Havre Des Pas, Saint Helier Jersey, JE2 7PD, United Kingdom
#19 of 20 hotels in Saint Helier Jersey
Guests' ChoiceBased on 2782 hotel reviews
7.7Cleanliness
8.2
Comfort
8.2
Location
8.5
Facilities
7.8
Staff
8.8
Value for money
8.1
Free WiFi
8.6
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 18, 2024
Lynn
United KingdomJust small tweaks in the bedroom ie 2 blown uPVC windows, paper needed sticking back in places on the ceiling and behind the toilet was rusty just needed painting.
The hotel Normandie is in a great location very close to the beach.Our room was very clean and the housekeeping daily was very good.Just a few tweaks to update would make it one notch up.The staff were very pleasant and the breakfast was excellent,with lots of choice of hot and cold food.The pool area was warm and relaxing with a spa pool.The number 1 bus stops outside the hotel and it takes you into st helier and then you can transfer on very easily with an easy to navigate bus station.All in all an excellent holiday and we would definitely return to the Normandie good value for money.
Stayed in May 2024
Reviewed: May 18, 2024
Carol
United KingdomThe smoking area had no shelter
Staff very friendly, bus stops right outside
Stayed in May 2024
Reviewed: May 17, 2024
Debra
United KingdomNothing
Clean everywhere , comfortable bed , helpful and pleasant staff. Convenient bus stop outside with links back into town .
Stayed in May 2024
Reviewed: May 17, 2024
Kathryn
United KingdomA little worn down in places, curtain liner ripped in places at bedroom window, woken up on a few occasions by the noise and vibration from the shower in the next room as my bed head was against the wall of the bathroom
Clean, excellent staff, close to the beach, bus stops nearby
Stayed in May 2024
Reviewed: May 17, 2024
Brigid
United KingdomCreaky floorboards.
Excellent position. Food very good. Staff very helpful.
Stayed in May 2024
Reviewed: May 15, 2024
Robert
Isle of ManWe had problems with the toilet not flushing but this was fixed fairly quickly.
Location. Clean. Friendly staff. Sea view. Good food. Varied breakfast menu serving fresh fruit every morning.
Stayed in May 2024
Reviewed: May 15, 2024
Simmonds
United KingdomLocation
Very clean
Stayed in May 2024
Reviewed: May 14, 2024
Brice
FranceWe had dinner in the same room as the breakfast, we would have preferred the pub room, more cozy.
It is close to the center of St Helier, I didn't expect a swimming pool, that was a nice surprise, we enjoyed it. The bay is quiet, the rock of Victor Hugo is just on the other side of the road, nice surprise. There is a direct bus to Gorey.
Stayed in May 2024
Reviewed: May 12, 2024
Giannotti
United KingdomBedroom in need of updating and better curtains for privacy.
Staff were very friendly and helpful. Good selection of breakfast was prepared and presented nicely. Dining room was newly refurbished.
Stayed in April 2024
Reviewed: May 12, 2024
Karla
United States of AmericaNothing we did not like, but guests should know that the rooms are pretty basic, the shower is small, and the bath towels are smaller than I usually see in hotels.
The location was excellent!! Sea views, bus stop outside the door, next door to two pubs and a Thai restaurant … would stay here again for the amazing location! Definitely recommend upgrading to a room with a sea view!! We had one of the curved rooms on the front, and I loved the windows. They were beautiful and functional — we could open them all for a strong breeze or just a couple for gentler air flow. The towel warmer in the bathroom was a nice touch and warmed the entire room on a chilly night!
Stayed in May 2024
Reviewed: May 11, 2024
Annette
United KingdomThe room was very hot Couldn't open the windows as the traffic outside was horrendous. Very busy road for most of the night and early morning If you want a good sleep ask for a room not near the road ! Front of hotel gets the sun making the rooms very hot carpet in room very worn and musty smell.
