2 Flag Lane North, Upton, Chester, CH2 1LE, United Kingdom
#14 of 233 Holiday rentals in Chester
Guests' ChoiceBased on 121 apartment reviews
9.6Cleanliness
9.8
Comfort
9.7
Location
9.9
Facilities
9.6
Staff
9.5
Value for money
9.6
Free WiFi
7.5
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta, Iceland, Australia, Greece, Brazil and North Carolina. For properties in these regions, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 20 October 2024
Darren
United KingdomNothing whatsoever.
Superb host’s. Ideally located close to local eating establishments. Secure parking, lovely modern clean apartment.
Stayed in October 2024
Reviewed: 16 October 2024
Clare
United KingdomGreat location, zoo not far away at all and only a short trip to the centre of Chester. The apartment was lovely and cosy and had everything you would need.
Stayed in September 2024
Reviewed: 11 October 2024
Joanne
United KingdomComfortable Location to Chester and zoo.
Comfortable accommodation well equipped and in excellent location. Great communication with owners .
Stayed in October 2024
Reviewed: 6 September 2024
Paul
United KingdomCeilings were quite low. Unable to open key safe to deposit kets
Very close to the Zoo. Easy to get bus to the city centre. Local shops close by
Stayed in September 2024
Reviewed: 11 August 2024
Chris
IrelandLocation very convenient for Chester Zoo. Also close to Cheshire Oaks for aquarium, mini golf, cinema, restaurants and shopping. Young family of 4 slept comfortably in bed and sofa bed. Apartment is on 1st floor but stair gate was installed in advance which was greatly appreciated.
Stayed in August 2024
Reviewed: 7 August 2024
Jeannine
United KingdomAbsolutely brilliant location for Chester zoo. The apartment was clean and well equipped. Would definitely stay here again.
Stayed in August 2024
Reviewed: 1 August 2024
Claire
United KingdomNothing all was good.
It was in a fantastic location, a 10 min drive to Chester, and a short drive or walk to the zoo. The apartment was so clean and modern, very well thought out.
Stayed in July 2024
Reviewed: 20 July 2024
Natalie
United KingdomGreat property and lovely surroundings, ideal location just a short car ride to Zoo, Aquarium, Chester City Centre and Chester Oaks shopping
Stayed in June 2024
Reviewed: 3 July 2024
Michael
United KingdomN/A
Perfect location for zoo and really quiet. Host gave us some really useful information.
Stayed in July 2024
Reviewed: 1 July 2024
Clare
United KingdomNothing to dislike
Robin was very polite and welcoming. Accommodation was immaculate, modern but cosy. Excellently designed with a spacious layout. Property very secure with beautiful gardens. Perfect location for zoo access and all attractions. Would definitely book again and highly recommend this property.
Stayed in July 2024
Reviewed: 30 June 2024
A
United KingdomNothing
Excellent location as visiting Chester and Chest Zoo during days of stay.
Stayed in June 2024
Reviewed: 24 June 2024
Danni
United KingdomWe only noticed two issues that were both within the bedroom. First was the door which didn't shut properly, we didn't need to close it so was fine for our stay. The other we noticed was the sound quality on the bedroom TV, we were unable to use this but again not a major issue.
Absolutely beautiful property and the owner (and family) were very friendly. It is in close proximity to Chester Zoo and Cheshire Oaks shopping. There was amble delivery services too. Property felt very secure, comfortable and just the right size for us (two adults with 2 year old).
Stayed in May 2024
Reviewed: 16 June 2024
Helen
United KingdomLovely apartment & so close to the zoo so brilliant for us. Wish we could have stayed longer
Stayed in June 2024
Reviewed: 8 June 2024
Aarron
United KingdomGreat location for zoo and aquarium, easy access and super secure, had everything we needed and pictures doesn’t do it justice as it’s bigger in person.
Stayed in June 2024
Reviewed: 2 June 2024
Paula
United KingdomFridge had a bit of a wobble a couple of nights but we were aware from the reviews so it didn’t bother us.
We stayed here for 4 days. Such a beautiful place! Location is just perfect for the zoo and park and ride to the city. It was spotlessly clean! We thoroughly enjoyed our time here and were genuinely sad to leave! Honestly can’t fault the place 10/10 from us! Will definitely be back! PS stopped with my daughter and we’re both hobbit sized so we were absolutely fine but tall people may struggle with the vaulted ceilings.
Stayed in June 2024
Reviewed: 20 May 2024
Neil
United KingdomValue for money
Stayed in May 2024
Reviewed: 10 May 2024
Julien
Belgium4 people is possible but be aware that it's more for a family.
Lovely location, clean, quiet, well equiped
Stayed in May 2024
Reviewed: 14 April 2024
Sarah
United KingdomNothing!
Location location location! That was why we picked it initially but honestly it’s fabulous. Literally cannot say anything else! Spotless. Beautifully appointed. Friendly and accessible host. Did I mention the location?!
Stayed in April 2024
Reviewed: 5 April 2024
Sandy
United KingdomThe steep and low attic ceiling is kinda 😬 and my husband cracked his head a few times. 6’ + tall folk may need to be warned about that. Also the fridge makes a sudden humming sound at night that jolted us all awake, but ceased pretty quick once we worked out what it was. Another visitor mentioned it in a review so we were waiting for it. Not really a negative point for the place, just a point of reference for others. It didn’t have any negative impact on the stay at all.
This property is literally walking distance from the zoo, we timed it at 11 minutes walk door to door. The apartment is small and open plan, with everything you could need for a short self catering stay. We managed to arrange a grocery delivery for essential items and even tried just eat (a novelty as we live in a rural area) and they found the place easily. The nearest train station I’m Bache and the number 1 bus stops across the road at the Wheatsheaf and goes to Chester city centre. This accommodation is perfect for a small family as they offer a double bed and a sofa bed and both were comfy. It was also immaculate and the host who lives in the main building next door was friendly but not overly involved. There is a swing seat just outside to sit on but we didn’t use it as we went for nightly walks. We really loved the skylight windows and the shower was divine!
Stayed in April 2024
Reviewed: 19 March 2024
Rhianon
United KingdomN/A
Property was a perfect location for Chester zoo. It was clean, fresh and great value for money
Stayed in March 2024
Reviewed: 4 January 2024
Tom
United KingdomCoziness, good location for zoo, shops in walking distance
Stayed in January 2024
Reviewed: 13 December 2023
Juliet
United KingdomCan't think of anything negative, was all great.
Lovely apartment, cosy in December, modern, everything we needed was there. Easy parking on the gated premises. We enjoyed the view of the Christmas decorations in the front garden!
Stayed in December 2023
Reviewed: 3 December 2023
Caroline
United KingdomNo iron or ironing board. Whilst sleeping in the bedroom, we were woken up on both nights at different times throughout the night by an alarm going off. Sounded as if it was coming from somewhere below us. TV in bedroom sound was broken.
A lovely warm welcome with Christmas lights, secure parking, cosy living space, very clean and modern. Close enough to city centre for Uber and easy to find.
Stayed in December 2023
Reviewed: 7 November 2023
Eric
United KingdomNothing!!!
We liked everything - it was in a quiet area but easy to get to Chester Zoo and onto Chester itself. The apartment was very well equipped - the bathroom had a heated towel rail which kept the bathroom and towels warm (which I like)!! Clever and ample storage in the bedroom with socket for hairdryer near a full length mirror - important!!! Secure parking behind keypad gate. Teabags and coffee and milk sachets were handy.
Stayed in November 2023
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content