Towyn Road Whitehouse leisure park, Conwy, LL22 9EY, United Kingdom
#12 of 18 hotels in Conwy
Guests' ChoiceBased on 716 hotel reviews
8.3Cleanliness
8.6
Comfort
8.6
Location
8.7
Facilities
8.4
Staff
8.7
Value for money
8.7
Free WiFi
8.8
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 16 September 2024
Edina
United KingdomEasy to find and check in and out as well. Everything was close to the caravan. Restaurant, parking place, beach.....
Stayed in September 2024
Reviewed: 16 September 2024
Sarah
United KingdomThe kitchen tap needs attention as it was dripping all the time. Couldn't figure out how to get hot water in the shower. Maybe an instruction leaflet would be handy.
Value for money. Bed was very comfortable. Caravan was lovely and warm when we arrived. Accommodation was clean.
Stayed in September 2024
Reviewed: 15 September 2024
Aleena
IndiaWhen we arrived the reception was closed, we didn't know what to do so I called on the number displayed in the reception and collected the keys from the near by restaurant the gate access card was not given, which left us a bit furious and there were no toiletries or tea coffee or sugar. And couldn't adjust the temperature of water in the shower
The stay was comfy . I requested for a room decor for our anniversary which they have done beautifully
Stayed in September 2024
Reviewed: 2 September 2024
Amanda
United KingdomHa
Location and site price
Stayed in September 2024
Reviewed: 27 August 2024
Neal
United KingdomLocation easy to find and staff very helpful and happy. Caravan was good value for money along with being clean and tidy.
Stayed in August 2024
Reviewed: 27 August 2024
Agnieszka
United KingdomNo vacuum cleaner and an additional fee for a swimming pool outside the premises.In addition, dog owners should clean up after their dogs.
Nice caravan with good facilities, very close to the beach.
Stayed in August 2024
Reviewed: 27 August 2024
Samantha
United KingdomThe only downside we found was access to the beach was over a bridge over taintracks which was difficult for us to navigate with a child with special needs. Also the maps were not very good & not signposted very well.
The staff were very welcoming & friendly & the caravan was very clean & cosy. The park offered use of the sister caravan parks facilities which was great. A lovely bar/ club & restaurant, arcade & great outdoor play area for kids. It was a very clean park throughout. Overall we had a lovely little stay.
Stayed in August 2024
Reviewed: 27 August 2024
Kerris
United KingdomNo Wi-Fi
Stayed in August 2024
Reviewed: 25 August 2024
Yassir
United Kingdomsite activities pretty limited and basic. dog owners in park were bit of nuisance. dogs barking in middle of night.
great location. by the beach. reception gave the kids a free ice cream token for a day. very friendly and helpful. caravan was nice as cozy.
Stayed in August 2024
Reviewed: 19 August 2024
Sidley
United KingdomFood and drink a bit overpriced and Internet phone connections terrible until you go out of area. And it's in Conwy
The site was nice and quiet at night
Stayed in August 2024
Reviewed: 13 August 2024
Andrew
United KingdomNothing
The property was fine, no issues whatsoever, clean and tidy
Stayed in August 2024
Reviewed: 8 August 2024
Sha4k7il
United KingdomThere is no outside decking which we actually missed to sit outside to relax. There wasn't a router so we didn't have any WiFi. Plus the connection wasn't good in and around the caravan so we couldn't even use our own data within the facility. Also the shower didn't work for the 3 days we stayed there. Which wasn't the owners fault as I didn't notify him about it. Only mentioned it to him when we were leaving so he could get it fixed for his next customers.
The rooms where clean and the bed where comfortable.
Stayed in August 2024
Reviewed: 7 August 2024
Philip
United KingdomCouple of the door bars had screws sticking up and caught feet.
Caravan was clean and comfortable, owners were pleasant and welcoming. All site staff were polite and helpful
Stayed in August 2024
Reviewed: 4 August 2024
Siu
United KingdomIt will be helpful if there is a note to tell the traveler how the adjust the temperature of the shower and some labels about the switch of the kitchen appliances.
Nice and quiet place, near the beach and good location to see the sunset.
Stayed in July 2024
Reviewed: 31 July 2024
Abhirup
United KingdomInformation of which exact Caravan to stay and picking up keys could have been given before hand to save time.
Location
Stayed in July 2024
Reviewed: 31 July 2024
Trmbtcs
United KingdomWas a bit busy at the weekend
Nice beach nearby.
Stayed in July 2024
Reviewed: 24 July 2024
Shani
United KingdomGood location. And comfortable
Stayed in July 2024
Reviewed: 19 July 2024
Richard
United KingdomThe home was hard to find at first as it didn’t have the holiday home number clearly displayed.
It was large clean and we felt at home. Cosy and fab shower
Stayed in July 2024
Reviewed: 15 July 2024
Patel
United KingdomGood
Good
Stayed in July 2024
Reviewed: 12 July 2024
Debra
United KingdomGreat caravan close to the beach Good communication with the owners I will go back in the future x
Stayed in July 2024
Reviewed: 9 July 2024
Stela
United KingdomNothing
Was cleaned
Stayed in July 2024
Reviewed: 28 June 2024
Angela
United KingdomTo park the car at the caravan, didnt like the fact we had to park in the carpark. not happy that you had to book to use the swimming pool.
Location was central to many tourist sites. near many coastal places . The caravan site was very clean and quite.
Stayed in June 2024
Reviewed: 24 June 2024
Sharon
United KingdomNot really a lot of things for the children to do unless you wanted to spend lots of money our 10 year old likes to play football but we couldn't find anywhere to do that
How lovely and quiet it was
Stayed in June 2024
Reviewed: 19 June 2024
Paul
United KingdomCOULLDNT FIND VAN ON ARRIVAL, THIS ISNT THEE OWNERS FAULT,
nICE SITE
Stayed in June 2024
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content