153 Duke Street, Liverpool, L1 5BF, United Kingdom
#215 of 649 Holiday rentals in Liverpool
Guests' ChoiceBased on 545 hotel reviews
8.1Cleanliness
8.6
Comfort
8.5
Location
9.2
Facilities
8.2
Staff
8.3
Value for money
8.7
Free WiFi
8.1
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta, Iceland, Australia, Greece, Brazil and North Carolina. For properties in these regions, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 27 September 2024
Susan
United KingdomOne bedroom very small and problem with toilet flushing
Stayed in September 2024
Reviewed: 26 September 2024
Patricia
AustraliaShould not have a wall between the bedroom & the lounge area as the bed is too big for that room. It was unbearably hot even with the window open
Close proximity to the centre of town
Stayed in September 2024
Reviewed: 25 September 2024
Mckenna
Irelandthe noise the air conditioning makes all the time
The decor, the space
Stayed in September 2024
Reviewed: 24 September 2024
Stephan
United KingdomToilet flusher not the best.
Lots of space, great facilities and very central
Stayed in September 2024
Reviewed: 23 September 2024
Mark
United KingdomN/A
The location was perfect, lots's of bars and restaurants. The appartment was excellent.
Stayed in September 2024
Reviewed: 23 September 2024
Catherine
United KingdomNot enough toilet roll
Very spacious and modern. A great location and very comfortable !
Stayed in September 2024
Reviewed: 23 September 2024
Preston
United KingdomPhotos are a bit deceiving but still a good place
Easy access
Stayed in September 2024
Reviewed: 22 September 2024
Helen
United KingdomThe kitchenette could have done with a few more things. I used the oven, but there were no oven gloves. There was limited crockery but no cloth, soap or towel for me to do any washing up. The whole point of staying somewhere with self-catering facilities was to use them.
It was a great location. The bed was comfy and the shower was great. The lighting in the main room was really nice too.
Stayed in September 2024
Reviewed: 19 September 2024
Sarah
United KingdomN/A
Lovey and convenient to the city centre.
Stayed in August 2024
Reviewed: 18 September 2024
Graham
United KingdomIssues with toilet, wouldn’t flush.
Location, size of accommodation and value. Brilliant
Stayed in September 2024
Reviewed: 16 September 2024
Clare
CanadaThe table in the kitchen was in poor repair. Other than that it was good.
In a good location, fairly close to the docks. They let us check in early for a price. It was a bit of a challenge to get the code
Stayed in September 2024
Reviewed: 16 September 2024
Alice
United KingdomWe were expecting two bedrooms, instead of a big room with the 2x double beds and had a little trouble with the toilet flushing - but did speak to a maintenance man who had a look
Lovely place and lots of space! Perfect for a night or two with a few family/friends
Stayed in September 2024
Reviewed: 15 September 2024
John
United KingdomWe booked the property originally as it advertised parking and we had a car. After booking some time later we received an email stating no parking available at the property and they recommended a place they said was close by. So having no other option we booked this place at an additional cost and then when we arrived found it was about a 10 minutes walk away and there were much closer options for parking to the property. We also booked pay on arrival, so we lifted the cash from our bank to be told the next day they don’t have a reception at the property so pay on arrival isn’t available even know it’s advertised. Also they charge a 210 holding deposit which still hasn’t had the hold released on it,
The location was perfect right in the centre of everything
Stayed in September 2024
Reviewed: 15 September 2024
Rachel
United KingdomThere were no windows we could see out of, only very high level small ones in the living area. None in the bathroom or bedroom.
Felt very secure. It was clean and comfortable.
Stayed in September 2024
Reviewed: 14 September 2024
Nicola
United KingdomThe drains smelt a bit!
The location was great and the beds were so comfortable.
Stayed in August 2024
Reviewed: 13 September 2024
Matilda
United KingdomThere was nowhere to plug things in in front of a mirror so doing my hair was difficult. Everything else was spot on though!
Excellent location. Beautifully decorated and incredibly clean. Having 2 bathrooms was also helpful when getting ready.
Stayed in September 2024
Reviewed: 10 September 2024
Vivien
United KingdomI liked the style of the apartment and also the bed eas very comfortable. Bathroom was very beautiful.
Stayed in September 2024
Reviewed: 9 September 2024
Jill
United KingdomWe couldn’t connect to wifi as we couldn’t find any instructions, but that was a minor issue.
Clean, comfortable, stylish, great location. Also I contacted them after I got home as I’d left behind an item of clothing. They were very helpful, located the item and told me how to collect it.
Stayed in September 2024
Reviewed: 9 September 2024
Riback
South AfricaSelfclosing doors.
Location to Albert dock and station.
Stayed in September 2024
Reviewed: 6 September 2024
Abbie
United KingdomCleaning products and dirty cloth left in room, room was so hot and windows didn’t open
Good location and facilities. Liked the self check in, the bed was sooo comfy.
Stayed in September 2024
Reviewed: 3 September 2024
Gabrielle
United KingdomToilet in en-suite didn’t flush all the time. Settee in living room quite stained. Very hot in the apartment. Could have done with a fan or two. Opened windows but very noisy outside. More hangers in wardrobes.
Great location and lovely apartment. Great value for money. Spacious rooms and great tv.
Stayed in September 2024
Reviewed: 3 September 2024
Mark
United KingdomSmall window in living room but not that a big deal
Big - spacious and right in the town centre, free parking right outside from 6pm-8am then on meter per hour charge - or car park space right facing apartments across the road
Stayed in August 2024
Reviewed: 2 September 2024
Thomas
JamaicaThe place was clean and nice except for the toilet in the master bedroom that gave us some problems. Otherwise location was near the town
Stayed in August 2024
Reviewed: 1 September 2024
Roxanne
United Kingdomthe water pressure is low
good value for money and clean
Stayed in August 2024
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content