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  5. Reviews of Hotel De Normandie

Reviews of Hotel De Normandie 3 stars

Havre Des Pas, Saint Helier Jersey, JE2 7PD, United Kingdom

#19 of 20 hotels in Saint Helier Jersey

Guests' Choice

Review score

Based on 3117 hotel reviews

7.7

Score breakdown

  • Cleanliness

    8.2

  • Comfort

    8.2

  • Location

    8.5

  • Facilities

    7.8

  • Staff

    8.8

  • Value for money

    8.0

  • Free WiFi

    8.7

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Showing 1 – 25

  • Reviewed: 9 November 2024

    9.0
    Superb
    • Business trip
    • Solo traveller
    • Budget Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Breakfast hot buffet could have been warmer but selection was fantastic

    Location to centre of town was great

    Stayed in November 2024

  • Reviewed: 9 November 2024

    9.0
    Great value for money hotel
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 5 nights
    • Submitted via mobile

    Very busy and had to wait/queue to get to breakfast tables

    Location is great, staff friendly and helpful. Breakfast had a good selection.

    Stayed in October 2024

  • Reviewed: 8 November 2024

    7.0
    Would stay here again, s
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Cleanliness, found a razor guard on our floor. The entrance into the rooms needs attention on the glass door which was scruffy through our stay. Staff didn’t put a liner in toilet bin and didn’t replenish loo roll so had to ask reception

    Wide choice on breakfast. comfortable room. Pleasant staff.

    Stayed in November 2024

  • Reviewed: 7 November 2024

    8.0
    Restful , relaxed and very helpful staff.
    • Leisure trip
    • Couple
    • Triple Room (3 Adults)
    • Stayed 4 nights
    • Submitted via mobile

    It was dated and in need of redecoration in places

    The staff were helpful Facilities good

    Stayed in November 2024

  • Reviewed: 5 November 2024

    7.0
    Enjoyable and pleasant.
    • Leisure trip
    • Group
    • Single Room
    • Stayed 2 nights

    Set menu for evening meal was disappointing.

    Breakfast very good. Room, clean and tidy

    Stayed in November 2024

  • Reviewed: 5 November 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Triple Room (2 Adults + 1 Child)
    • Stayed 3 nights
    • Submitted via mobile

    Nothing

    The bed was so comfy, breakfast was lovely and the staff really helpful

    Stayed in November 2024

  • Reviewed: 4 November 2024

    9.0
    Perfect
    • Leisure trip
    • Couple
    • Budget Double Room
    • Stayed 4 nights

    The staff could not do enough for us!!!

    Stayed in November 2024

  • Reviewed: 4 November 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The view from our room wasn’t great - hotel flat roof view. Pool lighting could have been a bit more inviting. Pool towels weren’t available when we went for a swim.

    Easy access to town centre with a bus stop directly outside.

    Stayed in November 2024

  • Reviewed: 4 November 2024

    9.0
    Great weekend break
    • Leisure trip
    • Couple
    • Double Room with Balcony and Sea View
    • Stayed 2 nights
    • Submitted via mobile

    The sink was in the bedroom not the bathroom A bit out of the town Hotel bar not open until 5pm

    Friendly staff , room was clean , the bed was super comfortable . Parking The breakfast was superb, lots of choice

    Stayed in November 2024

  • Reviewed: 3 November 2024

    8.0
    Very good value for money
    • Leisure trip
    • Group
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    N/A

    Excellent choice and quality for Breakfast

    Stayed in November 2024

  • Reviewed: 3 November 2024

    9.0
    Great place to stay
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 7 nights
    • Submitted via mobile

    Breakfast

    Location. Room.

    Stayed in October 2024

  • Reviewed: 2 November 2024

    8.0
    Fabulous value hotel in a wonderful location.
    • Leisure trip
    • Solo traveller
    • Double Room with Balcony and Sea View
    • Stayed 2 nights
    • Submitted via mobile

    The hotel is very old, and so the rooms are very dated, but quite quaint. The strangest thing was having the hand basin on the opposite side of the room to the bathroom - so you have to cross the room to wash your hands, brush your teeth etc. The hot water took ages to come through the shower and the water pressure needed to be very low in order to have a hot shower.

    The location was excellent, across the road from the beach and a fabulous pub and Thai cafe. The views from my balcony were absolutely fabulous. The breakfast was exceptional quality with so much choice on the buffet. For the price I would stay again.

    Stayed in October 2024

  • Reviewed: 1 November 2024

    9.0
    Excellent will definitely come back.
    • Leisure trip
    • Family with young children
    • Double Room with Partial Sea View
    • Stayed 4 nights
    • Submitted via mobile

    Update the rooms a bit for example in the bathroom. Also the noisy neighbours keeping us up or waking us up early.

