153 Duke Street, Liverpool, L1 5BF, United Kingdom
Based on 272 hotel reviews
8.2Cleanliness
8.7
Comfort
8.6
Location
9.2
Facilities
8.3
Staff
8.3
Value for money
8.7
Free WiFi
7.5
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End of dialog contentReviewed: 8 June 2024
Irene
United KingdomI had to phone the contact number since I didn´t get the message with the code for the check-in on time. However, they solved this issue immediately. The sofa-bed didn´t have the most comfortable matres and the appartment was poorly isolated from other appartments noise.
Lovely decorated apartment with a very well equiped kitchen. The windows isolation was amazing, considering how noisy the city was! Comfortable for 3 people and very clean.
Stayed in May 2024
Reviewed: 8 June 2024
Ellen
AustraliaNo supply of soap tea towels or shampoo
Having 2 beds and 2 baths
Stayed in June 2024
Reviewed: 8 June 2024
Burnham
United KingdomIt was hard to find the address stated a building further up and until you selected a check in time you didn't get the code which we didn't realise so we found it quite stressful.
The amount of space is great there's several car parks local 2hrs for £25 and its very central.
Stayed in June 2024
Reviewed: 8 June 2024
Danny
United Kingdomi had a 1st floor apartment and could hear people either walking up the stairs or the floorboards in the room above. quite loudly.
location was good, good value for money, clean and spacious
Stayed in June 2024
Reviewed: 7 June 2024
Croft
United KingdomGreat location. Lovely apartment
Stayed in June 2024
Reviewed: 7 June 2024
Marcus
United KingdomJust got so hot apart from that would come again for the price definitely
Stayed in June 2024
Reviewed: 7 June 2024
Jean
United KingdomNo mirrors in the bedrooms
Spacious, comfortable, central location
Stayed in June 2024
Reviewed: 7 June 2024
Karen
United KingdomThe windows are a little small and not much of a view at the back of the building
The property was perfect for a short stay, well equipped kitchen, large shower in a up to date stylish bathroom. Plenty of wardrobe space in the bedroom and a very comfortable King size bed. Great location with Liverpool 1 just a few minutes walk away. Handy supermarket next door, lovely and clean and no noise from the adjoining apartments although you can hear people passing by in the corridor.
Stayed in June 2024
Reviewed: 6 June 2024
Gemma
United KingdomThe people above us were especially loud and stomping at 3am. Needs to have better cutlery, a tea towel and hand wash. Also need firmer pillows. That’s being picky because it was a lovely stay.
It was beautifully decorated, we have told so many friends how good the price was for what you get. Was spacious, access to heating/ aircon, facilities were very good and nice place especially if you’re planning on spending the evening in the apartment.
Stayed in June 2024
Reviewed: 6 June 2024
Gary
United KingdomNothing
Good location clean apartment very comfy beds good shower
Stayed in June 2024
Reviewed: 6 June 2024
James
AustraliaUnfortunately we couldn’t get the air conditioner to work and then the fans were provided however, no where to plug them in except at the bedside table. An extension lead would be helpful.
Nice and tidy. Nice furnishings. Easy location.
Stayed in May 2024
Reviewed: 3 June 2024
Kelvin
United KingdomLate access info, no towels and fire alarm going off when people had a shower.
Location and size of apartment, had good facilities. Communication was professional and friendly.
Stayed in May 2024
Reviewed: 2 June 2024
Oscar
United KingdomI would improve the sofa bed is a little old and need to be fixed other thing that the flat needs is more cookware because don't have enough pots and pan. But the rest of one I don't have any complaints. Really we enjoyed there. The Internet working properly and we rest nice after all day seeing liverpool.
The location was very helpful and the people that I contacted to do the check in was very good and kind.
Stayed in May 2024
Reviewed: 31 May 2024
Michael
United KingdomOne of the toilets wouldn't flush. But we had 2 bathrooms so wasn't a problem.
Lovely apartment, central to everything very clean and comfy. No noisey neighbours. Great stay
Stayed in May 2024
Reviewed: 30 May 2024
Linda
United KingdomStains on the sofa let it down. A professional clean would do it good. No washing up liquid.
Lovely, well furnished apartment. Would stay again.
Stayed in May 2024
Reviewed: 30 May 2024
Julian
United KingdomNothing
Nice clean apartment, helpful staff.
Stayed in May 2024
Reviewed: 30 May 2024
Stephanie
United KingdomThere was some noise from the apartment upstairs but it had stopped by about 11 pm. Not the fault of Duke street townhouse just noisy neighbours.
The staff were amazing. Had a slight problem with the air con and they came and fixed it within minutes. So spacious. We had a split level apartment with two double beds perfect for myself and my two little girls. It was so stylish I was really pleasantly surprised as I managed to get it at a really good price.
Stayed in May 2024
Reviewed: 30 May 2024
Yuliia
United KingdomThe toilet flush did not work flawlessly) there was a stressful situation with the fire alarm, but this is not the owners' fault (most likely one of the guests was cooking something))
Convenient location and clear check-in instructions. I was pleased with the kitchen, which has everything you need.
Stayed in May 2024
Reviewed: 30 May 2024
Alex
United KingdomHad a great stay - fab accommodation
Stayed in May 2024
Reviewed: 29 May 2024
Shirley
United KingdomThe room wasn't available at 3pm and had to ring for a code. Also had to ring for towels and no washing up liquid. However it was sorted except the washing up liquid.
Everything
Stayed in May 2024
Reviewed: 28 May 2024
Abdullah
United KingdomPerfect location, spacious rooms and well maintained and cosy. Amazing for the price.
Stayed in May 2024
Reviewed: 28 May 2024
Songyan
United KingdomThe window of the room we stayed were left open and we cannot close it. The only thing I can complain.
I like its location and facilities. Very clean and well maintained.
Stayed in May 2024
Reviewed: 26 May 2024
Adgreen
United StatesHotel was all you could ask for, except the A/C does not work. Asked hotel staff 3 times for a fan. They brought in maintenance the first morning and then zero communication on when it would be fixed. Asked for a fan and got a heater. In a week, the A/C was not fixed, no fan brought, even though 3 different people said they would bring one. If it were summer, it would have been unbearable. Luckily, it was a cool week for the most part
Spacious, comfortable, great location and great value. Loved having full kitchen for a week long stay. Would have given this 10 rating except for the fan / A/C issue.
Stayed in May 2024
Reviewed: 25 May 2024
Sandy
Hong KongIt is a very nice, spacious and comfortable place.
Stayed in May 2024
Reviewed: 24 May 2024
Monahan
IrelandSpare bed in the sitting room was hard to pull out and the frame was actually damaged/broken. Toilet didn't flush properly so with kids it was a nightmare, luckily we were only staying 1 night.
Location was perfect..very clean.
Stayed in May 2024
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