6 Sir Thomas Street , Liverpool, L1 6BR, United Kingdom
#80 of 108 hotels in Liverpool
Guests' ChoiceBased on 2115 hotel reviews
7.5Cleanliness
8.3
Comfort
8.4
Location
9.0
Facilities
7.7
Staff
8.4
Value for money
7.2
Free WiFi
7.3
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End of dialog contentReviewed: 17 June 2024
Luke
United KingdomOn arrival there was no bottled water in the room which for the price was rather disappointing,they supply glasses but no water🤔,there was no air no window to open felt very stuffy . we stayed 2 nights after the first night we headed out to visit my husband in hospital came back tired to our room finding dirty towels still on the floor and dirty tea mugs from the am to be honest had better service in a premier inn I won’t be returning to double tree Hilton .
was good location
Stayed in June 2024
Reviewed: 13 June 2024
Neil
United Kingdomair con , and broken floor tiles in bathroom
crap air con and you could not open window
Stayed in June 2024
Reviewed: 11 June 2024
Daniel
United KingdomBar expensive only had two drinks cost over £20 they put a service charge on which was explained that you don't after pay. Also was on 7th floor and air conditioning wasn't working had a cheap fan in room.
Location was good and staff friendly and breakfast was good. Shower was amazing.
Stayed in June 2024
Reviewed: 8 June 2024
Aloka
United KingdomJust a small thing, the pillows weren’t very comfortable as we’re used to memory foam pillows, so if another pillow option was to be provided as well, it would be excellent.
The staff were very polite and friendly, the room was clean and tidy and the welcome cookie was a lovely treat! The location of the hotel was fantastic as Liverpool One, the Cavern Quarter and the Docks were within good walking reach.
Stayed in June 2024
Reviewed: 3 June 2024
Megan
United KingdomThe room was very noisy and it did impact our sleep, there was a nightclub/bar outside the room and friday and saturday the music was blasting loudly until 2am, wish we had been informed of this prior when checking in as i would have requested another room but by the time we realised i had unpacked everything
Thanks to the hotel for accomodating my request to have a few birthday surprises in the room for my partner, lovely clean room and helpful staff, enjoyed breakfast, we stayed gor 3 nights and cleaner came in to clean room up and refill during our stay.
Stayed in June 2024
Reviewed: 3 June 2024
Neusa
United KingdomThe restaurant vibe was dark, and uninviting.
Great location, comfortable beds and the Spa service was brilliant.
Stayed in May 2024
Reviewed: 2 June 2024
Emma
United KingdomRoom was very small and uncomfortably hot. Air conditioning was poor They did supply us with a fan
Location was great 👍 bed was very comfortable
Stayed in June 2024
Reviewed: 31 May 2024
Julie
United KingdomBreakfast was a buffet with lots of choice. Location was good for the city. The bed was huge as was the walk in shower. The staff were very polite and helpful.
Stayed in May 2024
Reviewed: 27 May 2024
Kwilson87
United KingdomNo top up of coffees etc You have to pay extra for use of basic spa facilities of the hotel £25 per hour
The location was excellent and the bed very comfortable, good mights sleep every night.
Stayed in May 2024
Reviewed: 26 May 2024
Georgia
United KingdomReally great location, staff were really lovely and had everything we needed! Good parking options too
Stayed in May 2024
Reviewed: 25 May 2024
Helen
United KingdomGiven a room at back of hotel . Was a trek to reach it . Loud music ftom nightclub out side the room window .couldn't sleep . Night manager sorted new quieter room .excellent customer service from him .
Breakfast was amazing . Staff were helpful and professional. Wedding coordinator was brilliant her staff were excellent. Food was amazing highly recommend as a wedding venue .
Stayed in May 2024
Reviewed: 25 May 2024
Joanne
United KingdomSticky marks all over the bedside tables . Clear marks on headboard where guests obviously sit up in the bed and lean their heads . No water , you normally get a couple of bottles in the rooms . Just didn't think it was as fancy as it's advertised or priced at .
When we eventually found the gorgeous staircase in the photos it was lovely . It's actually the events rooms on the 2nd floor . Looking at photos when booking I genuinely thought it was a grand entrance to the hotel .
Stayed in April 2024
Reviewed: 22 May 2024
Rebecca
United KingdomThere was dried sick on the floor around the toliet in the bathroom that I stood on after having a bath and it was on my feet. I had to then wash the floor and get a shower afterwards.
Staff were polite, helpful and welcoming. Room was beautiful and spacious and bathroom facilities were luxurious.
Stayed in May 2024
Reviewed: 8 May 2024
Paige
United KingdomAlways a welcoming and comfortable place to stay, the free cookie is always a lovely bonus too.
Stayed in March 2024
Reviewed: 1 May 2024
Joan
United KingdomCentral
Stayed in April 2024
Reviewed: 29 April 2024
Ian
United KingdomSpar not open 😒
Very nice hotel ,only visited the room not spar /bar
Stayed in April 2024
Reviewed: 28 April 2024
Mark
United KingdomNot enough milk in room, get enough for 1 cuppa hahaha
Room was amazing, bed was incredibly comfy, room spacious, bathroom unreal
Stayed in April 2024
Reviewed: 24 April 2024
Joan
Spainthere was a pub in the next street and i listen some noise during the night.
The location is perfect and the room it was so big and cozy
Stayed in March 2024
Reviewed: 23 April 2024
Gail
United KingdomBeautiful building but needs some tlc.
Great staff, building and rooms a bit dingy and on need of some tlc. Spa also a bit rough around the edges but lovely massage.
Stayed in April 2024
Reviewed: 22 April 2024
Simone
AustraliaGreat central location
Stayed in April 2024
Reviewed: 19 April 2024
Siobhan
United KingdomToo noisy
The room was nice
Stayed in April 2024
Reviewed: 15 April 2024
James
United KingdomIt was quite expensive compared to other hotels.
lovely spacious room with a lovely comfortable room and large bathroom. Very quiet and a nice view towards the city. service was very good and the reception couldn't of been more helpful
Stayed in April 2024
Reviewed: 11 April 2024
Anne
United Kingdomcomfortable room super walk in shower comfy bed location very good lovely breakfast buffet plenty of choice
Stayed in April 2024
Reviewed: 10 April 2024
Jessikah
United KingdomSpa was small
Staff Breakfast Beddddd Location Shower
Stayed in April 2024
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