Havre Des Pas, Saint Helier Jersey, JE2 7PD, United Kingdom
#19 of 20 hotels in Saint Helier Jersey
Guests' ChoiceBased on 3117 hotel reviews
7.7Cleanliness
8.2
Comfort
8.2
Location
8.5
Facilities
7.8
Staff
8.8
Value for money
8.0
Free WiFi
8.7
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End of dialog contentReviewed: 9 November 2024
Stewart
United KingdomBreakfast hot buffet could have been warmer but selection was fantastic
Location to centre of town was great
Stayed in November 2024
Reviewed: 9 November 2024
Jennifer
United KingdomVery busy and had to wait/queue to get to breakfast tables
Location is great, staff friendly and helpful. Breakfast had a good selection.
Stayed in October 2024
Reviewed: 8 November 2024
Alain
United KingdomCleanliness, found a razor guard on our floor. The entrance into the rooms needs attention on the glass door which was scruffy through our stay. Staff didn’t put a liner in toilet bin and didn’t replenish loo roll so had to ask reception
Wide choice on breakfast. comfortable room. Pleasant staff.
Stayed in November 2024
Reviewed: 7 November 2024
Karen
United KingdomIt was dated and in need of redecoration in places
The staff were helpful Facilities good
Stayed in November 2024
Reviewed: 5 November 2024
Mark
United KingdomSet menu for evening meal was disappointing.
Breakfast very good. Room, clean and tidy
Stayed in November 2024
Reviewed: 5 November 2024
Matthew
United KingdomNothing
The bed was so comfy, breakfast was lovely and the staff really helpful
Stayed in November 2024
Reviewed: 4 November 2024
Louise
United KingdomThe staff could not do enough for us!!!
Stayed in November 2024
Reviewed: 4 November 2024
Rebecca
United KingdomThe view from our room wasn’t great - hotel flat roof view. Pool lighting could have been a bit more inviting. Pool towels weren’t available when we went for a swim.
Easy access to town centre with a bus stop directly outside.
Stayed in November 2024
Reviewed: 4 November 2024
Louise
United KingdomThe sink was in the bedroom not the bathroom A bit out of the town Hotel bar not open until 5pm
Friendly staff , room was clean , the bed was super comfortable . Parking The breakfast was superb, lots of choice
Stayed in November 2024
Reviewed: 3 November 2024
Colin
United KingdomN/A
Excellent choice and quality for Breakfast
Stayed in November 2024
Reviewed: 3 November 2024
Dave
United KingdomBreakfast
Location. Room.
Stayed in October 2024
Reviewed: 2 November 2024
Patrick
United KingdomThe hotel is very old, and so the rooms are very dated, but quite quaint. The strangest thing was having the hand basin on the opposite side of the room to the bathroom - so you have to cross the room to wash your hands, brush your teeth etc. The hot water took ages to come through the shower and the water pressure needed to be very low in order to have a hot shower.
The location was excellent, across the road from the beach and a fabulous pub and Thai cafe. The views from my balcony were absolutely fabulous. The breakfast was exceptional quality with so much choice on the buffet. For the price I would stay again.
Stayed in October 2024
Reviewed: 1 November 2024
Emily
United KingdomUpdate the rooms a bit for example in the bathroom. Also the noisy neighbours keeping us up or waking us up early.
The staff was very friendly and I really helpful. Nothing was to much trouble.
Stayed in November 2024
Reviewed: 1 November 2024
Patricia
United KingdomThe food was exceptional and the staff couldn’t do enough for you
Stayed in November 2024
Reviewed: 30 October 2024
Aileen
United KingdomNothing I can think of
Handy for going into centre of town, on the bus route , close to beach and restaurants.
Stayed in October 2024
Reviewed: 30 October 2024
Melanie
United KingdomThe rooms are a low 3 star. Cheap products that were a little wonky, handles falling off etc A double bed sheet used across 2 single beds, so didn’t fit properly, a bit annoying
Lovely hotel in a good location Staff all very nice and extremely helpful Excellent selection at breakfast
Stayed in October 2024
Reviewed: 29 October 2024
Susan
United StatesBreakfast area a bit crowded and hectic, but hotel was full. Too many staff simply clearing tables, with tendency to just add to crowded atmosphere and be annoying by snatching up dishes and cutlery when one had barely, if, finished with it. They were invariably polite but the impression was that hotel was short on tableware! They could have been better utilized in monitoring buffet supply (e.g. hashbrown bin empty for sometime. However when I pointed this out to staff member and it took some time for them to be ready, she actually picked me out of the crowded tables and delivered! )Nice selection of teas, but I would have appreciated had some decaf beverages also been available on tea tray in room. My triple bedded room was just above kitchen apparently and too noisy to have windows open much of the time.
Great and varied breakfast selection(tomato juice! Lemon! )Responsive staff; quick and efficient check-in, very clean and good room. Comfortable beds, and large tv in triple room.
Stayed in October 2024
Reviewed: 29 October 2024
Danny
United KingdomNothing to dislike
Sea front location, close to town , lovely breakfast served, and had evening meal at hotel which was superb.
Stayed in October 2024
Reviewed: 29 October 2024
Nigel
United KingdomShower in room not very powerful
Excellent location very close to the beach and an easy walk into town with all its bars and restaurants. Staff very friendly and helpful and they provide an excellent breakfast spread. Great swimming pool and sauna, rooms spacious 👍
Stayed in October 2024
Reviewed: 27 October 2024
Rhobarome
United KingdomNothings
The facilities
Stayed in October 2024
Reviewed: 27 October 2024
Robin
United KingdomGetting to our room involved quite a tortuous route involving 2 flights of stairs in addition to a lift. We dealt with this OK but some elderly guests might find it difficult, especially with luggage. It might be helpful if the Hotel advised that it was possible for evening meals to be taken in the Bar as an alternative to the Dining room.
The Hotel is conveniently located. Our room was very comfortable. Breakfasts were excellent with plenty of variety.
Stayed in October 2024
Reviewed: 27 October 2024
Pat
United Kingdomjust that read online about it having a games room but bit disappointing thought there would be more in there but only had a football table.
liked the hotel and area.staff very helpful and always kept clean.
Stayed in October 2024
Reviewed: 26 October 2024
Alan
United KingdomThe room that I was given was not made up when I arrived and had to go back to reception to get it changed. Parking was an issue, with limited space and having to leave keys with reception. On two mornings I had to get other cars moved that were blocking me in. Guests in an adjacent room where playing music and making noise until 2am.
Very convenient for where I needed to be and good breakfast.
Stayed in October 2024
Reviewed: 26 October 2024
Paul
United KingdomRoom windows were dirty on the outside. No point having a sea view when you can't see out.
Great accommodation. Breakfast was excellent, good choice of hotel and cold food. Nice pool and staff were pleasant and helpful. Would stay again and recommend.
Stayed in October 2024
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