Spa was not functioning. Pool was freezing,jacuzzi no bubbles sauna broken and no steam in the steam room

Staff, location, food

Stayed in June 2024

Although advertised as disabled friendly, the corridors were very narrow & sometimes difficult to navigate.

Excellent interior designs. Only 10 mins from Bowness by car.

Stayed in June 2024

The only things missing was a parasol or awning for over the hot tub but we asked at reception and we were supplied with one promptly. I would suggest maybe a dustpan and brush for inside the pod and a heater outside for the colder months. But everything was pretty perfect honestly.

Loved the location and privacy of the pod, hot tub and log burner. Just stunning. The food was beautiful and the hotel and grounds were so nice. I would definitely return and highly reccommend a stay at the damson dene 🙂

Stayed in June 2024

Excellent relaxing location out of the crowds but a short trip to some great places. Great breakfast and super friendly with good dog-friendly access to most areas. Comfortable room.

Stayed in June 2024

The bathroom was a bit too small

The Hotel was well presented with good facilities safe clean & good staff.

Stayed in June 2024

Nothing

My grandson loved the model village. Peaceful outside space.

Stayed in June 2024

Main hotel was rather dated.

Loved the cabin and surroundings. Breakfast and evening meal were lovely.

Stayed in May 2024

The cabin would benefit from having some plastic wine/prosecco glasses 😊

The location was just a 10 min drive from Bowness, in beautiful countryside. The view of the garden from the restaurant, as we ate a delicious, well cooked breakfast, was a delight. We stayed in a cabin and had the pleasure of the hot tub in the early evening after a day of exploring.

Stayed in May 2024

Too warm in the dining room

Peaceful, well maintained. Plenty of parking. WiFi facilities. Staff ver helpful. Food great!

Stayed in May 2024

Nothing

12 mins drive from bowness so close to the centre

Stayed in June 2024

Bedroom was dusty and shower screen needing fixing

Lovely location beautiful grounds

Stayed in May 2024

The only thing I can comment on was the pool to be a bit warmer and the jacuzzi appeared dirty.

Food hot and good variety. Staff very friendly and happy to help. Our room was great and clean.

Stayed in May 2024

Table for suite case as it had to go on floor and firmer pillows on the bed we couldn't use the sauna and pool as we didn't like to leave to dog in the room 🙃

The breakfast was good we had room service which is what we prefer evening meal was good which we had both nights in the bar as we had the dog .

Stayed in May 2024

Regular cleaning of the rooms was not up to mark. The bathroom extractor fan was super noisy and all room doors slammed a lot. It was hard to make a quite entry exit without disturbing others or being disturbed by others. Some variety needed in the breakfast for those staying more than one night... adding some fruits and ensuring sufficient quantity of fresh bakes would be nice to make sure they dont run out halfway through the breakfast time. If you are a 4 star hotel hiring a chef, I am sure you can do better than boiled mushrooms and fried tomatoes on a buffet for 4 days in a row. Sadly, the sauna was not working and the changing rooms needed some serious upkeep. We had requested an early check in at mid-night, which we got a response to through Booking.com as "arranged free of charge", after we had called the property the afternoon before travelling and requested the accommodation from that night, which came at an added cost for checking in at mid-night... so we were charged for the same at check out 🙄 Can't say I was pleased at the communication delay from Booking.com or the hotel costing me a whole nights worth... but hey-ho.

Beautiful surroundings, big family rooms with great views, very helpful and polite staff members. We were travelling with an elderly parent and our child... n our initial room allocation was very far apart. It took some time to sort, but Martha and Joseph were super helpful even late in the evening to get us rooms closer together. The hotel corridors are like a maze with 2 or 3 buildings connected together, which was a bit intimidating at first, but we quite enjoyed the little walks to n from the room 😄 Nice little swimming pool area with jacuzzi and a steam room for a relaxed evening. Has a gym attached with brilliant views, though we didn't use it. The treatment room therapist, Sharon, was a lovely lovely lady. I will recommend the lava stone back massage, but some of the other treatments like pedicures were very basic. Plenty parking spaces on site with a lovely restaurant and bar.

Stayed in May 2024

I liked that it was out of the way and peaceful exactly what I needed.

Stayed in May 2024

Dogs allowed in Hotel, including in the Bar where meals were served at lunch-time. Totally unacceptable. I won't be returning because of the Dogs policy.

Room was spacious with a good view.

Stayed in May 2024

Slight musty smell in room

A little dated but beautiful room with a little window door that led to an outside area with a perfect view. Lovely hotel

Stayed in April 2024

Coming home

Position

Stayed in May 2024

N/a

Very friendly staff - polite and always happy and willing to help. Lovely location with fabulous views. Really tasty food - great breakfast. Fantastic log fire for the chillier nights!

Stayed in May 2024

Jacuzzi and sauna wasn't working.

Food was great

Stayed in May 2024

Easy to get to with car park., spacious room. Nice to be able to go for a swim and sit by the fire in the reception/lounge. Excellent breakfast.

Stayed in May 2024

Friendly staff, location, dog friendly

Stayed in April 2024

Room 5 was lovely but the bed frame was uncomfortable Really squeaky, woke me a few times through the night moving.

Reception area was really warm and cosy. Location was good staff excellent..

Stayed in April 2024

Nice grounds, room was clean and comfy, made use of the pool facilities and had our evening meal there. Even got a free upgrade. Absolute value for money, will be back again :)

Stayed in April 2024