1 Great Cumberland Place, Westminster Borough, London, W1H 7DL, United Kingdom
#402 of 1,015 hotels in London
Guests' ChoiceBased on 2522 hotel reviews
8.1Cleanliness
8.4
Comfort
8.4
Location
9.5
Facilities
8.2
Staff
8.4
Value for money
7.5
Free Wifi
8.6
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 26, 2024
Heather
United KingdomThe room was tiny , wardrobe space was tiny could only hang one suitcarrier , value for money it wasn’t! When it was hard rock it had a good vibe but now Cumberland it didnt Also nobody checks you in for breakfast or checks out so although we paid I don’t know how many people had , one coffee machine out of 4 working long queues !
Location is the best , and the checkin lady was helpful although room not ready
Stayed in May 2024
Reviewed: May 26, 2024
John
IrelandComfort
Stayed in May 2024
Reviewed: May 25, 2024
Jill
FranceExcellent hotel in a fabulous location. Room was large, modern and very comfortable. Breakfast was great, lots of choices.
Stayed in May 2024
Reviewed: May 25, 2024
Karen
United KingdomThe trend for a cashless society .
Not used
Stayed in May 2024
Reviewed: May 25, 2024
Clare
United KingdomCentral location
Stayed in May 2024
Reviewed: May 24, 2024
Janet
United KingdomThe service in the restaurant and bar was very very slow
Good location nice restaurant lovely food,
Stayed in May 2024
Reviewed: May 24, 2024
Faisal
Saudi ArabiaSize is too small
Location Renovated lately
Stayed in May 2024
Reviewed: May 24, 2024
Sally
United KingdomDrinks at the bar were extortionate priced. £17.50 for a large white wine. The hotel was so large it felt impersonal, especially as a solo traveller. I almost felt lost with so many bars, stage areas, sports bar, cafe it almost felt like a Vegas hotel and entertainment venue.
Staff were exceptional. Beds were very comfortable and curtains were black out which was appreciated.
Stayed in May 2024
Reviewed: May 24, 2024
Hadda
United Arab EmiratesThe early check out and late check in
Location, atmosphere
Stayed in May 2024
Reviewed: May 24, 2024
Super_saud
Saudi ArabiaStaff is red flag I don't know why they never smile they barley talking And the hotel is So crowded
Superior location ..it has nice lobby you will enjoy there
Stayed in May 2024
Reviewed: May 23, 2024
Stanisław
PolandA little too crowded....., but generally everything was OK.
Friendly & helping staff, cleanliness of rooms and all property, room comfort, king size beds, perfect location in the city center,, nice bars & restaurants with live music, nice, rich English buffet breakfasts.
Stayed in May 2024
Reviewed: May 23, 2024
Graham
AustriaExcellent hotel and very helpful staff...thank you Michael for the excellent check in!!!
Stayed in May 2024
Reviewed: May 23, 2024
Barbara
United KingdomIt was very central for what we wanted.
Stayed in May 2024
Reviewed: May 22, 2024
Sara
Omanvery disturbing and noisy especially at night .
near to the oxford st
Stayed in May 2024
Reviewed: May 21, 2024
Ian
United KingdomNothing
Location
Stayed in March 2024
Reviewed: May 20, 2024
Christopher
United KingdomThe bedroom was a little on the bland side but it was very comfortable and had everything that I required. A little bit more colour would be nice but that is just a personal preference. Overall very good.
Very well situated hotel, close to underground railway 🚂. Perfect for shopping and sightseeing.
Stayed in May 2024
Reviewed: May 20, 2024
Sarah
United KingdomShower in bathroom is poor. Needs a refurb.
breakfast - superb!
Stayed in May 2024
Reviewed: May 20, 2024
Andreas
CyprusThe rooms are small
Location
Stayed in May 2024
Reviewed: May 19, 2024
Busanad
KuwaitThe gym is small..., And swimming pool is missing
Easy checking in and out
Stayed in May 2024
Reviewed: May 18, 2024
Susan
IrelandNothing at all
Excellent stay
Stayed in April 2024
Reviewed: May 18, 2024
Murad
Turkeybed was not comfortable
the hotel location is good
Stayed in May 2024
Reviewed: May 18, 2024
Nil
TurkeySmall rooms
Perfect location, great breakfast
Stayed in May 2024
Reviewed: May 17, 2024
Chris
United KingdomIt is very much at the premium price end, so a couple of things are of note: shower door arrangement made it all too easy to get water everywhere, and the breakfast wasn't that inspiring for this price point (plenty of choice, it was just a bit bland and grey tasting). Nothing that would put me off staying again but as I say, this is an expensive hotel so I would expect everything to reflect that.
Stylish hotel in a great location, a few yards from Marble Arch tube station and just next to Oxford Street. Room and bed very good and an extensive bar area serving till late. All in all a great stay and a great base for Central London.
Stayed in May 2024
Reviewed: May 17, 2024
Ólafur
IcelandGood location, good breakfast, nice staff. Excellent service by the concierge lady (dark haired).
Stayed in May 2024
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