Ferrymuir Retail Park, Queensferry, EH30 9QZ, United Kingdom
#3 of 9 hotels in Queensferry
Guests' ChoiceBased on 4334 hotel reviews
8.7Cleanliness
9.2
Comfort
9.2
Location
8.6
Facilities
9.0
Staff
9.3
Value for money
8.5
Free Wifi
8.1
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: May 23, 2024
Colin
United KingdomClean and stylish designs
Stayed in May 2024
Reviewed: May 22, 2024
Ayan
United KingdomComfortable bed, great staff, good food
Stayed in May 2024
Reviewed: May 21, 2024
Daniel
CanadaA little out of the way for us to get to with public transportation
Modern decor Smoking excellent high pressure shower********
Stayed in May 2024
Reviewed: May 21, 2024
Kaja333
United KingdomNot many toiletries were provided and there was no way to switch the fan in the bathroom off, which is a bit annoying at night, if someone prefers silence to sleep.
The room was very quiet and just the right size, with a spacious shower and air conditioning that provided the right temperature and also pleasant white noise. The restaurant was amazing with delicious food, big kudos to all the members of staff who were super attentive, polite and making the whole experience even better.
Stayed in May 2024
Reviewed: May 21, 2024
Kaisha
AustraliaVery comfortable stay. Clean, spacious and great facilities. Location is perfect for both seeing the port nearby and getting to the airport. We were only there one night but would definitely stay longer.
Stayed in May 2024
Reviewed: May 20, 2024
Vishwani
IndiaWIFI WAS PATCHY AND THE TV NEEDED TO BE PUT ON TO GET GOOD WIFI WHICH WAS WIERD...
THE ROOMS WERE NICE SPACIOUS, CLEAN AND WELL MAINTAINED .... HOUSEKEEPING SERVICES WERE EXCELLENT. FOOD WAS GREAT TOO....
Stayed in May 2024
Reviewed: May 20, 2024
Jenny
AustraliaThe room was very dark . The lighting was dim.
The restaurant was awesome.
Stayed in May 2024
Reviewed: May 20, 2024
Karen
United KingdomLack of choice on the main menu.Wine massively overpriced.
Room was very nice,bed comfy,shower great.Bedlinen lovely. I think there was a funny noise,quite early--either staff hoovering? or from the lift? Breakfast--didn't bother ,we thought overpriced for what we wanted.
Stayed in May 2024
Reviewed: May 20, 2024
Jeanne
United States of AmericaNo complaints. We found an automated outdoor launderette to do laundry a short drive from the property
Modern, moody vibe. Beautiful room, very romantic
Stayed in May 2024
Reviewed: May 19, 2024
Thomas
United KingdomNA
The hotel was beautiful and the room was amazing
Stayed in May 2024
Reviewed: May 19, 2024
Leslie
United KingdomNothing l am very happy
Superb in every way
Stayed in May 2024
Reviewed: May 19, 2024
Nicole
CanadaClean, beautiful and comfortable hotel.
Stayed in May 2024
Reviewed: May 18, 2024
Stuart
United KingdomHonestly, I don't have any ideas on how it could be improved.
This is an incredibly well maintained Airbnb type property with a dedicated parking space. The owner has gone to great lengths to make it a comfortable and luxurious stay. Most important - the bed was comfortable and we had a good nights sleep. Best of all, my partner left her earrings behind and the owner posted them to her.
Stayed in April 2024
Reviewed: May 18, 2024
Felice
United States of AmericaAdvertised a shuttle and didn’t have any availability except at one time too late to mark the flight
Restaurant was very upscale and delicious
Stayed in May 2024
Reviewed: May 17, 2024
Laura
United KingdomN/A
All the staff were lovely and very informative! Food in the Bar n Grill was delicious along with the brilliant cocktails. Our suite was perfect, very comfortable, everything you needed and the added touches were great!
Stayed in May 2024
Reviewed: May 16, 2024
Jon
United KingdomNothing!!
Calming environment! Clean and modern, quality bed linen and cosmetics, great ambiance. Will definitely be back
Stayed in May 2024
Reviewed: May 15, 2024
Nina
GermanyBreakfast
Room
Stayed in May 2024
Reviewed: May 15, 2024
Phillip
United KingdomWe didn't spend long enough at the hotel as we needed to leave for the airport early.
Room was beautiful, clean and professional. Staff very helpful and nothing was too much for them. The bed was very comfortable and the room was more than big enough for us. Excellent hotel
Stayed in May 2024
Reviewed: May 15, 2024
Tony
United KingdomThe bed mattress was not comfy
The posh layout of the room, lighting, warmth of the place, professionalism of the staff.
Stayed in May 2024
Reviewed: May 14, 2024
Kathy
United States of AmericaThis is not a hotel for use while sightseeing in Edinburgh. It is a long train ride or bus ride from Waverly Station. It was a perfect hotel for our last night before a long trip back to the U.S.
We chose to stay at the Dakota Hotel for it's close proximity to the airport and it's free shuttle to the airport. It is not close to anything else! It is an upscale stay with a wonderful restaurant and bar. It is very comfortable and very well appointed.
Stayed in May 2024
Reviewed: May 14, 2024
Mavis
United KingdomRoom was good but not enough storage. Bar maid didn't understand her beers and gave wrong advice resulting wasted pint. Expensive room.
Hotel decor was smart and modern but comfortable. Excellent evening meal. Excellent breakfast which was very relaxed. We had the best scrambled egg.
Stayed in May 2024
Reviewed: May 14, 2024
Bob
United KingdomNo EV charger
Staff were exceptionally polite and helpful.
Stayed in May 2024
Reviewed: May 13, 2024
Anne
United KingdomNothing
Everything
Stayed in May 2024
Reviewed: May 12, 2024
John
AustraliaPerhaps the Air conditioning as the day was rather warm but overall, superb.
This is simply a great setting especially if using the Edinburgh airport. Huge car park, easy access and classy rooms and facilities. It was very good value to boot.
Stayed in May 2024
Makassar, Indonesia
Guéméné-Penfao, France
Dobbiaco, Italy
Bramberg am Wildkogel, Austria
Dubrovnik, Croatia
Kościelisko, Poland
Kuala Belait, Brunei Darussalam
Massandra, Crimea
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content