The Sugar House, Narrow Lewins Mead, Bristol, BS1 2NU, United Kingdom
#7 of 54 hotels in Bristol
Guests' ChoiceBased on 1555 hotel reviews
8.8Cleanliness
9.3
Comfort
9.4
Location
9.3
Facilities
9.0
Staff
9.3
Value for money
8.2
Free WiFi
8.6
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End of dialog contentReviewed: 21 June 2024
David
United KingdomStylish, large room
Stayed in June 2024
Reviewed: 18 June 2024
Alison
United KingdomWas quite warm in the room
Lovely spacious bathroom and toiletries
Stayed in June 2024
Reviewed: 16 June 2024
Peter
United KingdomNothing
Well situated for our needs. Staff were pleasant and helpful.
Stayed in June 2024
Reviewed: 14 June 2024
Catherine
United KingdomNothing! It was wonderful!
The hotel was in the most perfect location! Super central and within walking distance to the waterfront, shops, restaurants, and the sights. The hotel itself was beautiful, and our room was fabulous! Our room very spacious, the bed was very comfy and the bathroom was gorgeous with an old style bath and a huge rain forest shower! Breakfast was absolutely delicious and the staff were super helpful and friendly. We would highly recommend this lovely hotel and will definitely be coming back again.
Stayed in May 2024
Reviewed: 10 June 2024
Jenny
United KingdomA beautiful, stylish room with a lovely spacious bathroom. The staff were exemplary.
Stayed in June 2024
Reviewed: 9 June 2024
Jane
United KingdomLots of character , luxury
Stayed in June 2024
Reviewed: 9 June 2024
Stephanie
United KingdomBooked as my friends honeymoon suite. She said service was impeccable, food was great, room was amazing and she had a great two nights.
Stayed in June 2024
Reviewed: 6 June 2024
Phil
United KingdomParking is limited and expensive. Restaurant menu could be more innovative/stylish (and better value).
Beautiful rooms in a very stylish period building with a modern yet historical feel. Classy.
Stayed in May 2024
Reviewed: 6 June 2024
Michael
United KingdomA light switch within reach of the bed would be useful.
Stylish, and pleasantly different.
Stayed in June 2024
Reviewed: 2 June 2024
Lisa
United KingdomRoom was overlooked by offices and the workers start early and make noise. Also noise at night from alleyway. Would prefer a room away from that end.
Position close to centre. Would’ve enjoyed breakfast but had to leave earlier than anticipated.
Stayed in May 2024
Reviewed: 2 June 2024
Samantha
United KingdomI always seem to have trouble at check in check out. this time reception said I had booked two rooms when I had only booked the one. last time they took an amount off my card to cover purchases whilst their but did not deduct this amount from my final invoice, charging me twice,having to reimburse me some days later
location decor.
Stayed in June 2024
Reviewed: 1 June 2024
Karen
United KingdomN/A
Near to the Hippodrome theatre.
Stayed in June 2024
Reviewed: 1 June 2024
Oliver
United KingdomNothing
Staff were excellent
Stayed in May 2024
Reviewed: 1 June 2024
Minal
United KingdomNothing
Lovely clean rooms and very comfortable. Loved the shower. Very helpful and friendly staff who went above and beyond to help. We walked to all the places so great location too.
Stayed in May 2024
Reviewed: 1 June 2024
Chris
United KingdomGreat location, beautiful building, good staff
Stayed in May 2024
Reviewed: 31 May 2024
Raza
United KingdomWe loved it - and so dog friendly!
Stayed in March 2024
Reviewed: 28 May 2024
John
United KingdomNothing.
Bistro was so much better than we were expecting. Our room was excellent, large, comfortable and the triple glazing meant it was quiet too.
Stayed in May 2024
Reviewed: 26 May 2024
Nina
United KingdomSmell of drains coming through window we looked out to an internal shaft
Quality and location and dog friendly
Stayed in May 2024
Reviewed: 23 May 2024
Helene
United KingdomExtra like glass of wine from theh bar absurdly expensive !
Hotel Du Vin Bristol is a smart comfortable hotel with an excellent restaurant. Expensive but worth it
Stayed in May 2024
Reviewed: 19 May 2024
Ian
United KingdomWe stayed in a suite room which was amazing, the room and hotel has lots of character, bed was very comfy and the room had everything you needed. I’d defo come back.
Stayed in May 2024
Reviewed: 18 May 2024
Nicola
United KingdomNothing
Tasteful and quirky
Stayed in May 2024
Reviewed: 17 May 2024
Hayley
United KingdomNothing in particular - only I guess the confusion of the front door - it’s not the one labelled :-D
Ideal location, beautifully decorated and very clean throughout. The Champagne bottle decorations and room names are a great touch. The staff were friendly and the room was gorgeous!! Super comfy beds and nice complimentary gifts for our room type. Loved it, thank you!
Stayed in April 2024
Reviewed: 15 May 2024
David
United KingdomThe only minor niggle we had, was that we couldn't turn all the room lamps on or off individually. It was all or nothing!
What's not to love. Everything was superb; location (central Bristol), room size and comfort, staff friendliness and, service, bar and breakfast, all exceeded our expectations
Stayed in February 2024
Reviewed: 15 May 2024
Tim
United KingdomDuvet was way too thick. I think it must have been a deep winter version. Was constantly too hot under it, so had a very disturbed sleep.
Lovely location. Familiar surroundings. Comfy, airy room. Sitting in the courtyard.
Stayed in May 2024
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