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  5. Reviews of Crowne Plaza Manchester Airport, an IHG Hotel

Reviews of Crowne Plaza Manchester Airport, an IHG Hotel This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Ringway Road, Wythenshawe, Hale, M90 3NS, United Kingdom

#4 of 12 hotels in Hale

Guests' Choice

Review Score

Based on 846 hotel reviews

8.3

Score breakdown

  • Cleanliness

    8.8

  • Comfort

    8.8

  • Location

    9.1

  • Facilities

    8.5

  • Staff

    9.1

  • Value for money

    8.1

  • Free Wifi

    8.6

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: June 14, 2024

    7.0
    Overall good but the restaurant could do with a bit of improvement
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 1 night

    The restaurant was really cold and understaffed. We waited ages to be served, even went to the bar to fetch our own wine. The food was delicious when it came. Had the cheek to put a large service charge on the bill.

    All fine with check in and room. Comfy bed and nice welcome. The bar staff were brilliant!

    Stayed in June 2024

  • Reviewed: June 14, 2024

    7.0
    Great hotel, convenient location.
    • Leisure trip
    • Family with young children
    • Standard King Room - Disability Access
    • Stayed 1 night
    • Submitted from a mobile device

    Cashless hotel did not work so well for me as had to use card and received international fee for doing so as not UK based.

    Everything is newly renovated and clean. Near the airport. Breakfast was good too

    Stayed in June 2024

  • Reviewed: June 12, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Standard Room
    • Stayed 1 night
    • Submitted from a mobile device

    The staff were very helpful in resolving my booking issue.

    Stayed in June 2024

  • Reviewed: June 11, 2024

    8.0
    Perfect location for airport , nice food and great staff.
    • Leisure trip
    • Family with young children
    • Standard Double Room with Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    Very comfortable and nice atmosphere near airport.

    Stayed in June 2024

  • Reviewed: June 11, 2024

    9.0
    Did what it said on the tin.
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 1 night

    Nothing

    Nice bedding. Breakfast fine.

    Stayed in June 2024

  • Reviewed: June 11, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • 1 King Standard
    • Stayed 1 night
    • Submitted from a mobile device

    Trying to find on foot from the airport

    Price

    Stayed in June 2024

  • Reviewed: June 11, 2024

    8.0
    Good location for Manchester airport overnight stay
    • Leisure trip
    • Solo traveler
    • 1 King Standard
    • Stayed 1 night

    Given the layout, my room was very far from the elevator and this can be a let down especially when traveling with luggage.

    The room was small but well-appointed and was ideal for my requirement of staying by the airport. The property is well looked after and the decor is pleasing as well. The airport transfer was seamless and efficient as well.

    Stayed in June 2024

  • Reviewed: June 10, 2024

    7.0
    Great location, staff friendly - perfect for one night.
    • Leisure trip
    • Couple
    • 1 King Standard
    • Stayed 1 night
    • Submitted from a mobile device

    No soap in shower (container empty). Sound proofing for flight path could have been better as we were awoken by airplane noise. No pillow case protectors. Still waiting for an email receipt I asked for at check out.

    Staff friendly, great location in terms of proximity to Manchester Airport, decent price. Good choice of complimentary teas, chocolates, water, coffee etc. check in / out was easy. Bed comfortable.

    Stayed in June 2024

  • Reviewed: June 10, 2024

    8.0
    A bit disappointing for the price. Food very average and expensive
    • Leisure trip
    • Couple
    • Standard King Room - Disability Access
    • Stayed 1 night
    • Submitted from a mobile device

    Being charged for pick up and drop off. Not keen on new decor in corridors and the carpet design was awful. Looked as though someone had thrown up! Painting of wall etc were amateurish So at the nightly rate the decor should be better

    Location good for terminal one. Staff helpful. Need more staff on desk at busy times Adequate for an early start.

    Stayed in May 2024

  • Reviewed: June 9, 2024

    9.0
    Convenient, quality airport choice
    • Leisure trip
    • Solo traveler
    • 1 King Standard
    • Stayed 1 night

    Comfortable, quality hotel. Walkable location to the terminals. Would try to stay here again

    Stayed in May 2024

  • Reviewed: June 9, 2024

    8.0
    One night stay May 24
    • Leisure trip
    • Couple
    • Premium Room
    • Stayed 1 night
    • Submitted from a mobile device

    Service was a little slow in the restaurant.

    Hotel was very clean, staff helpful, and the bed and pillows were really comfortable. Exec lounge was a nice place to spend an hour or so before dinner.

