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  5. Reviews of Hotel De Normandie

Reviews of Hotel De Normandie This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Havre Des Pas, Saint Helier Jersey, JE2 7PD, United Kingdom

#19 of 20 hotels in Saint Helier Jersey

Guests' Choice

Review Score

Based on 2782 hotel reviews

7.7

Score breakdown

  • Cleanliness

    8.2

  • Comfort

    8.2

  • Location

    8.5

  • Facilities

    7.8

  • Staff

    8.8

  • Value for money

    8.1

  • Free WiFi

    8.6

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: May 18, 2024

    9.0
    Very relaxing holiday at the Normandie hotel
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Just small tweaks in the bedroom ie 2 blown uPVC windows, paper needed sticking back in places on the ceiling and behind the toilet was rusty just needed painting.

    The hotel Normandie is in a great location very close to the beach.Our room was very clean and the housekeeping daily was very good.Just a few tweaks to update would make it one notch up.The staff were very pleasant and the breakfast was excellent,with lots of choice of hot and cold food.The pool area was warm and relaxing with a spa pool.The number 1 bus stops outside the hotel and it takes you into st helier and then you can transfer on very easily with an easy to navigate bus station.All in all an excellent holiday and we would definitely return to the Normandie good value for money.

    Stayed in May 2024

  • Reviewed: May 18, 2024

    9.0
    Not much choice for vegetarians , food was nice plenty to eat at breakfast
    • Leisure trip
    • Travelers with friends
    • Budget Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    The smoking area had no shelter

    Staff very friendly, bus stops right outside

    Stayed in May 2024

  • Reviewed: May 17, 2024

    9.0
    Lovely comfortable, clean hotel with helpful staff making your stay as comfortable as possible
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 5 nights
    • Submitted from a mobile device

    Nothing

    Clean everywhere , comfortable bed , helpful and pleasant staff. Convenient bus stop outside with links back into town .

    Stayed in May 2024

  • Reviewed: May 17, 2024

    7.0
    Pleasant hotel with excellent staff
    • Leisure trip
    • Solo traveler
    • Single Room
    • Stayed 7 nights
    • Submitted from a mobile device

    A little worn down in places, curtain liner ripped in places at bedroom window, woken up on a few occasions by the noise and vibration from the shower in the next room as my bed head was against the wall of the bathroom

    Clean, excellent staff, close to the beach, bus stops nearby

    Stayed in May 2024

  • Reviewed: May 17, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 5 nights
    • Submitted from a mobile device

    Creaky floorboards.

    Excellent position. Food very good. Staff very helpful.

    Stayed in May 2024

  • Reviewed: May 15, 2024

    9.0
    Overall very good. Lovely room with sea view and the food was excellent offering a good selection of dishes.
    • Leisure trip
    • Couple
    • Double Room with Partial Sea View
    • Stayed 4 nights
    • Submitted from a mobile device

    We had problems with the toilet not flushing but this was fixed fairly quickly.

    Location. Clean. Friendly staff. Sea view. Good food. Varied breakfast menu serving fresh fruit every morning.

    Stayed in May 2024

  • Reviewed: May 15, 2024

    8.0
    Excellent staff
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Location

    Very clean

    Stayed in May 2024

  • Reviewed: May 14, 2024

    8.0
    very good quality for the price
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    We had dinner in the same room as the breakfast, we would have preferred the pub room, more cozy.

    It is close to the center of St Helier, I didn't expect a swimming pool, that was a nice surprise, we enjoyed it. The bay is quiet, the rock of Victor Hugo is just on the other side of the road, nice surprise. There is a direct bus to Gorey.

    Stayed in May 2024

  • Reviewed: May 12, 2024

    7.0
    Comfortable stay, good value for money
    • Leisure trip
    • Family with young children
    • Budget Double Room
    • Stayed 3 nights

    Bedroom in need of updating and better curtains for privacy.

    Staff were very friendly and helpful. Good selection of breakfast was prepared and presented nicely. Dining room was newly refurbished.

    Stayed in April 2024

  • Reviewed: May 12, 2024

    9.0
    Relaxing, delightful, and easily accessible to everything on Jersey!
    • Leisure trip
    • Couple
    • Double Room with Partial Sea View
    • Stayed 6 nights
    • Submitted from a mobile device

    Nothing we did not like, but guests should know that the rooms are pretty basic, the shower is small, and the bath towels are smaller than I usually see in hotels.

    The location was excellent!! Sea views, bus stop outside the door, next door to two pubs and a Thai restaurant … would stay here again for the amazing location! Definitely recommend upgrading to a room with a sea view!! We had one of the curved rooms on the front, and I loved the windows. They were beautiful and functional — we could open them all for a strong breeze or just a couple for gentler air flow. The towel warmer in the bathroom was a nice touch and warmed the entire room on a chilly night!

    Stayed in May 2024

  • Reviewed: May 11, 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The room was very hot Couldn't open the windows as the traffic outside was horrendous. Very busy road for most of the night and early morning If you want a good sleep ask for a room not near the road ! Front of hotel gets the sun making the rooms very hot carpet in room very worn and musty smell.

