65-67 New Dover Rd, Canterbury, CT1 3DX, United Kingdom
#15 of 27 hotels in Canterbury
Guests' ChoiceBased on 2203 hotel reviews
8.3Cleanliness
8.6
Comfort
8.6
Location
9.0
Facilities
8.3
Staff
9.1
Value for money
8.5
Free WiFi
8.4
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End of dialog contentReviewed: 8 June 2024
Lucy
AustraliaNothing.
We stayed in the one bed apartment which was fully equipped and nicely decorated. The hotel and apartments are in a good location, close to town.
Stayed in June 2024
Reviewed: 4 June 2024
Alan
United KingdomNothing
Clean and close to town
Stayed in May 2024
Reviewed: 4 June 2024
Kenneth
United KingdomNo lift so could be problematic if you have mobility issues.
Ideally located for watching cricket as Kent Canterbury ground a 10 stroll away. Excellent parking and a very good full English breakfast. Canterbury centre 20 minutes away so easy for evening meal, plus of course the cathedral.
Stayed in May 2024
Reviewed: 3 June 2024
Peter
United KingdomPrivate, quiet location with picturesque landscaping. Comfortable and spacious enough for 5 of us.
Stayed in May 2024
Reviewed: 31 May 2024
Christian
United KingdomBigger pillows or at least a bit more fuller.
Location in proximity to the city.
Stayed in May 2024
Reviewed: 31 May 2024
Claire
United KingdomSome items missing from the advertised facilities ie tumble dryer, coffee machine and microwave none of which were in the apartment. Needs a bread bin.
Good to have an option to buy breakfast very handy. Close to city and cricket ground with ample parking.
Stayed in May 2024
Reviewed: 30 May 2024
Apu
United KingdomBath tub was very high - shower unit was problematic!!
Nice location - good facilities - near to the centre
Stayed in May 2024
Reviewed: 30 May 2024
Ian
United KingdomSadly, new management have decided that dogs are no longer allowed so if we return it will have to be without the dog.
Excellent location for exploring Canterbury. Lovely Victorian building with really nice gardens. Good breakfast selection.
Stayed in May 2024
Reviewed: 28 May 2024
Adam
United KingdomWe were on the third floor, which was a lovely room and good view to the front. However, there was no lift and quite a lot of stairs for someone with a knee injury! If we had known that at the booking stage we would have asked for a more accessible room nearer the ground floor.
Breakfast was good and not rushed. A good selection, excellent full English breakfast. Very approachable staff. Lovely garden at the rear. Great free parking.
Stayed in May 2024
Reviewed: 28 May 2024
Hannah
United KingdomBit further walking to town than ideal for us, but not too bad.
Nice breakfast, we could not find marmalade. Very helpful staff. might be better if they brought a big pot of tea to the table rather than go back for small cups?
Stayed in May 2024
Reviewed: 25 May 2024
Mark
United KingdomOnly options for eggs at breakfast were scrambled eggs. Be nice to offer poached or fried too. A shower not just bath in room would have been good
Clean, bright boutique hotel
Stayed in May 2024
Reviewed: 21 May 2024
Adrian
United Kingdomlovely gardens and outside space.
Stayed in May 2024
Reviewed: 20 May 2024
Kathryn
United KingdomSo many tiny things that with a bit of thought/tlc could make it a fantastic place. The cleaning standards were a bit low (grubby oven tray, crumbs in the kitchen drawers etc). Also the room was a bit tired in places (chipped or worn skirting boards, missing end from light pull etc). The attention to detail was lacking (no scissors in the kitchen, 3 mini shampoos - one half used- and no shower gels or anything else, no coat hooks in the large hallway or hallway cupboard, a great sized bed but the duvet was a few sizes too small for it). And the motion sensor lights in the hallway (as far as we could see- no instruction) not possible to switch off, so if you needed to use the bathroom in the night (rather than use a phone torch) the apartment was light up so brightly it was blinding and disturbed everyone.
Great location, lovely staff on arrival and departure. Great sized apartment.
Stayed in May 2024
Reviewed: 15 May 2024
Alan
United KingdomSome aspects of the building could do with refurbishment.
Convenient location between the city centre and the cricket ground. Free parking, free Wi-Fi.
Stayed in May 2024
Reviewed: 14 May 2024
Susan
United KingdomThe dining room/breakfast Gardens
Stayed in May 2024
Reviewed: 13 May 2024
Iain
United KingdomThought breakfast was included only to be told at check out it wasn't, so that took a bit of the gloss off our stay. When we checked in, it would have been handy if that had been established at that point of our stay
The room was excellent
Stayed in April 2024
Reviewed: 12 May 2024
Alison
United KingdomMaybe a glass in the bedroom, sachet’s of butter at the table,
Nice room, great breakfast, good parking, good location for my particular agenda
Stayed in May 2024
Reviewed: 9 May 2024
Lothar
GermanyHotel needs a refreshment.
Quiet. Good breakfast. Free parking. 15 minutes walk to the city..
Stayed in May 2024
Reviewed: 7 May 2024
Andrew
Denmarkselection of fresh fruit at breakfast could have been a bit better
pleasant, elegant style of the building, very nice bathroom and very comfortable bed, one of our rooms was looking out into the garden, which was lovely, breakfast room was beautiful
Stayed in February 2024
Reviewed: 7 May 2024
Jo
United KingdomNothing
The hotel and Cottage are both very pleasant. The grounds are nice too. My young children had space to run around.
Stayed in May 2024
Reviewed: 1 May 2024
Dave
United KingdomFirst entrance, late afternoon: No one answered the door or bell, only when I used my phone to call the hotel, then I was able to enter. This late shift reception staff, gentleman was a little hostile with little humility nuance. A little early morning noise, but this maybe where the position of the building where I was sleeping was in.
Morning reception staff gentleman, impeccable. Breakfast wonderful. Location wonderful. Back view wonderful. Very comfortable and clean bed and room.
Stayed in April 2024
Reviewed: 30 April 2024
Alice
FranceVery nice staff and very large choices at breakfast
Stayed in April 2024
Reviewed: 28 April 2024
Scott
United Kingdomwe stayed in the apartment which very spacious and comfortable
Stayed in April 2024
Reviewed: 28 April 2024
Treena
FranceLocation great lovely breakfast and the beds were lovely
Stayed in April 2024
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