10
    Enjoyed our. stay
    • Leisure trip
    • Couple
    • Superior Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    No view from room 14

    All good

    Stayed in September 2023

  • Reviewed: 14 September 2023

    10
    Will definitely be back. Staff where very welcoming we got greeted at the front door. Very clean and decor was fab.
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 1 night
    • Submitted via mobile

    Couldn’t fault it.

    Decor was fab, great location and breakfast was very nice.

    Stayed in September 2023

  • Reviewed: 13 September 2023

    9.0
    The Elephant Rock is situated in a lovely location of Portrush
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    The Bar on the 1st floor was not open

    The Hotel has lovely staff and has quite a funky feel to it with the Decor, great breakfast and good selection of drinks

    Stayed in September 2023

  • Reviewed: 12 September 2023

    8.0
    Pleasant comfortable and relaxing stay
    • Leisure trip
    • Family with young children
    • Classic Triple Room
    • Stayed 2 nights
    • Submitted via mobile

    See above

    Breakfast was cooked to perfection issue on first morning where my breakfast, out of party of three,, was forgotten/not ordered. Rectified and received a bit later and it was lovely. If Hotel insists on breakfast being served then more staff is required as when any item is needed by the customer then they are at the mercy of an already busy server. At least the cold or continental breakfast could be self serve. These issues let the Hotel down as breakfast experience doesn't match overall experience.

    Stayed in September 2023

  • Reviewed: 12 September 2023

    10
    Lovely stay at the Elephant Rock Hotel. Will definitely recommend to family and friends.
    • Leisure trip
    • Family with young children
    • Classic Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The only very small thing was that nobody checked to see if there was milk on our table for our coffee and tea so coffee was cold by the time the waiter returned. Unfortunately the hair dryer didn’t work either in our room.

    Breakfast choice was excellent and service was very quick. Lovely breakfast.

    Stayed in September 2023

  • Reviewed: 11 September 2023

    10
    Best nights sleep ..comfortable beds, clean bedding and exceptionally spotless room, amazing brekkie with amazing view!
    • Leisure trip
    • People with friends
    • Twin Room - Disability Access
    • Stayed 2 nights
    • Submitted via mobile

    Nothing! I wish I could have stayed longer!

    Everything….staff were amazing ….beautiful place to stay. All staff went out of their way to help us if we needed anything x

    Stayed in September 2023

  • Reviewed: 11 September 2023

    9.0
    Nice boutique hotel at the seafront
    • Leisure trip
    • Family with young children
    • Classic Triple Room
    • Stayed 2 nights

    It was quite hot in the room, and the window was too small to properly ventilate the room. The room was barely adequate for 3.

    Nicely decorated room with a spacious bathroom. Great location at the seafront. Fantastic park nearby.

    Stayed in August 2023

  • Reviewed: 9 September 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Classic Triple Room
    • Stayed 2 nights

    Great location, delicious breakfast, spacious family room

    Stayed in August 2023

  • Reviewed: 9 September 2023

    10
    Fantastic
    • Leisure trip
    • Group
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    A great location, very friendly and helpful staff. The hotel really was value for money and we totally enjoyed the experience of staying there

    Stayed in September 2023

  • Reviewed: 8 September 2023

    10
    Perfect place to stay when visiting Northern Ireland
    • Couple
    • Classic Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing it was great

    Lovely hotel

    Stayed in September 2023

Showing 76 – 100

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