    Stayed in May 2024

  • Reviewed: June 9, 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Standard Room
    • Stayed 1 night
    • Submitted from a mobile device

    Our room was as far away from the lift as it was possible to be and the room layout was odd, with the TV on the side wall adjacent to the bed. Also, check-in was slow.

    Convenience, helpful staff and clean room.

    Stayed in June 2024

  • Reviewed: June 8, 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • 1 King Standard
    • Stayed 1 night
    • Submitted from a mobile device

    Difficult to walk from hotel to terminal and had to use a transfer service.

    Well equipped and presented.

    Stayed in June 2024

  • Reviewed: June 8, 2024

    8.0
    Comfortable pleasant stay. Thanks to the staff who made us welcome.
    • Leisure trip
    • Travelers with friends
    • Standard Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Quite hard to find from the airport due to lack of signage. As it’s not very high it was hidden behind another hotel and some trees. We arrived quite late at night and ended up walking around outside as we didn’t know we should stay in the terminal building and walk through the overhead tunnels

    Convenient for airport. Friendly staff. Good breakfast. Comfortable beds. Good shower.

    Stayed in June 2024

  • Reviewed: June 8, 2024

    9.0
    Great overnight stay before early morning flight
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Better signage for ground floor toilets.

    Easy access; friendly and efficient receptionist; clean and comfortable room; good menu choice, well cooked, presented and served food. Copious breakfast buffet. 150 from airport runway but no discernible noise. Easy check out.

    Stayed in June 2024

  • Reviewed: June 8, 2024

    7.0
    Perfect location for early flights but they know how to charge
    • Business trip
    • Solo traveler
    • 1 King Standard
    • Stayed 1 night
    • Submitted from a mobile device

    Food and drink were very pricey

    Staff were nice, spotless bedroom.

    Stayed in June 2024

  • Reviewed: June 8, 2024

    8.0
    Clean Staff very nice
    • Leisure trip
    • Solo traveler
    • 1 King Standard
    • Stayed 1 night
    • Submitted from a mobile device

    Did not have any dislikes

    Was very handy for Airport

    Stayed in May 2024

  • Reviewed: June 6, 2024

    9.0
    Very comfortable, nice room and quiet
    • Leisure trip
    • Solo traveler
    • 1 King Standard
    • Stayed 1 night
    • Submitted from a mobile device

    View from room overlooked the car park and was enclosed

    Close to the airport, easily accessible

    Stayed in June 2024

  • Reviewed: June 6, 2024

    8.0
    Relatively conveneiant, comfy bed, clean, a little dated, long walk to the room, nice people
    • Leisure trip
    • Solo traveler
    • 1 King Standard
    • Stayed 1 night

    the internet, but they gave me a new room,and confusion over the hotel. i thought i had booked the Holiday Inn (same company), apparently happens a lot there.

    restaurant and bar(good crowd)

    Stayed in June 2024

  • Reviewed: June 5, 2024

    7.0
    Clean, comfy and very helpful staff
    • Leisure trip
    • Couple
    • 1 King Standard
    • Stayed 1 night

    Rooms were small (but to be expected with an airport hotel).

    The location is great, staff were super friendly and helpful, not that we needed anything during our stay.

    Stayed in June 2024

  • Reviewed: June 5, 2024

    7.0
    Good choice ahead of early departure
    • Leisure trip
    • Couple
    • 1 King Standard
    • Stayed 1 night

    Pillows The main issue was water pressure and temperature impossible to wash hair - it would have taken 20 mins to rinse. As long as you are aware and can cope with a quick wash in morning then it will be fine

    Great choice for a stay before early morning flight. Shuttle bus service (fee) operates to airport terminals. We arrived from train station, signage not fantastic but after directions from a helpful taxi driver we found the hotel Bedroom was as expected, small but functional, tea/coffee and water all provided. Bed was reasonably comfortable but pillows weren’t Bathroom was compact but did include a bath.

    Stayed in June 2024

  • Reviewed: June 4, 2024

    8.0
    Staff excellent, breakfast excellent and room on the whole good.
    • Leisure trip
    • Couple
    • 1 King Standard
    • Stayed 1 night
    • Submitted from a mobile device

    Tv in bedroom was far too big and low so whilst in bed, difficult to watch t.

    Access and hotel

    Stayed in June 2024

  • Reviewed: June 4, 2024

    8.0
    Really lovely stay pre our trip to Lisbon
    • Leisure trip
    • Family with young children
    • 1 King Standard
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    Proximity to airport

    Stayed in June 2024

  • Reviewed: June 4, 2024

    9.0
    Great place to catch early flight,
    • Leisure trip
    • Couple
    • 1 King Standard
    • Stayed 1 night

    clean and comfy room.

    Stayed in June 2024

Showing 1 - 25

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