17-19 Egerton Terrace, Knightsbridge, Kensington and Chelsea, London, SW3 2BX, United Kingdom
#14 of 1,012 hotels in London
Guests' ChoiceBased on 624 hotel reviews
9.4Cleanliness
9.7
Comfort
9.7
Location
9.8
Facilities
9.3
Staff
9.8
Value for money
8.7
Free WiFi
9.5
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End of dialog contentReviewed: 4 June 2024
Sara
United StatesA/C in bedroom was too noisy. Fan noise kept me awake the first night, second night slept with it off and it was a little stuffy but not too bad. Couldn’t open the window
Loved the location, decor and staff. Membership to V&A museum was a great benefit I wasn’t aware of until I arrived.
Stayed in May 2024
Reviewed: 26 May 2024
Mike
United KingdomRoom we had wouldn't have been my first choice in terms of decor but the bed was super comfy, maybe time also to upgrade the bathrooms in line with competition but still very acceptable. Invited to have a drink at the bar as our room wasn't ready when we arrived to check in - was surprised to then be charged for the coffee and tea we ordered!
Breakfast was excellent - served in the room at no extra charge and with a great selection and no silly extra charges like other hotels - bravo! Location is excellent for West London and very quiet in a tucked away position. The staff are incredibly friendly from the GM downwards. Proper 5 star service.
Stayed in April 2024
Reviewed: 25 May 2024
Richard
United StatesThe breakfast choices are excellent
Stayed in May 2024
Reviewed: 25 May 2024
Anne
United KingdomStaff was amazing the location the facilities all amazing the fine touches Little extras
Welcoming comfortable and staff was so lovely ☺️
Stayed in May 2024
Reviewed: 24 May 2024
Gary
United KingdomThe staff make it an amazing experience. Very easy to stay there, all very calm and relaxing.
Stayed in May 2024
Reviewed: 23 May 2024
Jon
United KingdomThe huge faux flower display secured to the front of the building. This was particularly unattractive from inside room 11, where it obscured our view out whilst at the same time limiting the natural light into our room. The wooden batons and tie wrap’s/stickers visible from inside the room was ill conceived, with little obvious consideration to the paying guests that occupy the rooms. Given that the internal flower arrangements are beautiful natural, seasonal displays, this addition appears at odds with the property, so much so that had this been in place before the time of booking we would have perhaps not selected the hotel for our visit. Other minor observations during the stay relate to a difficult toilet flush mechanism, continuously dripping cistern/sink and antiquated coffee making equipment. Perhaps a small jug of milk in the room minibar cooler would help?
Intimate and beautifully presented, particularly the bar/lounge and breakfast rooms.
Stayed in May 2024
Reviewed: 21 May 2024
Penelope
AustraliaThat I couldn’t stay there for ever.
Class act. Superb staff, wonderful rooms, yummy extras, perfect location.
Stayed in May 2024
Reviewed: 19 May 2024
Denis
CanadaRoom on smallish side
Location Staff Good vibes Very good breakfast Jacques and bartender were great Room on the smallish side
Stayed in May 2024
Reviewed: 17 May 2024
Edward
United StatesN/A
Uniquely decorated bedrooms that were well-appointed with beautiful furniture and amenities. The staff were pleasant and treat you like royalty. Simply put, this is one beautiful boutique hotel that doesn’t disappoint.
Stayed in May 2024
Reviewed: 15 May 2024
Loukia
CanadaNothing
Everything was exceptional!
Stayed in May 2024
Reviewed: 14 May 2024
Bal
United KingdomExcellent location, great staff with exacting attention to detail.
Stayed in May 2024
Reviewed: 13 May 2024
Michael
United StatesAbsolutely nothing.
The comfortable bed and cleanliness of the hotel and room. Customer service was fantastic. I stayed 4 nights and loved that I had candies and sweets offered to me daily. The bartender makes a killer martini! So good.
Stayed in May 2024
Reviewed: 11 May 2024
Michelle
United StatesNothing
Very clean. Great staff! Everyone was very welcoming. Good location. Close to shopping, sights and restaurants. Really enjoyed our stay here.
Stayed in April 2024
Reviewed: 29 April 2024
Sandra
United StatesNothing was lacking at all. We have no complaints whatsoever.
We had a short but sweet stay at the Egerton House Hotel. Absolutely everything was perfect, from check-in to check-out. The staff was professional, very welcoming, and helpful in answering any questions or giving recommendations. They really could not have been any nicer, from the front desk, to the bar, to the breakfast room. The breakfast was wonderful. There was plenty of choice with the cold items, and a nice choice of hot entrees, all delicious. The room was super comfortable, loved the bedding and all of the amenities the room and bath provided. The location was great, within walking distance of the Albert and Victoria Museum, Hyde Park, Harrod's and other shopping, as well as restaurants. We cannot wait to come back and stay for a long duration. The Egerton House deserves all the positive reviews and accolades it has received. Excellent!!!
Stayed in March 2024
Reviewed: 26 April 2024
Wieteke
NetherlandsThe full experience. Very beautiful property, super friendly staff, excellent service and top location
Stayed in April 2024
Reviewed: 21 April 2024
Patricia
United KingdomNothing
Lovely accommodation friendly staff and attention to detail
Stayed in April 2024
Reviewed: 20 April 2024
Paloma
SpainEverything; we will for sure be back! Thanks a million for everything, specially to Julia in reception! Localization was amazing, the room was big and clean, breakfast was very nice as well!
Stayed in April 2024
Reviewed: 18 April 2024
Claire
United KingdomNothing
Amazing hotel, perfect location. Lots of extra touches to make the stay special Nothing was too much trouble for the staff. Home from home feel. Will definitely be back
Stayed in April 2024
Reviewed: 14 April 2024
Requelle
United KingdomEverything was exceptional!
Stayed in April 2024
Reviewed: 8 April 2024
Town
United KingdomThe added service charges but bed was turned down each night, candle lit in the bathroom, water replenished and a treat to say goodnight.
The friendly and attentive staff throughout the whole day from booking in until booking out and on exiting the hotel
Stayed in April 2024
Reviewed: 1 April 2024
Jennie
United KingdomThis was our second stay and we will return again. A hidden gem with superb staff.
Stayed in March 2024
Reviewed: 31 March 2024
Lisa
United StatesGuests receive five star customer service at this elegant boutique hotel. Everything was perfect, with exceptional attention to detail. A shout-out of thanks to Thomas, Benjamin, Kevin, Jacque, Jiula, Angel and Dean for making our stay even more special. We always choose Red Carnation hotels when in London, and the Egerton House Hotel has our highest and most sincere recommendation.
Stayed in March 2024
Reviewed: 28 March 2024
David
United StatesStaff is outstanding
Stayed in March 2024
Reviewed: 27 March 2024
Hurrell
United KingdomNothing
Beautiful property, amazing staff, lovely food, great location
Stayed in March 2024
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