It was a little bit dated, but clean and comfortable

Easy to find and had a car park

Stayed in May 2024

Nothing

The hotel is in a very good location: 15 mins walk from st Helier centre and facing the beach. The bus stop is right outside the main entrance and can take you either into the city centre (bus terminal-where all the buses start) or along the coast till mount Orgueil castle. The buffet breakfast is excellent and abundant. The dinner is also nice with an ok menu. The strong points are definitely the terrace overlooking the sea, where you can have a drink and even food, and the indoor swimming pool (and small sauna room) that you can use till 9pm. The staff is also extremely attentive and friendly. We will definitely stay again during our next visit to Jersey.

Stayed in May 2024

A little more room in the bathroom. Shower in the swimming pool was slippery. Friend fell and bruised herself.

Staff were helpful and friendly. Choice of food quite good, but no muesli available.

Stayed in May 2024

Nothing

Swimming pool excellent, never crowded. Good choices for breakfast, good quality. Staff extremely friendly

Stayed in May 2024

Nothing

Location was great to get to all areas. Room was very nice and relaxing. Facilities were excellent and parking was very helpful, the main car park could be tight but there was overflow close by which was very helpful. Staff were really friendly and helpful too.

Stayed in May 2024

Looks a little tired in places - small fixes would make this hotel excellent. Miserable view from room 28 (fire escape and alley) A lot of noise from outside this room until after midnight as it would seem it is over the kitchen areas. Breakfast hot choices were only luke warm, a microwave for public use may help. Uneven floors on first floor, tripped a few times.

The indoor pool is nice however the jacuzzi wasnt working. Excellent choice at breakfast. Large bathroom Excellent public transport routes around the hotel. Very friendly staff. Easy check in process.

Stayed in May 2024

The only issue I had was the kettle in my room was rusty and didn’t look hygienic to use

The room was clean, breakfast was a good selection. Would definitely stay again

Stayed in May 2024

Traffic noise but not hotels fault.

Convenient location

Stayed in May 2024

Bit close to others at breakfast

Very good breakfast and swimming pool

Stayed in May 2024

If there had bin polite sign for quietness at night due to slamming of doors.

Location bus route. Friendly n helpful staff plenty to do, excellent menus and food.

Stayed in May 2024

As always i enjoyed my stay here

Stayed in May 2024

on main busy road

straight across from the beach

Stayed in May 2024

Late dining facilities limited

Location, breakfast and excellent staff

Stayed in May 2024

There was no fridge/microwave. Unable to take hot breakfast back to the room.

Hotel has character

Stayed in May 2024

nothing

beautiful area lovely hotel, staff were helpful and it was an efficient check in

Stayed in May 2024

Bedroom needs a little updating but comfortable & clean

Breakfast was very good. Plenty of choice and good quality. Plenty of staff and very friendly and professional also.

Stayed in May 2024

Room/Hotel was great just the shower area was a little small to move around comfortable I thought. Wasn't really a problem mind you & would definitely stay again & maybe book a Seaview room.

Arrived to check in after 9pm after spending a day trip in St Malo - France. Greeted with a very warm & professional welcome from the reception team. Didn't stay long as had early morning flight back to Birmingham so left for airport bus around 5am. 5.25am departure from bus station which was within walking distance so really liked that. Room was just great to get rested for the flight ahead. Shame didn't get longer to experience the hotel more but would definitely consider visiting again as the beach is just opposite the hotel along with the pub & a bus stop to Gorey or to get into town is just a short ride away. The hotel looked after my luggage while i went over to France. Having stopped in Gorey the previous couple of nights I caught the early bus along the lovely coast line & dropped my bag off with the night team for safe keeping until I arrived to check in that evening. Again a lovely warm professional welcome which always goes a long way & makes you feel good about a hotel. This is a good Hotel thank you. Loved the information book about Jersey, the hotel has a great feel good factor about it.

Stayed in May 2024

Just small tweaks in the bedroom ie 2 blown uPVC windows, paper needed sticking back in places on the ceiling and behind the toilet was rusty just needed painting.

The hotel Normandie is in a great location very close to the beach.Our room was very clean and the housekeeping daily was very good.Just a few tweaks to update would make it one notch up.The staff were very pleasant and the breakfast was excellent,with lots of choice of hot and cold food.The pool area was warm and relaxing with a spa pool.The number 1 bus stops outside the hotel and it takes you into st helier and then you can transfer on very easily with an easy to navigate bus station.All in all an excellent holiday and we would definitely return to the Normandie good value for money.

Stayed in May 2024

The smoking area had no shelter

Staff very friendly, bus stops right outside

Stayed in May 2024

Nothing

Clean everywhere , comfortable bed , helpful and pleasant staff. Convenient bus stop outside with links back into town .

Stayed in May 2024

A little worn down in places, curtain liner ripped in places at bedroom window, woken up on a few occasions by the noise and vibration from the shower in the next room as my bed head was against the wall of the bathroom

Clean, excellent staff, close to the beach, bus stops nearby

Stayed in May 2024

Creaky floorboards.

Excellent position. Food very good. Staff very helpful.

Stayed in May 2024

We had problems with the toilet not flushing but this was fixed fairly quickly.

Location. Clean. Friendly staff. Sea view. Good food. Varied breakfast menu serving fresh fruit every morning.

Stayed in May 2024

Location

Very clean

Stayed in May 2024