New Street, Henley on Thames, RG9 2BP, United Kingdom
#6 of 9 hotels in Henley on Thames
Guests' ChoiceBased on 1322 hotel reviews
8.3Cleanliness
8.8
Comfort
8.9
Location
9.4
Facilities
8.4
Staff
8.9
Value for money
7.7
Free WiFi
8.9
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End of dialog contentReviewed: 20 April 2024
Monica
United KingdomStaff patient and outstanding
Stayed in April 2024
Reviewed: 16 April 2024
Trevor
United KingdomBathroom could have been cleaner. The bed was unsatisfactory.
Location was good. No breakfast. We had the Sunday dinner which was very good.
Stayed in April 2024
Reviewed: 13 April 2024
Stephen
United KingdomThe room had no window view
Location bril good food staff lovely
Stayed in April 2024
Reviewed: 10 April 2024
Alextran
United KingdomSpacious room. Under-floor heating in the bathroom is a big plus.
Stayed in April 2024
Reviewed: 8 April 2024
Paul
United KingdomParking. Tricky parking spaces and was extra cost.
Helpful, friendly and welcoming staff
Stayed in April 2024
Reviewed: 8 April 2024
Philip
United KingdomLighting on room could have been better. Quite a long climb to second floor, but I realise that no lift was available.
Friendly staff and warm welcome. Comfortable room and excellent breakfast.
Stayed in April 2024
Reviewed: 7 April 2024
Dominic
United KingdomThe room was dirty in places, some of the light fittings didn’t work and were falling out. The room didn’t have a smart tv or any ability to stream/connect. There was no fridge in the room. When the room above flushed or showered of emptied the bath the noise was quite intrusive. Worst of all was the AC did not work which led to a very uncomfortable first and second night - all noise and no cooling.
A really creative repurposing of a lovely old building. Loads of character and lovely decor throughout. The room was great and large and the bathroom was an amazing space. Breakfast and the service in the property were brilliant.
Stayed in April 2024
Reviewed: 2 April 2024
Lucy
United KingdomThe cold chips with our dinner!
Comfort and cleanliness, friendliness and efficiciency of staff
Stayed in April 2024
Reviewed: 31 March 2024
Kenneth
United KingdomNo lifts and car park is a squeeze
The location, the bistro
Stayed in March 2024
Reviewed: 30 March 2024
Laura
United KingdomN/a
Parking at hotel
Stayed in March 2024
Reviewed: 25 March 2024
Graham
United KingdomFree parking
Staff excellent
Stayed in March 2024
Reviewed: 25 March 2024
Mark
United KingdomLittle parking and hotel parking hard to find . Location perfect
Rooms huge
Stayed in March 2024
Reviewed: 24 March 2024
Julie
United KingdomCouldn't park at the hotel as no spaces left and furniture in rooms could do with updating, looked a bit worn out.
Good location. Great room with lovely monsoon shower and freestanding bath . Great breakfast with plenty of choice. We booked an evening meal in the restaurant and had the taste du vin menu with wine pairing which was great
Stayed in March 2024
Reviewed: 23 March 2024
Pump
United KingdomOur bathroom was extremely dusty and had quite thick dust and cobwebs on the wall. I did mention this to reception when we checked out so that it could be cleaned for the next guests,
Friendly staff
Stayed in March 2024
Reviewed: 20 March 2024
Sue
United KingdomLocation is great, building is beautiful, rooms fairly comfortable,
Stayed in February 2024
Reviewed: 18 March 2024
Debbie
United KingdomLovely room, comfortable bed, great cocktails
Stayed in March 2024
Reviewed: 14 March 2024
Richard
GuernseyEvening menu a bit predictable,if you didn’t like a steak the choice wasn’t great.
Breakfast was served by a pleasant helpful lady who was on the ball. Good choice and no shortage.
Stayed in March 2024
Reviewed: 14 March 2024
Gillian
United KingdomNoise outside the room in the middle of the night. Soundproofing was not good.
Comfortable and large room with good size bathroom and excellent shower.
Stayed in March 2024
Reviewed: 14 March 2024
Lisa
United KingdomThe location and the building
Stayed in March 2024
Reviewed: 11 March 2024
Robert
United KingdomStairs
Style
Stayed in March 2024
Reviewed: 7 March 2024
Ian
United KingdomA couple of staff at breakfast could’ve smiled / been more friendly. One waiter at the evening meal seemed rather nervous and hovered around the table a bit too much, which I found rather intrusive, please don’t keep asking if our meal is ok, once is enough.
The lounge and bistro area were very comfortable and well designed giving an aura of class. Service was largely excellent, the bar staff particularly.
Stayed in March 2024
Reviewed: 6 March 2024
Robert
United KingdomNothing
Very characterful ,comfortable and great food.
Stayed in December 2023
Reviewed: 3 March 2024
Tim
United KingdomSlightly disorganised breakfast service. But that didn't really change an other wise lovely stay.
Lovely room. Great ambience.
Stayed in March 2024
Reviewed: 3 March 2024
Sarah-jayne
United KingdomToo hot Rooms were run down
Location Parking
Stayed in February 2024
Reviewed: 23 February 2024
Jeff
United KingdomNot much!
Room and location
Stayed in January 2024
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