Beach Road, Saint Osyth, CO16 8SG, United Kingdom
#31 of 36 hotels in Saint Osyth
Guests' ChoiceBased on 40 apartment reviews
6.5Cleanliness
7.0
Comfort
7.1
Location
8.0
Facilities
7.2
Staff
7.4
Value for money
7.0
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta, Iceland, Australia, Greece, Brazil and North Carolina. For properties in these regions, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog content
Showing 1 – 25
Reviewed: 17 September 2024
Chelaea
United KingdomLonger walk to clubhouse
Lovely holiday, easy check in van clean and welcoming, great facilities.
Stayed in September 2024
Reviewed: 26 August 2024
Tinley
United KingdomLots of things were broken. The Internet wasn’t working. There was not chairs on the decking and there was only 2 cups, plates and bowls.
I like that it was spacious and it had a decking and Ramp.
Stayed in August 2024
Reviewed: 17 August 2024
Gitana
United Kingdomwe had a hard time finding the caravan, this caravan needs sparcklin cleaning because it's really dirty! everything would be fine, but the apartment needs cleaning, I don't want to show photos, but when she comes, the toilets, kitchen, carpet, garbage, dust have not been cleaned for about 2 months !
near the sea is a good place
Stayed in August 2024
Reviewed: 5 August 2024
Estelle
United KingdomBusy area, quite noisy, kept my son awake, cars going too fast outside, nothing the owner can do about that I know, pleased we had the ramp that we could lock so the children couldn’t get near the road. Need to replace a few things like the air freshener in the bathroom. I think it said there would be protectors on the mattresses but there wasn’t, so you might want to check this.
Clean and equipped with the basics you need for a short stay, even found a pair of scissors in the cupboard. 3 bedrooms which meant the grandchildren, my son and I could have our own rooms, I took our own bedding but understand you can hire it. Parking right outside the front. Ordered pizza in for dinner Saturday night and that was a great service, quick delivery to the door which saved having to try and find something.
Stayed in August 2024
Reviewed: 1 August 2024
Linda
United KingdomNeeded a very good clean up. Crumbs left in the cooker grime around all the floor edges
Location and camp site very good just a few minutes walk to the beach
Stayed in July 2024
Reviewed: 15 April 2024
Kristy
United KingdomThere was nothing I didn’t like, i think the people who were there before us had a different definition of “clean up after yourself” but that isn’t a fault on the property!
Spacious, welcoming & like a home from home!
Stayed in April 2024
Reviewed: 1 April 2024
Christine
United KingdomKitchen was left dirty, unable to use the oven as it was left dirty. wasn’t very clean overall, Bed uncomfortable, headboard and sofa smelt musty and of dogs.
The shower was good,
Stayed in March 2024
Reviewed: 2 February 2024
Ian
United KingdomAlthough stated as non smoking, the first thing that hits you when you open the door is the very strong smell of stale cigarette smoke! Not too much of a problem for an ex smoker like me, but could be a problem for others. Not a fault of the owner but the site is undergoing some serious redevelopment, and as such, is like a building site! Staff very unfriendly, there is a barrier to gain access to the site after 6pm, got back at 6am and after no reply from warden, had to sit outside until 6.50 am until someone left the site so I could gain access! Asked reception for a code for the barrier and was told no, you have to press the call button to get in!! Again, not the fault of the owner, just thought it was worth mentioning.
Easy check in, code for key sent to you. Very comfortable caravan, with everything you need. Excellent communication from owner. Gas ran out after night shift, messaged owner at 05.30, not expecting a reply for a couple of hours, within 15 minutes got a reply, kept me informed of delivery, gas delivered at 11.00. Would recommend and would book again when working in the area.
Stayed in January 2024
Reviewed: 12 January 2024
Neil
United KingdomVery comfy
Stayed in January 2024
Reviewed: 2 November 2024
Pantellis
United KingdomExcellent stay
Stayed in November 2024
Reviewed: 17 October 2024
Jigynesh
United KingdomThe broken WiFi or lack off..
The parking and the unexpected bed linen....