    The staff was very friendly and I really helpful. Nothing was to much trouble.

    Stayed in November 2024

  • Reviewed: 1 November 2024

    9.0
    exceeded expectations
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 4 nights
    • Submitted via mobile

    The food was exceptional and the staff couldn’t do enough for you

    Stayed in November 2024

  • Reviewed: 30 October 2024

    9.0
    Room was comfortable, breakfast exceptional and staff very courteous and friendly .
    • Leisure trip
    • People with friends
    • Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Nothing I can think of

    Handy for going into centre of town, on the bus route , close to beach and restaurants.

    Stayed in October 2024

  • Reviewed: 30 October 2024

    7.0
    All in all a good lower price option. I would consider staying again
    • Leisure trip
    • Family with young children
    • Family Room with Bunk Beds (2 Adults + 2 Children)
    • Stayed 2 nights
    • Submitted via mobile

    The rooms are a low 3 star. Cheap products that were a little wonky, handles falling off etc A double bed sheet used across 2 single beds, so didn’t fit properly, a bit annoying

    Lovely hotel in a good location Staff all very nice and extremely helpful Excellent selection at breakfast

    Stayed in October 2024

  • Reviewed: 29 October 2024

    8.0
    With such a good and varied breakfast available, I felt stay quite good value for the money I paid.
    • Leisure trip
    • Solo traveller
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Breakfast area a bit crowded and hectic, but hotel was full. Too many staff simply clearing tables, with tendency to just add to crowded atmosphere and be annoying by snatching up dishes and cutlery when one had barely, if, finished with it. They were invariably polite but the impression was that hotel was short on tableware! They could have been better utilized in monitoring buffet supply (e.g. hashbrown bin empty for sometime. However when I pointed this out to staff member and it took some time for them to be ready, she actually picked me out of the crowded tables and delivered! )Nice selection of teas, but I would have appreciated had some decaf beverages also been available on tea tray in room. My triple bedded room was just above kitchen apparently and too noisy to have windows open much of the time.

    Great and varied breakfast selection(tomato juice! Lemon! )Responsive staff; quick and efficient check-in, very clean and good room. Comfortable beds, and large tv in triple room.

    Stayed in October 2024

  • Reviewed: 29 October 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Budget Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing to dislike

    Sea front location, close to town , lovely breakfast served, and had evening meal at hotel which was superb.

    Stayed in October 2024

  • Reviewed: 29 October 2024

    9.0
    Lovely stay in a well run comfortable hotel
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    Shower in room not very powerful

    Excellent location very close to the beach and an easy walk into town with all its bars and restaurants. Staff very friendly and helpful and they provide an excellent breakfast spread. Great swimming pool and sauna, rooms spacious 👍

    Stayed in October 2024

  • Reviewed: 27 October 2024

    8.0
    I love the hotel because of their staff and good hospitality
    • Leisure trip
    • Group
    • Triple Room (3 Adults)
    • Stayed 3 nights
    • Submitted via mobile

    Nothings

    The facilities

    Stayed in October 2024

  • Reviewed: 27 October 2024

    8.0
    Very pleasant stay
    • Leisure trip
    • Couple
    • Double Room with Partial Sea View
    • Stayed 6 nights

    Getting to our room involved quite a tortuous route involving 2 flights of stairs in addition to a lift. We dealt with this OK but some elderly guests might find it difficult, especially with luggage. It might be helpful if the Hotel advised that it was possible for evening meals to be taken in the Bar as an alternative to the Dining room.

    The Hotel is conveniently located. Our room was very comfortable. Breakfasts were excellent with plenty of variety.

    Stayed in October 2024

  • Reviewed: 27 October 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Triple Room (2 Adults + 1 Child)
    • Stayed 10 nights
    • Submitted via mobile

    just that read online about it having a games room but bit disappointing thought there would be more in there but only had a football table.

    liked the hotel and area.staff very helpful and always kept clean.

    Stayed in October 2024

  • Reviewed: 26 October 2024

    7.0
    Good
    • Business trip
    • Solo traveller
    • Double Room with Partial Sea View
    • Stayed 4 nights

    The room that I was given was not made up when I arrived and had to go back to reception to get it changed. Parking was an issue, with limited space and having to leave keys with reception. On two mornings I had to get other cars moved that were blocking me in. Guests in an adjacent room where playing music and making noise until 2am.

    Very convenient for where I needed to be and good breakfast.

    Stayed in October 2024

  • Reviewed: 26 October 2024

    8.0
    Very good
    • Leisure trip
    • People with friends
    • Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Room windows were dirty on the outside. No point having a sea view when you can't see out.

    Great accommodation. Breakfast was excellent, good choice of hotel and cold food. Nice pool and staff were pleasant and helpful. Would stay again and recommend.

    Stayed in October 2024

Showing 1 – 25

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