Location not ideal

Buffet very good

Stayed in June 2024

There wasn't a fridge in the room as the weather was hot, you had nowhere to put drinks to chill. The Euros were on, and there was no TV to watch the games downstairs in the communal areas

The location was fantastic, rooms were clean, the grounds were beautiful. The staff were very friendly and helpful and it was only a mile from Sheringham, where you had shops, eateries and the beach. There was also a steam train there that you could travel to Holt and back

Stayed in June 2024

Room 7 very hot, maybe it's above the kitchen, and didn't have any real view yet was billed as a superior room. Not sure if bed linen pure cotton, wasn't nice and crisp.

Lovely gardens, good cooked breakfast.

Stayed in May 2024

Exorbitantly expensive - £170 per night, breakfast not included.

Breakfast and room. Good service.

Stayed in May 2024

Room was rather small for my husband as he uses a walker and is blind. What can I say about the lift ! Landing was different and felt rather like hitting a concrete floor.

The food served was great, although not a huge choice. But altogether a nice break, and we've already booked a break at the Links for July.

Stayed in May 2024

BREAKFAST NOT INCLUDED WOUL HAVE BEEN HAD I BOOKED DIRECT

Stayed in May 2024

Room was excellent, dinner was very good, breakfast was good although small portions.

Stayed in April 2024

Breakfast was not included, as had been expected. However, the family were accommodated, and mostly enjoyed their breakfast.

Surroundings, staff very friendly and helpful, room and bed comfortable and clean.

Stayed in April 2024

Decor in places looking tired Could have had a better stay deal if called the hotel and asked the deals weren’t readily discussed and I ended up paying a lot more as wasn’t aware of the Easter deal

Comfy rooms . Food very good

Stayed in March 2024

I didn't like the moldy orange juice. I didn't like how long the shower took to warm up.

I liked the food and I liked the bed and I liked the robes.

Stayed in February 2024

The quality of the food was extremely disappointing. I couldn't eat the pork on my first evening and had to opt for a dish I didn't really want. Breakfast - oeuf Benedict was presented on a dry tasteless muffin. Even the toast was underdone - normally difficult to spoil toast.

Couldn't fault it in any respect - except below

Stayed in January 2024

The wardrobe had a handle missing and both doors were difficult to open. It appeared to be a very cheap wardrobe!

The hotel was able to accommodate our request for non-feather pillows and duvet.

Stayed in October 2023

Perfect

Stayed in August 2023

One member of staff, the others excellent.

Have stayed on several occasions and nearly always very pleased with our stay.

Stayed in September 2023

Although a fan was provided the room was very hot at night due to the exceptionally hot weather but short of installing air conditioning not a lot the hotel can do about the weather! We have stayed here twice before but prices are now getting to the level of putting us off.

Staff were friendly and the service was both thoughtful and extremely good. Good location. Attractive grounds.

Stayed in September 2023

Some staff could have showed more urgency when guests were waiting for service

Didn’t have breakfast, chose to eat near seafront. Excellent location, quiet, rural yet close enough to Sheringham town centre. Lovely garden setting.

Stayed in August 2023

Room was very hot (2nd floor) and fan was on a timer, cutting out every 120 minutes, not so great at 2am, 4am etc

Location was amazing and food in the restaurant excellent

Stayed in July 2023

Room was tired. Sink part blocked. T.V. remote required new battery.

Great Garden with outside eating.

Stayed in July 2023

Evening meal was very expensive as was the wine. No very close to anything to travel for a cheaper meal when driving a van as not many places to park

Rooms were fantastic Very clean and tidy Overall very happy with stay

Stayed in June 2023

Found a sock in the room so obviously hadn't been cleaned properly.

Food was fantastic. Staff friendly and helpful. Great location. Very peaceful.

Stayed in June 2023

Despite all the big plusses mentioned above, the cost for one night's stay (NOT including breakfast for the two of us) was really rather steep for what this hotel provides. It was a weekend day which I know makes a difference - but next weekend I'll be staying in a business-standard hotel at Gatwick Airport as I need to catch an early morning flight, and the cost for that is 65% of what I paid for the room at the Dales. There should really also be an option to include breakfast in an overnight package. That said, we did enjoy our stay here. :-)

Our room was lovely and quite large, with a delightful view of the village of Upper Sheringham. The beds were very comfortable, and the staff very helpful and efficient. Breakfast was of excellent quality too. The hotel is handily located in a pretty village just a couple of kilometres off the main North Norfolk coast road, the A149 - easy to get into Sheringham, Cromer, etc.

Stayed in May 2023

Unfortunately this time there were a number of minor issues which individually would not call for adverse comment but this time, We were not offered help to our room (I was on elbow crutches), there was no Hotel info sheet in our room (meal times desk call number etc), at dinner waiters forgot bread rolls (butter on table) forgot to ask for any drinks order (had to ask for wine list), waiters had to ask which customer had ordered which meal and then served the man first. When we booked in we were asked if we would like our room serviced and/or the bed turned down, I thought this rather strange as we were visiting a 4 star establishment

We have stayed at the Dales on a number of occasions and have been very happy otherwise we would not return.

Stayed in May 2023

for the price charged we though breakfast should of been included it was nearly £15 per head too so £60 (just under )on top for 2 days we thought excessive nice hotel but I think this was too expensive .

lovely position and old world charm very good staff

Stayed in April 2023

a little pricey

really nice place, great location, friendly staff, cater for dogs too

Stayed in April 2023