Wheelwright Way, Pride Park, Derby, DE24 8HX, United Kingdom
#9 of 27 hotels in Derby
Guests' ChoiceBased on 2111 hotel reviews
8.0Cleanliness
8.6
Comfort
8.5
Location
8.7
Facilities
8.2
Staff
8.9
Value for money
8.2
Free WiFi
8.8
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End of dialog contentReviewed: 31 January 2024
Deborah
United KingdomOrange juice at breakfast wasn't very nice
Staff, clean, facilities and location
Stayed in January 2024
Reviewed: 29 January 2024
Anthony
United KingdomBath room could be cleaner also don't sell coke
Price and location good
Stayed in January 2024
Reviewed: 29 January 2024
Michael
United KingdomThe evening meal was a little disappointing. The choice on the menu was, we felt, somewhat limited, the dining hall felt a little cold, it was about 45 minutes between ordering and receiving our meal, even though the dining hall was not particularly busy, and the portion was rather big.
The breakfast was an excellent buffet meal, so there was plenty of choice for everyone.
Stayed in January 2024
Reviewed: 29 January 2024
Stephen
United KingdomBreakfast a bit basic
Location, parking, functionality, comfy beds
Stayed in January 2024
Reviewed: 27 January 2024
Alison
United KingdomWelcome at check in was poor (wasn’t made to feel welcome by receptionist) but it was quick and efficient .
Great location, parking was easy. Room was good size, clean and comfortable.
Stayed in January 2024
Reviewed: 25 January 2024
Sammie
United KingdomI didsnt like when i got into bed thay was black sock fluff when i ternd the qwilt over .
Breakfsst was lovly and i liked the powerful shower and the cunfey bed .and good films on the tv .
Stayed in January 2024
Reviewed: 23 January 2024
Peter
United KingdomThe price was a little bit expensive.
The size of the room. The shower was great because I had enough space. The staff was great and Simon was the best. It was quiet in the room. Breakfast was good as well.
Stayed in January 2024
Reviewed: 22 January 2024
Steve
United KingdomNothing much.
Location and Staff friendliness. Breakfast was also very good.
Stayed in January 2024
Reviewed: 20 January 2024
Amygdalou
GreeceVery helpfull and kind stuff
Stayed in January 2024
Reviewed: 19 January 2024
Tracie
United KingdomChoices of food were very limited
Very clean, staff were friendly
Stayed in December 2023
Reviewed: 18 January 2024
John
United KingdomRoom Heating
Hotel Location
Stayed in December 2023
Reviewed: 17 January 2024
Pauline
United KingdomAll very comfortable.
Stayed in January 2024
Reviewed: 15 January 2024
Svidran
United KingdomHow the staff managed problems: At arrival sign said that meat was not available for breakfast due to fridge not working/issue. We asked if we could have a complimentary drink for the inconvenience and we were given a voucher for our drinks with no problem. The heater in the room was broken and was blowing cold air only. We asked reception for an alternative and we were given a electric heater and assured that the room would warm up very quickly, which it did. Parking has gone up from £5 to £7. Holiday Inn provide a code to reduce it back to £5.
Stayed in January 2024
Reviewed: 14 January 2024
Neil
United KingdomNothing
Very convenient as the party was across the road
Stayed in December 2023
Reviewed: 10 January 2024
Graeme
United KingdomHeating hadlimited temp and it was a bit cold
location and the room was comfortable
Stayed in January 2024
Reviewed: 9 January 2024
0302megzymmxx
United KingdomRooms are nice and clean and plenty of space
Stayed in January 2024
Reviewed: 8 January 2024
Anthony
United KingdomI didn't like the fact that car parking was charged separately, and would prefer it to be included in the same bill. Was sometimes hard to find staff at front desk and no bell to press.
Very straightforward. I like the fact that breakfast is included.
Stayed in January 2024
Reviewed: 6 January 2024
Brian
United KingdomRoom was a bit cold on arrival. Took a while for air con to warm up room. That was only thing but minor issue.
Very close to train station. Excellent breakfast. Friendly staff and very clean throughout.
Stayed in January 2024
Reviewed: 5 January 2024
Andrew
United KingdomPaying for parking, cooked breakfast looked like it had been recycled. The bacon was like leather, sausages looked like they had seen better days, if you want a topping for your toast, there was one jar of jam, marmalade & Nutella to share….
Great WiFi, comfy bed
Stayed in January 2024
Reviewed: 5 January 2024
Raj
United KingdomGood location but rooms were cold
Good property The welcome staff I think Harriet and Philip who sorted the veg breakfast were ever so helpful and great service
Stayed in January 2024
Reviewed: 4 January 2024
Samantha
United KingdomWe had to pay for parking in addition to the cost of our room. As we bought a pet with us, we were charged a "non refundable deposit" for our dog. Please be honest and call it what it is - it is a charge A deposit suggests that it will be refunded. £25 for one night was a little excessive - the dog cost more to stay that the humans (on a per head basis). Breakfast was plentiful, but a little limited in choices and sausages were slightly overcooked.
The room was lovely and clean, and the hotel was surrounded by food venues so it was easy to find somewhere to eat. The staff on reception were helpful and wifi was included. We were given a little bag with a few treats, a ball and poo bags for the dog.
Stayed in December 2023
Reviewed: 2 January 2024
Bumfine
United KingdomFacilities and foods
Stayed in November 2023
Reviewed: 1 January 2024
Ashley
United KingdomClean
Stayed in December 2023
Reviewed: 31 December 2023
Shelley
United KingdomI turned the air con off as we didn’t want to sleep with a constant hum. However despite it being off regularly throughout the night it would make a loud noise. We have stayed at this hotel before and never had this issue. It therefore meant that both me and my daughter had a sleepless night. I also found the English breakfast disappointing as no hash browns, mushrooms or a tomato. What was served was nice but just not what usually expect when hoping to enjoy a special breakfast.
Overall facilities, location and parking was good. Staff helpful. Plenty of options for breakfast.
Stayed in December 2023
Reviewed: 31 December 2023
Lee
United KingdomNa
Location, price, cleanliness
Stayed in December 2023
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