Some of the furnishings (rug, carpet, cushions) were a little past their best

Ease of location for my trip

Stayed in June 2024

Nothing - we was pleased with the whole property

Spacious apartment with comfortable beds. Location was great too

Stayed in June 2024

The lack of staff members. We had no hair dryer in our room although it said online there is one in each apartment so I rang the receptionist to see if they could send one up. I had to ring them 4 times and we were waiting over an hour and a half for a hairdryer. It came to the point where we just left the apartment and started knocking on other apartments to borrow theirs. This isn’t good enough

It is in a great location. Nice and comfortable. We got a different apartment to what I had booked online but still was nice

Stayed in June 2024

It’s a minor thing but the apartments were so warm we had to keep the windows open which then meant the noise of the traffic and seagaulls was noticeable

Location ,, cost ,, style of the interior

Stayed in June 2024

There was nothing bad to report - everything was good.

The apartment was bigger than we thought. Spacious and well-equipped. The beds are very comfy and the area is quiet for a long night's sleep.

Stayed in June 2024

The apartment bedroom was quite drafty. Of course this is a city centre location, I’m not expecting county silence, but there was a constant thrum for a heavy buildings air con unit that along with the drafty bedroom, and slightly hard bed, reduced the quality of my sleep.

The location is great. The apartment was well appointed and well equipped. Luxury fittings in the bathroom. Air con etc. superb value.

Stayed in June 2024

We were left waiting until 3.30 before we received our entry code. Nobody answered the numbers provided. Very disappointing when we travelled with 3 young children

Stayed in June 2024

Very noisy at night. Old windows not properly isolated so we could hear everything from the street. Noisy young neighbours did not respect quiet time after 10pm. No kitchen paper towels, no extra trash bag.

Nice decorated apartment with a very comfortable bed

Stayed in June 2024

I had to phone the contact number since I didn´t get the message with the code for the check-in on time. However, they solved this issue immediately. The sofa-bed didn´t have the most comfortable matres and the appartment was poorly isolated from other appartments noise.

Lovely decorated apartment with a very well equiped kitchen. The windows isolation was amazing, considering how noisy the city was! Comfortable for 3 people and very clean.

Stayed in May 2024

No supply of soap tea towels or shampoo

Having 2 beds and 2 baths

Stayed in June 2024

It was hard to find the address stated a building further up and until you selected a check in time you didn't get the code which we didn't realise so we found it quite stressful.

The amount of space is great there's several car parks local 2hrs for £25 and its very central.

Stayed in June 2024

i had a 1st floor apartment and could hear people either walking up the stairs or the floorboards in the room above. quite loudly.

location was good, good value for money, clean and spacious

Stayed in June 2024

Great location. Lovely apartment

Stayed in June 2024

Just got so hot apart from that would come again for the price definitely

Stayed in June 2024

No mirrors in the bedrooms

Spacious, comfortable, central location

Stayed in June 2024

The windows are a little small and not much of a view at the back of the building

The property was perfect for a short stay, well equipped kitchen, large shower in a up to date stylish bathroom. Plenty of wardrobe space in the bedroom and a very comfortable King size bed. Great location with Liverpool 1 just a few minutes walk away. Handy supermarket next door, lovely and clean and no noise from the adjoining apartments although you can hear people passing by in the corridor.

Stayed in June 2024

The people above us were especially loud and stomping at 3am. Needs to have better cutlery, a tea towel and hand wash. Also need firmer pillows. That’s being picky because it was a lovely stay.

It was beautifully decorated, we have told so many friends how good the price was for what you get. Was spacious, access to heating/ aircon, facilities were very good and nice place especially if you’re planning on spending the evening in the apartment.

Stayed in June 2024

Nothing

Good location clean apartment very comfy beds good shower

Stayed in June 2024

Unfortunately we couldn’t get the air conditioner to work and then the fans were provided however, no where to plug them in except at the bedside table. An extension lead would be helpful.

Nice and tidy. Nice furnishings. Easy location.

Stayed in May 2024

Late access info, no towels and fire alarm going off when people had a shower.

Location and size of apartment, had good facilities. Communication was professional and friendly.

Stayed in May 2024

I would improve the sofa bed is a little old and need to be fixed other thing that the flat needs is more cookware because don't have enough pots and pan. But the rest of one I don't have any complaints. Really we enjoyed there. The Internet working properly and we rest nice after all day seeing liverpool.

The location was very helpful and the people that I contacted to do the check in was very good and kind.

Stayed in May 2024

One of the toilets wouldn't flush. But we had 2 bathrooms so wasn't a problem.

Lovely apartment, central to everything very clean and comfy. No noisey neighbours. Great stay

Stayed in May 2024

Stains on the sofa let it down. A professional clean would do it good. No washing up liquid.

Lovely, well furnished apartment. Would stay again.

Stayed in May 2024

Nothing

Nice clean apartment, helpful staff.

Stayed in May 2024

There was some noise from the apartment upstairs but it had stopped by about 11 pm. Not the fault of Duke street townhouse just noisy neighbours.

The staff were amazing. Had a slight problem with the air con and they came and fixed it within minutes. So spacious. We had a split level apartment with two double beds perfect for myself and my two little girls. It was so stylish I was really pleasantly surprised as I managed to get it at a really good price.

Stayed in May 2024