Clean comfy bed.nice size room.superb breakfast
Stayed in May 2024
Reviewed: May 9, 2024
Andrew
United KingdomOn a bad bend in road. Be careful. Rooms quite small and carpet very worn in corridor.
Good location across the road from a beach (although not most picturesque of beaches) and right next to bus stop. Using the bus around Jersey was very easy and convenient.
Stayed in April 2024
Reviewed: May 8, 2024
Weatherill
United KingdomThere was a pub across the road it was a bit noisy, nothing to complain about.
The staff were very helpful & friendly, rooms had everything you needed. The food was excellent, especially the breakfast buffet, . Excellent location, regular buses to any where on the island, St Helier bus ride away I would recommend. !!!!!
Stayed in May 2024
Reviewed: May 7, 2024
Samuel
United KingdomRooms were comfortable, great shower. Loved the location, the Thai restaurant opposite was incredible! Really lovely walk along the seafront to some great cafes in the morning. The breakfast was good, some nuts and seeds above the usual fare.
Stayed in April 2024
Reviewed: May 7, 2024
Mark
CanadaPoor shower
Good location. Excellent staff
Stayed in May 2024
Reviewed: May 7, 2024
Mark
United KingdomA bit of a maze to find my room and lot of different levels to this hotel
Good pool facilities and sauna, breakfast was also very good.
Stayed in May 2024
Reviewed: May 6, 2024
William
United KingdomI have stayed at this hotel a number of times travelling at short notice for work and it never lets me down. Often get a very good price and its comfortable Thank you once again
Stayed in May 2024
Reviewed: May 5, 2024
Trefor
United KingdomCar parking
Location
Stayed in April 2024
Reviewed: May 3, 2024
Franz
United KingdomLooked a bit dated
Location
Stayed in May 2024
Reviewed: May 3, 2024
Lloyd
United KingdomThe noise from the bar. I asked for a quiet room and got a room where I could hear all the noise from the bar below. I had to wear ear plugs at night to be able to get some sleep. That I would say would be my only criticism. It was not as quiet as I would have wanted it to be.
The breakfast was good. Lots of options and as a vegetarian I managed well. The staff were friendly and helpful, the room was clean and a good size. Location was also very accessible for buses and beaches.
Stayed in April 2024
Reviewed: May 3, 2024
Sharon
AustraliaToiletries provided were just the 1 wash for hair & body, but that seems to be a common thing for over here. It did smell really nice though. Would have liked decaf teabags in the room & anything other than Nescafé blend 43 coffee, but once again not sure if here they do sachets for other coffee. A glass for drinking would be nice, only mugs & 1 teaspoon in the room.
Good location, easy access to walk along beach or into town & bus stop right outside. Room spacious, bed & pillows super comfy. TV quality good,not a lot of stations to watch but that didn’t bother me. Shower pressure & temperature really good. Lots of sockets for plugs & USB chargers. Breakfast was so very very tasty. Great selection of hot, cold, cereals, yoghurts. I absolutely loved the potato hash browns, the tomato’s; the mushrooms & the croissant- all superb. Staff were not intrusive & very welcoming.
Stayed in May 2024
Reviewed: May 3, 2024
Karen
United KingdomUnfortunately the jacuzzi was not in use. There was some noise coming from the kitchen, which was located below our room, in the mornings and evenings.
Great location. Staff were very friendly, helpful and professional. Breakfast was nicely cooked and hot and it set us up for the day.
Stayed in May 2024
Reviewed: May 1, 2024
Terry
New ZealandWhen we requested to change rooms d2 noise the staff listened and changed us to a quiet room Peter was really great and sorted everything for us
Stayed in May 2024
Reviewed: May 1, 2024
Caron
United KingdomSome of the rooms are a little bit outdated.
The location was perfect. Friendly and helpful staff. Lovely spa with swimming pool. Excellent food. Comfortable beds.
Stayed in April 2024
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