Stayed in October 2024
Reviewed: 9 October 2024
Tim
United Kingdomcode for lock box was not emailed to us but luckily used these hosts before and previous code worked
the van was very spacious clean and the ramp balcony was a nice touch
Stayed in October 2024
Reviewed: 25 September 2024
Jennifer
United KingdomFirstly I have never made any complaints on booking.com but I feel this time I have to.I was very unhappy how dirty the caravan was I was not happy I had to clean things before could use them there was dirty oven tray put back in the cupboard. Curtains were hanging off the rails the furniture I wouldn't have let my cat sit on it .It was so dirty. Table hadn't been wiped and we were expected to eat our dinner there. Times are very hard at the moment and I had to save for this little three days away if I'd of had the money I would have moved £120 might not seem alot I've stayed in spotless caravans for £49 for 4 nights if I was you I'd take CW27 st Oysths of booking .com for good. Personally I think I should be compensated for this it wasn't a good start to our holiday. look forward to your reply concerning this matter. Kind Regards Mrs Jennifer Cibben
shower
Stayed in September 2024
Reviewed: 1 September 2024
Jade
United KingdomEVERYTHING. The park and staff were great, so helpful and fun! The caravan was horrendous. I have never seen anything so filthy and neglected. There was wee all over the toilet seat the bedding (it was on even though I messaged the host to say we would bring our own bedding) was covered in dogs hairs. The whole place smelt of wet dog, there was an old sock by the radiator for good measure. The carpets and sofas were so dirty that they stank. I wish I could bottle the smell to show people how bad it was. The place was falling apart which I wouldn't of cared about if the pictures in the booking app weren't so misleading! My skin started itching as soon as I got in there, I took pictures and left I wouldn't even let my 3 year old sit on the sofa there was no way we were sleeping there! DISGUSTING and misleading. I messaged the host straight away to say we had seen how dirty it was and were leaving it was not sanitary for my 3 year old. I of course was refused a refund. PLEASE avoid this property I would be worried what you might catch if you stayed there.
NOTHING.
Stayed in September 2024
Reviewed: 12 August 2024
Sammie
United KingdomUnclean, unsafe. Host Paul is unprofessional and rude. Filthy caravan, not been cleaned, mould in the freezer, floors filthy, previous guests pooh still in toilets, shower filthy, large amounts of broken glass. I go here regularly, usually boom with vrbo, first time booking with booking.com, can’t see myself doing it again!
The area
Stayed in August 2024
Reviewed: 2 June 2024
Pantellis
United KingdomThe weather has ha
Everything it didn't smell this time all good
Stayed in June 2024
Reviewed: 27 May 2024
Ganta
United KingdomNo hot water and heaters as Boiler dint work. Its not at all clean. Broken glassware. No proper response when asked for help
Stayed in May 2024
Reviewed: 8 May 2024
Pantellis
United KingdomThe smell was disgusting I could not sit in there without a air fresher
It was dirty and it smell of wee on the sofa
Stayed in May 2024
Reviewed: 8 April 2024
Candice
South AfricaSee above
It was horrendous from contacting owner in locating the unit, to the owner being absolutely rude. To the stench of smoke in every crevice of the unit and the used unclean bedding and left over food in the bedroom. All park facilities were not for use as it required additional passes which per add were included but in reality not available. And the owner had the audacity to leave note in unit saying we had to clean it or face a charge !!
Stayed in April 2024
Reviewed: 14 March 2024
Stephen
United KingdomHad everything for me that was advertised
Stayed in March 2024
Reviewed: 4 March 2024
Daniel
United KingdomNo gas, no heating, broken boiler. Was freezing the whole night.
Nothing
Stayed in March 2024
Reviewed: 7 January 2024
Sam
United KingdomThe single mattresses where upside down only when I kissed my children after they were asleep I realised they were uncomfortable and had to wake them to correct them
Spacious and clean
Stayed in January 2024
Reviewed: 22 December 2023
Aaron
United KingdomNothing
Everything
Stayed in December 2023
Reviewed: 16 December 2023
Aaron
United KingdomThere wasn't anything I didn't like
I loved everything about it
Stayed in December 2023
Showing 1 – 25
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content