Breakfast

Cleanliness

Stayed in June 2024

Noise in corridor on Sunday Evening, Children/Teenagers running up and down, reported to reception and it stopped.

Room

Stayed in June 2024

air con unit noise outside the room, no food service after midnight eventhough menu says there are some options

Great Central location, lovely staff especially slim tall man on late at the bar. comfy bed and lovely room

Stayed in June 2024

I think the front desk team could have been friendlier as I think they were quite rude.

Breakfast was very good. Room was clean, tidy and comfortable.

Stayed in June 2024

We booked the hotel, quite late in the day, for our night in stratford so location was not ideal , but the hotel itself was of a good quality and all enjoyed the breakfast

Stayed in May 2024

The water taps in the bathroom were weird. First room had water temperature, the lowest was Scalding!

The service was excellent, especially when it came to fixing some problems.

Stayed in May 2024

No futher comments

No futher comments

Stayed in May 2024

The View Was bushes and industrial buildings, and at the far end of the hotel, hence had a long walk to get there, not great when you have a few bags. Had evening meal in restaurant, service was very slow, not enough staff, food was good.

Room was lovely and clean, facilities were good. Nicely fitted out with furnishings, nice and modern.

Stayed in May 2024

The room doors were banging quite a lot in the night

The breakfast was excellent lots to choose from

Stayed in May 2024

Nothing

Very nice hotel, with excellent service, including smooth check in. Good 24 hour gym, good breakfast, location close to Warwick and M40.

Stayed in May 2024

The air con didn’t work in either of our rooms but luckily I managed to keep it cool enough for my dog and we weren’t inside too much.

The room was a good size, comfy bed, didn’t feel cramped in there. Ate in the restaurant which was lovely and the staff were really friendly and polite. Not used to staying in such a lovely place which allows dogs! Thank you 🙂

Stayed in May 2024

Nothing

Early check in and room upgrade. Bed and pillows were both very comfortable. Modern updated room. Good restaurant. All staff really helpful and attentive.

Stayed in May 2024

Room was small

Cleanliness, excellent breakfast

Stayed in May 2024

We informed them that my wife has a serious dairy allergy but they had made no effort to source suitable bread except for gluten free which is horrible. They had no idea whether any other bread contained milk or not, but there is actually plenty available if they had tried. Could not get hot water out of the shower. On arrival we asked for the sofa bed to be made up but it never happened ! Quite annoying to have to pay extra for parking.

Very quiet for sleeping in our room. Normal English breakfast was good.

Stayed in May 2024

Can’t think of anything.

Excellent, on the first morning we stayed we had to be away first thing, so the very helpful lady running the breakfast service gave us a brown carry out bag and the assisted our young 8 year old daughter to get some pastries and spread, was very stressful morning for us made so much better by the attention given by your great team. Following day sat down for our breakfast in easily the most relaxed eating environment of any hotel we have ever stayed in, breakfast exceeded expectations well cooked great presentation and wide variety of choice for all.

Stayed in May 2024

Nothing..

Everything we needed for wedding event.

Stayed in April 2024

We stayed in room 239. The size of the room was great, but in what I would say is the out dated part of the hotel. As walking to the room you get a positive feeling the colour of walls, doors and carpet are fresh and relaxing. You turn the corner and then all of those nice feelings go away, and you have an 80s/90s hotel throw back feel. The doors are a dated wooden colour and the carpet isn't as fresh as the modern part of the hotel. The bed for me wasn't comfy nor were the pillows but I prefer the menory foam style for both mattress and pillows. So most likely personal preference. The wardrobe and drawers had dust collected in them so didnt use due to dust allergies. The carpet by the main bed seemed to be moth eaten and we had a few moths in the room. Also the air con was very cold and even when turning it off it came back on by itself after 10 mins. The hotel did provide a small electric heater but we didnt use this. I just hope the hotel gets round to updating the last few rooms to the same standard as the others, as will make a huge difference.

The location is great and easy to get too. The staff are very friendly and the reception/bar area is very modern. Saw they have gym facilities but didn't use these personally. Although it did have a range of machines and weights. The size of the room was great for a family room, double bed and a double pull out sofa bed. The bathroom had good lighting in it too. Despite some flaws, I would stay here again.

Stayed in April 2024

We had to pay to park ,people who stay in the hotel should be free and it wasn't cheap

Breakfast was excellent plenty to choose from.

Stayed in April 2024

24 hour room service advertised in rooms. When called at 11pm they answered but said they had closed.

Big comfortable bed. Clean and modern room and bathroom. Bar open till late. Good breakfast options

Stayed in April 2024

There was noise on the floor above due to children being awake really late at night. However after complaining they did go quiet after a while.

Breakfast was excellent. The staff were polite. It was a bank holiday weekend and so they extended the breakfast timing and served until 10 am which was a plus.

Stayed in April 2024

Clean , comfortable and reasonable value. Excellent breakfast

Stayed in April 2024

The black hardware in the bathrooms had limescale build up

It was comfortable

Stayed in April 2024

Some of the hotel is recently redecorated but there is still more to be completed

Réception is bright & spacious and welcoming. Room was clean & comfy

Stayed in April 2024

Nothin

Breakfast was good, hotel very clean, drinks over priced, should be kept in line with local pub prices, apart from that happy with my stay

Stayed in April 2024