Britannia Pavillion, Albert Dock, Liverpool, L3 4AD, United Kingdom
#23 of 106 hotels in Liverpool
Guests' ChoiceBased on 4592 hotel reviews
8.6Cleanliness
9.0
Comfort
9.0
Location
9.6
Facilities
8.6
Staff
9.3
Value for money
8.5
Free WiFi
8.2
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
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End of dialog contentReviewed: May 16, 2024
Mara
Saudi Arabiawifi is not available in our room
Cozy and clean rooms
Stayed in May 2024
Reviewed: May 16, 2024
Gil
Israelno wifi in the rooms, which is not reasonable in 2024. The hotel said it is to soon be implemented.
The location is superb, close the main attractions and with a good view on the docks. Easy to get to by taxi and by foot. Excellent. Breakfast is a little more than a continental breakfast but it was fresh and warm. Good value for money.
Stayed in May 2024
Reviewed: May 16, 2024
Michael
United KingdomParking nearby is expensive, hotel discount rate parking a little cheaper but a 1/2 mile walk away. Wifi wasn't working which wasn't mentioned until questioned and inconvenience not acknowledged.
The architecture is stunning, it's in a converted historic dock building right on Albert Dock on the Liverpool waterfront with restaurants and bars all around but not disruptive
Stayed in April 2024
Reviewed: May 15, 2024
Andrew
United KingdomNothing really
Spacious modern and clean,
Stayed in May 2024
Reviewed: May 13, 2024
Brown
United KingdomWe enjoyed it
Stayed in May 2024
Reviewed: May 13, 2024
Jeffrey
United KingdomNothing
Friendly and helpful staff. Breakfast plenty of choice. Location ideal
Stayed in May 2024
Reviewed: May 12, 2024
Donna
United KingdomUseless Wi-Fi
Location for our needs Good breakfast Comfortable bed
Stayed in May 2024
Reviewed: May 12, 2024
Sharon
United KingdomWiFi was a bit poor.
Excellent location
Stayed in May 2024
Reviewed: May 11, 2024
Pierre
FranceThe public Wi-Fi connection is too weak to be used
A Wonderful place to leave the Beatles story and enjoy museums The situation of the hotel was perfect( quiet and next to the city ) and the team kind
Stayed in May 2024
Reviewed: May 11, 2024
Melvin
IndiaStaff could be more welcoming, engaged and friendly. Would expect this from a Holiday Inn brand
Hotel Location and rooms were excellent
Stayed in May 2024
Reviewed: May 10, 2024
Diane
Isle of ManNo wi fi
Location. Staff. Decor. Cleanliness
Stayed in May 2024
Reviewed: May 10, 2024
Tracy
United KingdomAbility to open the window in room . I prefer fresh air to air conditioning.
Breakfast good. Comfortable bed. Bar prices reasonable staff friendly.
Stayed in May 2024
Reviewed: May 10, 2024
Sam
United KingdomThe price seemed a little high in comparison to similar places we have stayed. But it was a bank holiday weekend and Liverpool were playing so I'm sure that played a part. And we booked last minute so that didn't help.
location was perfect for Anfield and great selection of pubs and restaurants in the evening. Car park was convenient and good value for money. The building was beautiful and the rooms spacious. Breakfast seemed well organized and the food was set out well, everyone was able to gain access easily. A lovely stay and would highly recommend.
Stayed in May 2024
Reviewed: May 8, 2024
Gaynor
United KingdomNothing
The location
Stayed in April 2024
Reviewed: May 8, 2024
James
United Kingdomlack of reasonably priced parking. distance from recommended car park.
Almost everything was satisfactory. I cannot find fault with the hotel.
Stayed in April 2024
Reviewed: May 7, 2024
Dawid
PolandCold water in shower
Lokalizacja
Stayed in May 2024
Reviewed: May 6, 2024
Stephanie
United KingdomRooms very large and clean. Hotel in great location, overall really nice stay.
Stayed in May 2024
Reviewed: May 5, 2024
John
United KingdomGreat breakfast each day, tea and coffee on tap. Lovely rooms and shower was excellent.
Stayed in May 2024
Reviewed: May 3, 2024
David
United KingdomUnfortunately the wi fi wasn't working in the bedroom but was in the reception area
Location excellent Staff superb Well worth the price
Stayed in April 2024
Reviewed: May 3, 2024
Ross
United KingdomNo plug sockets by the bedsides. The 2 lifts sounded a bit dodgy. Slow & squeaky. Wifi wasn't very good in the room. Car parking was a bit expensive at £20 for 24hrs. Although we did get to park within close proximity of the entrance.
Great location on Albert Dock and within walking distance to most sights & city centre. Decent views. Staff were very welcoming, friendly & helpful. Hotel seemed clean & tidy. Beds were comfy and room was specious enough. Shower was good & powerful. Breakfast was nice & tasty.
Stayed in May 2024
Reviewed: May 3, 2024
Andrew
United KingdomFire alarm
Location and parking for Minicoach
Stayed in February 2024
Reviewed: May 3, 2024
Pratima
United KingdomBed and pillows uncomfortable. WiFi not working in room
Fabulous location on Albert Dock. Fabulous hotel with lovely view from the room of the docks and three Graces. Staff friendly and helpful. Decent breakfast.
Stayed in April 2024
Reviewed: May 3, 2024
Pat
United KingdomSmall bar area. Decor rather plain.
Well located. Excellent beds. Helpful staff
Stayed in April 2024
Reviewed: May 3, 2024
Matthew
United KingdomWi-Fi was poor in the room but ok in reception
The view was amazing from the room (photo added). The room was clean , bathroom/shower was very nice and breakfast was perfect with plenty of choices we will definitely will be coming back , can't wait 😁
Stayed in May 2024
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