    Clean comfy bed.nice size room.superb breakfast

    Stayed in May 2024

  • Reviewed: May 9, 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Triple Room (2 Adults + 1 Child)
    • Stayed 4 nights
    • Submitted from a mobile device

    On a bad bend in road. Be careful. Rooms quite small and carpet very worn in corridor.

    Good location across the road from a beach (although not most picturesque of beaches) and right next to bus stop. Using the bus around Jersey was very easy and convenient.

    Stayed in April 2024

  • Reviewed: May 8, 2024

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Single Room
    • Stayed 5 nights
    • Submitted from a mobile device

    There was a pub across the road it was a bit noisy, nothing to complain about.

    The staff were very helpful & friendly, rooms had everything you needed. The food was excellent, especially the breakfast buffet, . Excellent location, regular buses to any where on the island, St Helier bus ride away I would recommend. !!!!!

    Stayed in May 2024

  • Reviewed: May 7, 2024

    8.0
    Very Good
    • Business trip
    • Couple
    • Double or Twin Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Rooms were comfortable, great shower. Loved the location, the Thai restaurant opposite was incredible! Really lovely walk along the seafront to some great cafes in the morning. The breakfast was good, some nuts and seeds above the usual fare.

    Stayed in April 2024

  • Reviewed: May 7, 2024

    8.0
    Would have liked to have stayed longer
    • Leisure trip
    • Solo traveler
    • Single Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Poor shower

    Good location. Excellent staff

    Stayed in May 2024

  • Reviewed: May 7, 2024

    8.0
    Clean, comfortable, convenient for St Helier and geat views,
    • Business trip
    • Couple
    • Double Room with Partial Sea View
    • Stayed 2 nights

    A bit of a maze to find my room and lot of different levels to this hotel

    Good pool facilities and sauna, breakfast was also very good.

    Stayed in May 2024

  • Reviewed: May 6, 2024

    8.0
    Very Good
    • Business trip
    • Solo traveler
    • Double Room
    • Stayed 1 night

    I have stayed at this hotel a number of times travelling at short notice for work and it never lets me down. Often get a very good price and its comfortable Thank you once again

    Stayed in May 2024

  • Reviewed: May 5, 2024

    8.0
    Lovely hotel in a good location
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Car parking

    Location

    Stayed in April 2024

  • Reviewed: May 3, 2024

    8.0
    Comfortable stay - friendly staff - good location
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Looked a bit dated

    Location

    Stayed in May 2024

  • Reviewed: May 3, 2024

    7.0
    Aside from the noise, a nice place to stay.
    • Leisure trip
    • Solo traveler
    • Double Room
    • Stayed 3 nights

    The noise from the bar. I asked for a quiet room and got a room where I could hear all the noise from the bar below. I had to wear ear plugs at night to be able to get some sleep. That I would say would be my only criticism. It was not as quiet as I would have wanted it to be.

    The breakfast was good. Lots of options and as a vegetarian I managed well. The staff were friendly and helpful, the room was clean and a good size. Location was also very accessible for buses and beaches.

    Stayed in April 2024

  • Reviewed: May 3, 2024

    8.0
    Great value for money, would 100% recommend & stay here again.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Toiletries provided were just the 1 wash for hair & body, but that seems to be a common thing for over here. It did smell really nice though. Would have liked decaf teabags in the room & anything other than Nescafé blend 43 coffee, but once again not sure if here they do sachets for other coffee. A glass for drinking would be nice, only mugs & 1 teaspoon in the room.

    Good location, easy access to walk along beach or into town & bus stop right outside. Room spacious, bed & pillows super comfy. TV quality good,not a lot of stations to watch but that didn’t bother me. Shower pressure & temperature really good. Lots of sockets for plugs & USB chargers. Breakfast was so very very tasty. Great selection of hot, cold, cereals, yoghurts. I absolutely loved the potato hash browns, the tomato’s; the mushrooms & the croissant- all superb. Staff were not intrusive & very welcoming.

    Stayed in May 2024

  • Reviewed: May 3, 2024

    9.0
    Very enjoyable stay in a lovely location with excellent staff.
    • Leisure trip
    • Couple
    • Budget Double Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Unfortunately the jacuzzi was not in use. There was some noise coming from the kitchen, which was located below our room, in the mornings and evenings.

    Great location. Staff were very friendly, helpful and professional. Breakfast was nicely cooked and hot and it set us up for the day.

    Stayed in May 2024

  • Reviewed: May 1, 2024

    8.0
    Good break fast and helpful staff
    • Business trip
    • Couple
    • Double Room
    • Stayed 5 nights
    • Submitted from a mobile device

    When we requested to change rooms d2 noise the staff listened and changed us to a quiet room Peter was really great and sorted everything for us

    Stayed in May 2024

  • Reviewed: May 1, 2024

    9.0
    Loved the early check in. Room wasn’t as expected and quite outdated. We were offed another room next day which was much
    • Leisure trip
    • Couple
    • Double Room with Balcony and Sea View
    • Stayed 2 nights
    • Submitted from a mobile device

    Some of the rooms are a little bit outdated.

    The location was perfect. Friendly and helpful staff. Lovely spa with swimming pool. Excellent food. Comfortable beds.

    Stayed in April 2024

Showing 1 - 25

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