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  5. Reviews of DoubleTree by Hilton Stratford-upon-Avon, United Kingdom

Reviews of DoubleTree by Hilton Stratford-upon-Avon, United Kingdom 4 stars

Arden Street, Stratford-upon-Avon, CV37 6QQ, United Kingdom

#16 of 22 hotels in Stratford-upon-Avon

Guests' Choice

Review score

Based on 1919 hotel reviews

8.0

Score breakdown

  • Cleanliness

    8.7

  • Comfort

    8.6

  • Location

    9.1

  • Facilities

    8.1

  • Staff

    8.6

  • Value for money

    7.6

  • Free WiFi

    8.8

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Showing 1 – 25

  • Reviewed: 26 September 2024

    7.0
    Comfortable hotel with good parking
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 1 night

    More breakfast choices required.

    Simple walk into the main street and not far from the Shakespeare theatre (though we weren't going there!)

    Stayed in August 2024

  • Reviewed: 22 September 2024

    9.0
    It was a good hotel, spacious room and location to Stratford town excellent.
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 6 nights

    I have to complain about the chairs in the dining room and bar and lounge area. Seeing that many of the guests the hotel attracts are older and so many Senior citizens the chairs are so low that when older we cannot get out of them easily. the height of the dining table when sitting on the chairs could be lower or the chairs higher in order to eat comfortably. In the bar area there were only 2 chairs with arms and high backs all the other were low down.

    the breakfast and service was good, chairs too low -see below. I still do not seem to have our disabled parking refund-Janet Lewis Room 202

    Stayed in September 2024

  • Reviewed: 17 September 2024

    8.0
    Comfortable and convenient.
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Breakfast service could have more of a welcome and explanation. Completely DIY in style.

    Parking, outside space and comfortable modern rooms but only 10 minutes' walk from centre.

    Stayed in September 2024

  • Reviewed: 15 September 2024

    9.0
    Great stay and location.
    • Leisure trip
    • Group
    • Junior Suite
    • Stayed 2 nights
    • Submitted via mobile

    NA

    Fantastic hotel and staff were lovely.

    Stayed in September 2024

  • Reviewed: 14 September 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Really central, nice building and staff. Easy to find and accessible too.

    Stayed in September 2024

  • Reviewed: 13 September 2024

    9.0
    Perfect for a great away
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Great location near station and town centre

    Stayed in August 2024

  • Reviewed: 11 September 2024

    9.0
    Everything you would expect of a luxury hotel, served with a smile.
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Personal grouse: don’t like those fashionable free-standing wash-bowls. Tap is awkward and you have to be an acrobat to wash your feet. But I know they’re popular and they do look cute.

    Very comfortable and clean, quiet but central. Nice big well-appointed room.

    Stayed in September 2024

  • Reviewed: 11 September 2024

    7.0
    Good
    • Leisure trip
    • Group
    • Twin Room
    • Stayed 1 night

    Breakfast was poor, arrived at 09.00am hardly anything left took a while to replenish

    location perfect and times we good

    Stayed in September 2024

  • Reviewed: 9 September 2024

    9.0
    It was fine we only had one night
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Bed was quite hard

    It was very central

    Stayed in September 2024

  • Reviewed: 9 September 2024

    8.0
    Good location
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    Dated and cocktails in a bottle - awful for £10!

    Clean and good location

    Stayed in July 2024

  • Reviewed: 9 September 2024

    8.0
    Stay was amazing
    • Leisure trip
    • Family with young children
    • Queen Room
    • Stayed 2 nights

    The mattresses of the rooms were not comfortable at all, and also the windows in the room I kept hitting my head with

    Location was great, and the hotel decoration and vibes were also great. breakfast was ok and staff were amazing

    Stayed in August 2024

  • Reviewed: 8 September 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 1 night

    This is an expensive hotel and our rate did not include breakfast. Despite the car park being around the hotel, guests still had to pay albeit at a reduced rate. We were told someone had given our room number when they went in for breakfast. When we said we had not had breakfast in the hotel they took the charge off again.

    good location near to the centre and the theatre. EV chargers in the car park.

