All staff were exceptional. Hotel lovely and location couldn't have been better. Breakfast was of a very high standard. Bus service wonderful.....every 15 mins from just outside hotel. Walking to town centre 10 to 15 mins.

Stayed in June 2024

Unfortunately the balcony didn't get the sun and when sitting on a chair it was difficult to see the sea. Had imagined being able to lie in bed and watch the sea, but it wasn't to be! Would have been nice to have a bath rather than a shower and the description didn't say.

Location. Bus stop right outside and buses every 20 minutes. Breakfast was brilliant. Dinner very tasty, but the portions were far too large and felt guilty leaving food. Staff were very helpful and pleased to give any assistance with baggage or arranging a day room for our last day as we had an overnight ferry and had to be out of our room in the morning.

Stayed in June 2024

Would have liked a fridge in room. Car parking is challenging. Ingredients on display of dishes for breakfast would help the client and waiters

Clean, comfortable and staff excellent

Stayed in May 2024

Would have been nice to have more vegan options at breakfast, yogurt, oat milk. But I know this is probably an over ask. Shower could have been a little more powerful. But it wasn’t an issue. Had a nice stay.

Very clean and tidy. Staff were really helpful. For a 3 star hotel. Very good and would stay again.

Stayed in June 2024

Decor is a little tired

Clean and comfortable

Stayed in June 2024

It was a little shabby. Parking was difficult. The bar was being used as a dining area. It was a rabbit warren to get to the rooms - up and down stairs. We booked a sea view but our view was interrupted by a pumping station opposite. The reception staff were nice but their understanding was limited on occasions.

The breakfast was good. The bed was comfortable. It was clean.

Stayed in June 2024

The swimming pool and the breakfast. Staff were helpful and kind.

Stayed in June 2024

Rabbit warren of corridors.

Nice staff

Stayed in June 2024

friendly & helpful staff. buffet style breakfast very good. restaurant very good.

Stayed in June 2024

I would have liked muesli and granola as breakfast options, my husband would have liked baguette. The bed was a bit hard for me but not too bad.

Enjoyed breakfast. had a lovely view from our room and visited spa twice. Reception staff were at all times attentive and helpful.

Stayed in May 2024

Nothing

Excellent breakfast was really good, facilities good too only improvement we would say is the pool facilities were a bit outdated other than that really good Food was top notch 👍

Stayed in June 2024

Rooms were not massive however comparable for the price

Good lounge and excellent breakfast

Stayed in June 2024

I didn’t like room 92 as it was close to fans that were going all night

The hotel was nice, staff exelent

Stayed in June 2024

It was a little bit dated, but clean and comfortable

Easy to find and had a car park

Stayed in May 2024

Nothing

The hotel is in a very good location: 15 mins walk from st Helier centre and facing the beach. The bus stop is right outside the main entrance and can take you either into the city centre (bus terminal-where all the buses start) or along the coast till mount Orgueil castle. The buffet breakfast is excellent and abundant. The dinner is also nice with an ok menu. The strong points are definitely the terrace overlooking the sea, where you can have a drink and even food, and the indoor swimming pool (and small sauna room) that you can use till 9pm. The staff is also extremely attentive and friendly. We will definitely stay again during our next visit to Jersey.

Stayed in May 2024

A little more room in the bathroom. Shower in the swimming pool was slippery. Friend fell and bruised herself.

Staff were helpful and friendly. Choice of food quite good, but no muesli available.

Stayed in May 2024

Nothing

Swimming pool excellent, never crowded. Good choices for breakfast, good quality. Staff extremely friendly

Stayed in May 2024

Nothing

Location was great to get to all areas. Room was very nice and relaxing. Facilities were excellent and parking was very helpful, the main car park could be tight but there was overflow close by which was very helpful. Staff were really friendly and helpful too.

Stayed in May 2024

Looks a little tired in places - small fixes would make this hotel excellent. Miserable view from room 28 (fire escape and alley) A lot of noise from outside this room until after midnight as it would seem it is over the kitchen areas. Breakfast hot choices were only luke warm, a microwave for public use may help. Uneven floors on first floor, tripped a few times.

The indoor pool is nice however the jacuzzi wasnt working. Excellent choice at breakfast. Large bathroom Excellent public transport routes around the hotel. Very friendly staff. Easy check in process.

Stayed in May 2024

The only issue I had was the kettle in my room was rusty and didn’t look hygienic to use

The room was clean, breakfast was a good selection. Would definitely stay again

Stayed in May 2024

Traffic noise but not hotels fault.

Convenient location

Stayed in May 2024

Bit close to others at breakfast

Very good breakfast and swimming pool

Stayed in May 2024

If there had bin polite sign for quietness at night due to slamming of doors.

Location bus route. Friendly n helpful staff plenty to do, excellent menus and food.

Stayed in May 2024

As always i enjoyed my stay here

Stayed in May 2024