I had to phone the contact number since I didn´t get the message with the code for the check-in on time. However, they solved this issue immediately. The sofa-bed didn´t have the most comfortable matres and the appartment was poorly isolated from other appartments noise.

Lovely decorated apartment with a very well equiped kitchen. The windows isolation was amazing, considering how noisy the city was! Comfortable for 3 people and very clean.

Stayed in May 2024

No supply of soap tea towels or shampoo

Having 2 beds and 2 baths

Stayed in June 2024

It was hard to find the address stated a building further up and until you selected a check in time you didn't get the code which we didn't realise so we found it quite stressful.

The amount of space is great there's several car parks local 2hrs for £25 and its very central.

Stayed in June 2024

i had a 1st floor apartment and could hear people either walking up the stairs or the floorboards in the room above. quite loudly.

location was good, good value for money, clean and spacious

Stayed in June 2024

Great location. Lovely apartment

Stayed in June 2024

Just got so hot apart from that would come again for the price definitely

Stayed in June 2024

No mirrors in the bedrooms

Spacious, comfortable, central location

Stayed in June 2024

The windows are a little small and not much of a view at the back of the building

The property was perfect for a short stay, well equipped kitchen, large shower in a up to date stylish bathroom. Plenty of wardrobe space in the bedroom and a very comfortable King size bed. Great location with Liverpool 1 just a few minutes walk away. Handy supermarket next door, lovely and clean and no noise from the adjoining apartments although you can hear people passing by in the corridor.

Stayed in June 2024

The people above us were especially loud and stomping at 3am. Needs to have better cutlery, a tea towel and hand wash. Also need firmer pillows. That’s being picky because it was a lovely stay.

It was beautifully decorated, we have told so many friends how good the price was for what you get. Was spacious, access to heating/ aircon, facilities were very good and nice place especially if you’re planning on spending the evening in the apartment.

Stayed in June 2024

Nothing

Good location clean apartment very comfy beds good shower

Stayed in June 2024

Unfortunately we couldn’t get the air conditioner to work and then the fans were provided however, no where to plug them in except at the bedside table. An extension lead would be helpful.

Nice and tidy. Nice furnishings. Easy location.

Stayed in May 2024

Late access info, no towels and fire alarm going off when people had a shower.

Location and size of apartment, had good facilities. Communication was professional and friendly.

Stayed in May 2024

I would improve the sofa bed is a little old and need to be fixed other thing that the flat needs is more cookware because don't have enough pots and pan. But the rest of one I don't have any complaints. Really we enjoyed there. The Internet working properly and we rest nice after all day seeing liverpool.

The location was very helpful and the people that I contacted to do the check in was very good and kind.

Stayed in May 2024

One of the toilets wouldn't flush. But we had 2 bathrooms so wasn't a problem.

Lovely apartment, central to everything very clean and comfy. No noisey neighbours. Great stay

Stayed in May 2024

Stains on the sofa let it down. A professional clean would do it good. No washing up liquid.

Lovely, well furnished apartment. Would stay again.

Stayed in May 2024

Nothing

Nice clean apartment, helpful staff.

Stayed in May 2024

There was some noise from the apartment upstairs but it had stopped by about 11 pm. Not the fault of Duke street townhouse just noisy neighbours.

The staff were amazing. Had a slight problem with the air con and they came and fixed it within minutes. So spacious. We had a split level apartment with two double beds perfect for myself and my two little girls. It was so stylish I was really pleasantly surprised as I managed to get it at a really good price.

Stayed in May 2024

The toilet flush did not work flawlessly) there was a stressful situation with the fire alarm, but this is not the owners' fault (most likely one of the guests was cooking something))

Convenient location and clear check-in instructions. I was pleased with the kitchen, which has everything you need.

Stayed in May 2024

Had a great stay - fab accommodation

Stayed in May 2024

The room wasn't available at 3pm and had to ring for a code. Also had to ring for towels and no washing up liquid. However it was sorted except the washing up liquid.

Everything

Stayed in May 2024

Perfect location, spacious rooms and well maintained and cosy. Amazing for the price.

Stayed in May 2024

The window of the room we stayed were left open and we cannot close it. The only thing I can complain.

I like its location and facilities. Very clean and well maintained.

Stayed in May 2024

Hotel was all you could ask for, except the A/C does not work. Asked hotel staff 3 times for a fan. They brought in maintenance the first morning and then zero communication on when it would be fixed. Asked for a fan and got a heater. In a week, the A/C was not fixed, no fan brought, even though 3 different people said they would bring one. If it were summer, it would have been unbearable. Luckily, it was a cool week for the most part

Spacious, comfortable, great location and great value. Loved having full kitchen for a week long stay. Would have given this 10 rating except for the fan / A/C issue.

Stayed in May 2024

It is a very nice, spacious and comfortable place.

Stayed in May 2024

Spare bed in the sitting room was hard to pull out and the frame was actually damaged/broken. Toilet didn't flush properly so with kids it was a nightmare, luckily we were only staying 1 night.

Location was perfect..very clean.

Stayed in May 2024