1 Great Cumberland Place, Westminster Borough, London, W1H 7DL, United Kingdom
#403 of 1,017 hotels in London
Guests' ChoiceBased on 2498 hotel reviews
8.1Cleanliness
8.4
Comfort
8.4
Location
9.5
Facilities
8.2
Staff
8.4
Value for money
7.5
Free Wifi
8.6
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 23, 2024
Stanisław
PolandA little too crowded....., but generally everything was OK.
Friendly & helping staff, cleanliness of rooms and all property, room comfort, king size beds, perfect location in the city center,, nice bars & restaurants with live music, nice, rich English buffet breakfasts.
Stayed in May 2024
Reviewed: May 23, 2024
Graham
AustriaExcellent hotel and very helpful staff...thank you Michael for the excellent check in!!!
Stayed in May 2024
Reviewed: May 23, 2024
Barbara
United KingdomIt was very central for what we wanted.
Stayed in May 2024
Reviewed: May 22, 2024
Sara
Omanvery disturbing and noisy especially at night .
near to the oxford st
Stayed in May 2024
Reviewed: May 21, 2024
Ian
United KingdomNothing
Location
Stayed in March 2024
Reviewed: May 20, 2024
Christopher
United KingdomThe bedroom was a little on the bland side but it was very comfortable and had everything that I required. A little bit more colour would be nice but that is just a personal preference. Overall very good.
Very well situated hotel, close to underground railway 🚂. Perfect for shopping and sightseeing.
Stayed in May 2024
Reviewed: May 20, 2024
Sarah
United KingdomShower in bathroom is poor. Needs a refurb.
breakfast - superb!
Stayed in May 2024
Reviewed: May 20, 2024
Andreas
CyprusThe rooms are small
Location
Stayed in May 2024
Reviewed: May 19, 2024
Busanad
KuwaitThe gym is small..., And swimming pool is missing
Easy checking in and out
Stayed in May 2024
Reviewed: May 18, 2024
Susan
IrelandNothing at all
Excellent stay
Stayed in April 2024
Reviewed: May 18, 2024
Murad
Turkeybed was not comfortable
the hotel location is good
Stayed in May 2024
Reviewed: May 18, 2024
Nil
TurkeySmall rooms
Perfect location, great breakfast
Stayed in May 2024
Reviewed: May 17, 2024
Chris
United KingdomIt is very much at the premium price end, so a couple of things are of note: shower door arrangement made it all too easy to get water everywhere, and the breakfast wasn't that inspiring for this price point (plenty of choice, it was just a bit bland and grey tasting). Nothing that would put me off staying again but as I say, this is an expensive hotel so I would expect everything to reflect that.
Stylish hotel in a great location, a few yards from Marble Arch tube station and just next to Oxford Street. Room and bed very good and an extensive bar area serving till late. All in all a great stay and a great base for Central London.
Stayed in May 2024
Reviewed: May 17, 2024
Ólafur
IcelandGood location, good breakfast, nice staff. Excellent service by the concierge lady (dark haired).
Stayed in May 2024
Reviewed: May 17, 2024
Cavman
United KingdomThe dining room for breakfast was very dull. It felt like I was sitting in a room to sit my school exams!
Convenient at Marble Arch. Friendly staff.
Stayed in May 2024
Reviewed: May 17, 2024
Susan
United States of AmericaFire alarm during the first night and we were not told when it was safe to return to our rooms
Concierge, nightly entertainment
Stayed in April 2024
Reviewed: May 16, 2024
Jacquelyn
United States of AmericaRoom size was absolutely too small
Location and amenities
Stayed in May 2024
Reviewed: May 16, 2024
Debra
United States of AmericaGreat Location, close to everything. Very clean. Staff extremely friendly and helpful. Everything you could possibly want for breakfast.
Stayed in May 2024
Reviewed: May 15, 2024
Maria
RomaniaThe room was a little small for the three of us (third person had a bed at the foot of the king bed) and there could have been more variety at the breakfast buffet. Other than that we enjoyed our stay.
The room had a nespresso machine, an iron and we enjoyed that it was really quiet at night. For every day you chose not to get your room cleaned you received a 10 pound voucher.
Stayed in May 2024
Reviewed: May 14, 2024
Hannah
United KingdomRoom quite small for the money
Staff were excellent. Nice touches with the extras in the room. Liked that I could open the window for some air
Stayed in May 2024
Reviewed: May 14, 2024
Nicola
AustraliaOne staff member at breakfast was very keen for us to give him a good review, he gave us a business card and asked us to review him, even though he only spoke to us briefly.
The location was excellent. The theme and branding of the hotel was lovely. Chocolates in the room and free chilled water was a beautiful touch. Beds were comfy and clean. So much choice in the buffet breakfast.
Stayed in May 2024
Reviewed: May 14, 2024
Tracey
Isle of ManGreat location
Stayed in March 2024
Reviewed: May 14, 2024
Georgios
CyprusIt is too crowdy, small rooms and no toiletries.
Locations is fantastic and in general is clean.
Stayed in May 2024
Reviewed: May 14, 2024
Jenny
United Kingdomexcellent location, accesible to shops and sighseeing
Stayed in April 2024
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