4 West Coates, Murrayfield, Edinburgh, EH12 5JQ, United Kingdom
#22 of 160 hotels in Edinburgh
Guests' ChoiceBased on 800 hotel reviews
8.8Cleanliness
9.3
Comfort
9.3
Location
8.8
Facilities
8.9
Staff
9.5
Value for money
8.1
Free WiFi
8.8
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End of dialog contentReviewed: 9 November 2024
Ashley
CanadaAbsolutely Lovely staff. Beautiful atmosphere, we really felt quite luxurious being there.
Stayed in October 2024
Reviewed: 9 November 2024
Taimaz
NetherlandsAt the end they ask for 15% optional service fee/tip. Although says it is optional but asking for it directly is making it very pushy.
Nice and helpful staff! Good hotel
Stayed in November 2024
Reviewed: 7 November 2024
Michelle
United KingdomThat it was over the road from the main hotel. Carpet was fraying. Shower wasn’t great. Staff during breakfast had a cold and was snuffling and snorting making me feel quite ill.
Had the best welcome we’ve ever had to a hotel with a sit down and a coffee and a chat before being shown to our room.
Stayed in November 2024
Reviewed: 7 November 2024
Andrew
United KingdomNothing
Welcomed as soon as we walked through the front gate. Staff were excellent. Excellent facilities. Room was spotless and well equipped. Ideal location.
Stayed in November 2024
Reviewed: 5 November 2024
Michael
United KingdomSmall Room
Decor and was clean. Great location.
Stayed in November 2024
Reviewed: 31 October 2024
Eli
United StatesUnderwhelming room.
Attentive, kind, helpful reception staff (given that I had some issues with my room). Especially Juliette and Reya. Wonderful restaurant for both breakfast and dinner.
Stayed in October 2024
Reviewed: 28 October 2024
Robinhetherington
United KingdomThe steam from the bathroom took a long time to clear as there didn't seem to be sufficient ventilation
Stayed in October 2024
Reviewed: 22 October 2024
Murray
CanadaAll good
Comfortable and friendly and helpful. Great music selection in dining room.
Stayed in October 2024
Reviewed: 17 October 2024
Cathy
AustraliaVery comfortable guest house within walking distance to restaurants and attractions. Breakfast is very good with a lot of choices. Be aware that not all rooms are situated within the main house. Our room was in the building across the road from the main house, so a short walk for breakfast in the morning. Overall though an enjoyable stay and very quiet rooms.
Stayed in October 2024
Reviewed: 15 October 2024
Amanda
United KingdomAt Breakfast main course arrived with the starters which meant by the time you had eaten your Cereal etc your main course was cold. I noticed this happened on other tables which by their expression they weren't to happy.
Fantastic greeting from gentlemen on arrival. Excellent staff throughout Hotel. Breakfast was excellent and the server was great .
Stayed in October 2024
Reviewed: 15 October 2024
Jane
United StatesThe decor was lovely and the room well appointed. The staff were helpful, friendly, and professional.
Stayed in October 2024
Reviewed: 12 October 2024
Muhannad
Omansound insulation in rooms is not that good you can hear the tv and people talking in other nearby rooms floor mat is old and has lots of aerosols (flying particles)
friendly staff, a nice and quite place
Stayed in October 2024
Reviewed: 8 October 2024
Herbert
United StatesEverything was great
Fantastic service and beautiful room!
Stayed in September 2024
Reviewed: 6 October 2024
Sara
United StatesTea upon arrival Greeted warmly by Jamie Cocktails at cozy bar Very comfortable room, the Eday room Tasty breakfast
Stayed in October 2024
Reviewed: 5 October 2024
Lisa
United KingdomThe room in which we stayed was as advertised and good value but was not quite what you would have expected of a luxury five star hotel
Staff excellent…friendly and welcoming. Room was good value for money
Stayed in October 2024
Reviewed: 4 October 2024
Abi
United KingdomWasn’t too enamoured with our room which was opposite the main hotel in a basement next to a rather uninviting common-roomesqe communal sitting area.
The main hotel looked lovely and we had a delicious breakfast. The staff were lovely.
Stayed in September 2024
Reviewed: 28 September 2024
Jennifer
United StatesThere was no air conditioning and to open a window at night for cool air you had to open the whole window which is a safety concern. Someone could’ve easily just crawled into a window. I suggest latches that prevent the windows from opening all the way. Also very little explanation about how to operate wall furnace and floor heating. Major complaint a party was booked by one of our rooms and it was VERY loud. Had to complain about the noise level. Should’ve booked a location that wasn’t next to bedrooms.
Very charming, felt like we were at home, very comfortable. Short walk to bus stop and tram. Highly recommend.
Stayed in September 2024
Reviewed: 23 September 2024
Sam
United StatesNothing
It was in a unique older building and I liked the quiet location. We like to walk so it was in walking distance for to city center if y don’t mind a 1 mile walk. Otherwise there are buses right out front. Staff were very welcoming.
Stayed in September 2024
Reviewed: 20 September 2024
Iris
United StatesI didn't have a room in the main building that I was expecting. I had a room with no view. It was clean and pleasant but as my 1st stay in Edinburgh I would have preferred a room with an outside view.
Room was nice, I can't say excellent because I was staying in the other building that was a little bit disappoint me. Breakfast was nice and the service as well. The bar was very nice and it's a good spot to spend your afternoon.
Stayed in September 2024
Reviewed: 12 September 2024
Williams
United StatesN/a
The hotel was beautiful. The staff were attentive and professional. The hotel is quiet and near mass transportation.
Stayed in September 2024
Reviewed: 11 September 2024
Fiona
United KingdomBringing my breakfast bill when I wasn’t ready to leave made me feel I had outstayed my welcome
The staff were extremely friendly and helpful. Breakfast was excellent
Stayed in September 2024
Reviewed: 11 September 2024
Ayisha
IndiaNothing . Everything was perfect
Beautifully furnished property Cozy quiet room Great staff
Stayed in August 2024
Reviewed: 10 September 2024
Buffy
United StatesNo face washcloths (seems to be common in Europe). Room was TINY. I’d recommend not going with the petite room unless just one person, or a couple traveling very light (carry-ons only).
Beautiful! Inside and out. Especially loved the restaurant decor and atmosphere. Loved the playlist when we arrived. Jamie was super helpful, as was the girl working at the bar (regrettably didn’t get her name). We’re willing to hold our bags till check in. Had storage for bags unneeded during stay to help with space.
Stayed in August 2024
Reviewed: 9 September 2024
Langdon
CanadaOnly trouble we had was the water pressure in the shower. Which was not a big deal.
Stylish, immaculately clean, great location on all transit routes.
Stayed in August 2024
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