The billing system could be clearer.

The hotel boasts comfortable Art Deco rooms situated in a prime location, rendering it an outstanding choice for travellers. Guests can expect well-appointed accommodations that provide a cosy retreat, ideal for unwinding after a day of exploration. Furthermore, its convenient proximity to local attractions and amenities enhances the overall experience. In summary, this hotel offers excellent value for money, catering to both business and leisure travellers alike. With its blend of comfort, convenience, and affordability, it remains a top recommendation for anyone seeking a delightful stay in the area.

Stayed in March 2024

Nothing really.

Did not have breakfast.

Stayed in March 2024

Ordered food from the bar. 3 steak sandwiches. Very poor quality, cold, bread not toasted. Not worth £14.50. Sent it back but were still charged for the food. Offered some complimentary drinks but it was 8pm and we had to go somewhere else to eat and we were going home early next morning so didn’t get to use them.

Close to airport, good retail park across the road with cinema, bowling etc. close enough to get into anfield and the city centre

Stayed in April 2024

Evening food options limited and expensive for what was offered.

The decor of the hotel was fab, the beds were comfy and the breakfast plentiful. Really friendly polite staff. Easy access to city centre by bus outside hotel. Perfect for a weekend break with children, being out of the centre we didn't have the party people coming in at all hours (I'm just jealous!!) making noise.

Stayed in April 2024

A pair of socks from previous guests found in one of the drawers in the room.

David Lloyd’s access

Stayed in March 2024

Air-conditioning could have been simpler and more responsive

Stayed in March 2024

Some tweaks needed by maintenance team in the bedroom but nothing major.

Staff were excellent throughout the hotel. For many it is their first job in hospitality and they are learning quickly. Located on easy bus route into Liverpool city centre. Refurbishment is lovely - very sympathetic to the original art deco style.

Stayed in March 2024

They have one electric car charge point. I needed to use it for onward journey. A none resident was plugged in for several hours. The hotel reception know who it is- a repeat offender. As this is private land why don’t they do something to protect their guests over none residents

Beautiful styling good sized room, plush

Stayed in March 2024

Outside noise I guess it's difficult but more noise insulation would help

I always like staying at this Hotel. It's clean with lovely decor and very helpful staff. It's main plus point is that it's convenient for the Airport

Stayed in March 2024

I am being picky here but some areas of the car park were rather dark.

The hotel was great as a stop over before going to the airport very early the next day. The room was clean and had everything you would expect. There was ample parking and check out was quick and easy.

Stayed in February 2024

Air-con broken couldn't adjust. Towel had hole in Bathroom could do with modernisation

Really friendly reception staff. Free parking, a choice of pillows. Room was spacious. Bath robes provided. Able yo use John Lloyd facilities next door free of charge added bonus.

Stayed in March 2024

Issue with breakfast my boiled eggs came without the toast, when I asked someone to chase the toast as my eggs were going cold and hard I was told there is a roaster over there

Very comfy beds

Stayed in March 2024

Nothing

Comfy

Stayed in March 2024

Great location near cinema and shops .very nice room and breakfast

Stayed in February 2024

Lovely rooms and wonderful decor in the hotel

Stayed in March 2024

Bathtub rod was rusted and dangerous. Basic stuff such as toothpaste and mobile charger not available. Room phone was not working properly. Breakfast staff were not consistent with all guest.

Room was comfortable and parking was easy. Check in was fast

Stayed in March 2024

We had a slight problem with a beeping sound (we were next to an exit) The staff offered to make another room ready for us, but since it was late and our son had fallen asleep, we chose not to move at that point. It was our dicission to stay. We got to move the next day. Our son had a birthday that we mentioned to the staff (to make a conversation) and when we got to our room, there were balloons and candy for the boy. That was a nice surprise :)

Stayed in March 2024

All good

Art deco. History. Decor

Stayed in March 2024

Heating difficult to control too hot in room

Location, great breakfast

Stayed in February 2024

Location and facilities

Stayed in March 2024

Noisy heating/AC unit

Location, fabulous comfy beds,

Stayed in March 2024

The room was cold when we first arrived. There was no non slip rubber bath mat.

Beautiful building, sympathetic to the art deco origins. Fantastic staff, very helpful and dog friendly.

Stayed in March 2024

Problem with flush in the toilete

Room, food, service, stuff,

Stayed in March 2024

Might be useful to put some instructions on how to use the heating

Friendly staff, very comfortable bed

Stayed in March 2024

Room was clean, but coudl have done with a deep clean. Walls quite thin, a family hotel so a bit of noise

Staff were very good and friendly. Room was a good size and had all we needed. Pool next door is very good. ALso the location was really easy to find and had good amenities

Stayed in March 2024