Annandale Service Station, J16 A74/M74, Johnstone Bridge, Johnstonebridge, DG11 1HD, United Kingdom
#1 of 1 hotels in Johnstonebridge
Guests' ChoiceBased on 2359 hotel reviews
7.8Cleanliness
8.3
Comfort
8.3
Location
8.8
Facilities
7.7
Staff
9.0
Value for money
8.2
Free WiFi
7.8
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 21 September 2024
Heather
United KingdomLooked out onto the car park.
Location.
Stayed in September 2024
Reviewed: 21 September 2024
Richard
KenyaN/a
Stayed in September 2024
Reviewed: 19 September 2024
Allan
United KingdomOnly stayed 1 night, room was clean. Nice short walk around lake.
Stayed in September 2024
Reviewed: 18 September 2024
Jeff
United KingdomMight want to look at the floor in the bathroom. Very slippery when wet.
Room was very nice. Everything worked and was clean.
Stayed in September 2024
Reviewed: 17 September 2024
William
United Kingdomfood shut quite early
location
Stayed in September 2024
Reviewed: 16 September 2024
Michele
United KingdomDidnt realise it was a services and the hotel itself had no restaurant but services were ok.
Comfy bed and all I needed for a good nights sleep. Beautiful area around the venue.
Stayed in September 2024
Reviewed: 15 September 2024
Amanda
United Kingdom.
Perfect position. Lovely spot to divide long journey for my pets
Stayed in September 2024
Reviewed: 15 September 2024
Julya
United KingdomLocation great. Picked specifically as dog friendly. Will use again.
Stayed in September 2024
Reviewed: 14 September 2024
Janine
United KingdomNot enough milk and could do with hot chocolate and some biscuits
Travelled with our dog and the hotel is dog friendly, requested ground floor ,close to the entrance. connected to food hall ,so you don't have to go outside. Very convient
Stayed in September 2024
Reviewed: 13 September 2024
Janette
United KingdomNot a major issue but the TV did not have a good reception and it kept blinking on and off. It was a bit annoying as I wanted to watch a TV drama.
Great location and friendly staff, rooms are nice and spacious with a lovely balcony overlooking the lake. Perfect for a stop off on the way to Scotland with my two dogs. There is a lovely circular walk around the lake and an area where you can exercise your dogs. Facilities are very clean
Stayed in September 2024
Reviewed: 10 September 2024
Jayne
United KingdomThe noise from passing guests in the corridor and the room next door to me
Location was perfect as I was staying overnight to attend a family members funeral. I paid extra for the view of the Loch which was lovely. I wanted to purchase the breakfast offer voucher from reception this morning but there wasn’t anyone there. Don’t think they started until possibly 9am. I felt breakfast was expensive, for what I had
Stayed in September 2024
Reviewed: 10 September 2024
Glenn
United KingdomDogs bouncing about and barking in room above
Location and view superb
Stayed in September 2024
Reviewed: 10 September 2024
Lydia
United KingdomI stayed in an accessable room at it was the last one left available and I was disappointed to see that the "red cord" alarm cord by the bath was broken at the top. There is no way someone could call for help if they fell in its current state.
The staff were lovely as always and the hotel is very convenient to break our journey up to Scotland. I like the room size and the beds are always very comfortable. Bonus is the decent free wi-fi
Stayed in September 2024
Reviewed: 10 September 2024
Donna
United KingdomIt could probably do with a spruce up but was absolutely fine for breaking the back of a journey
Excellent location. Comfortable room
Stayed in August 2024
Reviewed: 9 September 2024
Adams
United KingdomNothing, it was great. Would have loved to have been able to use the fire exit door right outside our room for quicker access outside for the dog but that was a minor issue.
Family room was a really good size for 2 adults, 2 children and the dog. The fact that the hotel allowed dogs was the main reason we stayed here. There is a beautiful lake outside, lovely path to walk around and plenty of space for dogs . Really friendly and welcoming staff and also a good selection of food outlets on the doorstep.
Stayed in August 2024
Reviewed: 8 September 2024
Trudy
United KingdomNot alot.
Last minute booking. Great large family room.very clean .in a motorway services so little noisy. Great location with picnic areas and a pond with a bird sanctuary.
Stayed in September 2024
Reviewed: 8 September 2024
Gary
United KingdomN/A
Location
Stayed in August 2024
Reviewed: 7 September 2024
Bogle
United KingdomAs with many of this type of accommodation it does not have USB ports in the room.
Centrally located with facilities near at hand.
Stayed in September 2024
Reviewed: 4 September 2024
Dynan
United KingdomThe TV signal made it impossible to watch anything for longer than 5 mins.
Great place to stay - exceeded expectations!
Stayed in September 2024
Reviewed: 3 September 2024
Mac
United KingdomRoom with a balcony and a view of the lake was a bonus. Also liked the free wifi.
Stayed in September 2024
Reviewed: 3 September 2024
Lesley
United KingdomNo security latch on door. Being elderly I find the fire doors very heavy.
Convenient stopover. Good dog walk. Very comfortable
Stayed in September 2024
Reviewed: 1 September 2024
Aija
United KingdomHot water tap wasn’t working very well and the same with the shower. Was a bit chilly in the room. Payed a bit extra for the lake view but the trees were in front of it so had no view 😄 Tv wasn’t working well neither
The receptionist was lovely, very polite and helpful 11 out of 10 for her! Clean room, Comfy bed, quiet, had a good sleep. Convenient location.
Stayed in September 2024
Reviewed: 1 September 2024
Robert
United KingdomNot very close to a town
Good location with open air access to lake
Stayed in August 2024
Reviewed: 31 August 2024
Dorothy
United KingdomBreakfast
Didn't like having to go to Macdonald's for breakfast and couldn't use the advertised £10 for £7.50 because of cash.
Stayed in August 2024
Aylesbury, UK
Plan-de-la-Tour, France
Philipsburg, Sint Maarten
Winterthur, Switzerland
Houston, USA
Bethlehem, USA
Poolewe, UK
Portariá, Greece
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content