    Stayed in September 2024

  • Reviewed: 6 September 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 3 nights

    We thought that the breakfast was of poor quality for a hotel with this reputation. Virtually no fresh fruit (despite the claims of the breakfast menu), only one coffee machine working and truly horrible bread. We were of the view that this was the poorest breakfast we have experienced in recent years.

    Stayed in August 2024

  • Reviewed: 4 September 2024

    8.0
    Comfortable and convenient
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Location Cleanliness

    Stayed in September 2024

  • Reviewed: 4 September 2024

    8.0
    Convenient comfortable place to stay for an RSC visit
    • Leisure trip
    • Family with young children
    • Queen Room
    • Stayed 1 night

    This feels like a conference hotel - quite impersonal - but it meets all expectations. Rooms are clean and comfortable and breakfast is very good. It's in a great location to visit the theatre.

    Stayed in August 2024

  • Reviewed: 3 September 2024

    8.0
    Comfortable
    • Leisure trip
    • Solo traveller
    • Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Parking could have been included as part of the room package.

    Everything was as expected the room was adequate and everything was clean and tidy. Staff were friendly and helpful. The only down side was it was not free to park at hotel that was extra!

    Stayed in September 2024

  • Reviewed: 2 September 2024

    9.0
    The staff were so friendly and we enjoyed banter with them. Will definitely go back.
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 7 nights
    • Submitted via mobile

    The evening meals were limited.

    Excellent a good variety of food for breakfast.

    Stayed in September 2024

  • Reviewed: 1 September 2024

    8.0
    Excellent hotel in perfect location
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    Perfect location Meal was very good Staff lovely Great mini break

    Stayed in September 2024

  • Reviewed: 31 August 2024

    9.0
    All staff were friendly and helpful when asked questions. Lovely dinner and btr
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Everything was just right. Thankyou.

    Location was great your not caught up in the bulk of the centre traffic and was easy to walk where you wanted to.

    Stayed in August 2024

  • Reviewed: 30 August 2024

    8.0
    A good hotel in a good location. Would be happy to stay here again.
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 1 night
    • Submitted via mobile

    I don’t agree with paying to park my car. Why the charge?? The tea/coffee facilities are in the wrong place! (Room 324) The bathroom door opens directly into the space. A potential health & safety risk!

    Perfect location for exploring Stratford. Car parking was a bonus. Lovely garden to enjoy a drink. Our room was spacious and very clean. Comfy bed. Very pleasant & courteous staff.

    Stayed in August 2024

  • Reviewed: 30 August 2024

    8.0
    Very pleasing indeed
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 1 night
    • Submitted via mobile

    The parking /payment signs were misleading

    Quiet location and nearer town than we had thought. Very comfy bed and good sized room Very dog friendly. Excellent breakfast.

    Stayed in August 2024

  • Reviewed: 30 August 2024

    7.0
    comfortable
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 1 night
    • Submitted via mobile

    The hotel needs to be refurbished!

    its location is great. The rooms are comfortable but in need of a facelift!

    Stayed in July 2024

  • Reviewed: 29 August 2024

    7.0
    An comfortable night in an average hotel.
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 1 night

    We didn't appreciate being woken up at 8.30 (on one of the few mornings when we could have a lie-in!) by reception asking who we were! When I queried this I was told that because we checked in so late, the manager thought we were a 'no show'....however, we actually checked in at 3.00 in the afternoon so I have no idea what they were talking about...? Also, there is no point in having a bath if you have to stand up to use the shower gel/shampoo etc!

    The room was quiet and comfortable and the bed had a good mattress. Location was a 15 minute walk from the RSC theatres.

    Stayed in August 2024

  • Reviewed: 27 August 2024

    8.0
    We enjoyed it and would stay again
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 1 night
    • Submitted via mobile

    That you had to pay extra for certain breakfasts

    Good location, comfortable rooms, friendly and professional staff

    Stayed in August 2024

Showing 1 – 25

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