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  5. Reviews of Crowne Plaza Liverpool - John Lennon Airport, an IHG Hotel

Reviews of Crowne Plaza Liverpool - John Lennon Airport, an IHG Hotel 4 stars

Speke Aerodrome, Liverpool, L24 8QD, United Kingdom

#47 of 107 hotels in Liverpool

Guests' Choice

Review score

Based on 1147 hotel reviews

8.2

Score breakdown

  • Cleanliness

    8.7

  • Comfort

    8.7

  • Location

    8.7

  • Facilities

    8.3

  • Staff

    9.0

  • Value for money

    8.4

  • Free WiFi

    7.5

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Showing 76 – 100

  • Reviewed: 7 April 2024

    7.0
    Good place for a couple of nights and can’t beat the history.
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    A few issues that made it feel a little rundown — missing pads on the arms of the desk chair, broken USB socket and no electrical outlet next to the bed. One other thing was the bed size itself - a queen, which is small by US standards. The back of the hotel, where the old tarmac holds multiple planes is quite rundown, as are the planes and the roof deck is not open due to safety issues.

    The way they have preserved the history of the former airport. The bar and staff were great. Rooms comfortable and everything very clean.

    Stayed in April 2024

  • Reviewed: 6 April 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Standard Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted via mobile

    Over the road from shops and lots of lovely breakfast options.

    Stayed in March 2024

  • Reviewed: 6 April 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Standard Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted via mobile

    Very comfortable room, shower good and breakfast fresh with lots of choice.

    Stayed in April 2024

  • Reviewed: 6 April 2024

    7.0
    Hotel rooms could do with a refurb especially bathroom
    • Leisure trip
    • Family with young children
    • Standard Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted via mobile

    Bathroom was old and needs updating. Shower gel filled up with water. Ants in bathroom

    Location

    Stayed in April 2024

  • Reviewed: 5 April 2024

    9.0
    Really enjoyed our stay, great location, comfy bed and a good breakfast.
    • Leisure trip
    • Family with young children
    • Standard Double Room with Two Double Beds
    • Stayed 2 nights
    • Submitted via mobile

    Bathroom was slightly dated, my 16 year old son struggled to stand under the shower, he had to crouch a bit.

    Location was great. Staff were friendly and helpful. Breakfast was good, beds were comfy. Having use of the gym next door was a hit with the kids.

    Stayed in March 2024

  • Reviewed: 5 April 2024

    8.0
    Lovely stay
    • Leisure trip
    • Couple
    • Standard Double Room with View
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Staff extremely friendly, breakfast was good, room decent and good access to the gym.

    Stayed in April 2024

  • Reviewed: 4 April 2024

    8.0
    Very pleasant hotel. Nice breakfast staff. But bad experience re : information requested ruined our stay.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Appalling communication prior to our stay. I had sent three mails explaining we were visitors from Spain arriving for the first time, and late, and asking for Advice on Taxis. This lack of response caused considerable inconvenience and cost .

    Some attractive Art Deco features preserved. Great bathroom. Very clean. Good breakfast choice.

    Stayed in April 2024

  • Reviewed: 3 April 2024

    9.0
    Excellent value for money
    • Business trip
    • Family with young children
    • Standard Double Room with Two Double Beds
    • Stayed 2 nights

    The billing system could be clearer.

    The hotel boasts comfortable Art Deco rooms situated in a prime location, rendering it an outstanding choice for travellers. Guests can expect well-appointed accommodations that provide a cosy retreat, ideal for unwinding after a day of exploration. Furthermore, its convenient proximity to local attractions and amenities enhances the overall experience. In summary, this hotel offers excellent value for money, catering to both business and leisure travellers alike. With its blend of comfort, convenience, and affordability, it remains a top recommendation for anyone seeking a delightful stay in the area.

    Stayed in March 2024

  • Reviewed: 3 April 2024

    9.0
    Pleasant first class art deco Hotel with friendly helpful staff.
    • Leisure trip
    • Couple
    • Standard Double Room with View
    • Stayed 1 night
    • Submitted via mobile

    Nothing really.

    Did not have breakfast.

    Stayed in March 2024

  • Reviewed: 3 April 2024

    7.0
    Nice hotel, lovely staff, great location
    • Leisure trip
    • Family with young children
    • Standard Double Room with Two Double Beds
    • Stayed 3 nights
    • Submitted via mobile

    Ordered food from the bar. 3 steak sandwiches. Very poor quality, cold, bread not toasted. Not worth £14.50. Sent it back but were still charged for the food. Offered some complimentary drinks but it was 8pm and we had to go somewhere else to eat and we were going home early next morning so didn’t get to use them.

    Close to airport, good retail park across the road with cinema, bowling etc. close enough to get into anfield and the city centre

    Stayed in April 2024

  • Reviewed: 2 April 2024

    9.0
    Will definitely return!
    • Leisure trip
    • Family with young children
    • Standard Double Room with Two Double Beds
    • Stayed 1 night

    Evening food options limited and expensive for what was offered.

    The decor of the hotel was fab, the beds were comfy and the breakfast plentiful. Really friendly polite staff. Easy access to city centre by bus outside hotel. Perfect for a weekend break with children, being out of the centre we didn't have the party people coming in at all hours (I'm just jealous!!) making noise.

    Stayed in April 2024

  • Reviewed: 1 April 2024

    7.0
    Excited with location and access to David Lloyd’s facilities, but staff need to pay attention in details.
    • Leisure trip
    • Family with young children
    • Standard Double Room with Two Double Beds
    • Stayed 2 nights
    • Submitted via mobile

    A pair of socks from previous guests found in one of the drawers in the room.

    David Lloyd’s access

    Stayed in March 2024

  • Reviewed: 31 March 2024

    9.0
    Generally excellent
    • Leisure trip
    • Family with young children
    • Standard Double Room with Two Double Beds
    • Stayed 2 nights
    • Submitted via mobile

    Air-conditioning could have been simpler and more responsive

    Stayed in March 2024

  • Reviewed: 29 March 2024

    9.0
    A beautiful refurbishment of a Liverpool landmark building
    • Leisure trip
    • Couple
    • Standard Double Room with View
    • Stayed 4 nights
    • Submitted via mobile

    Some tweaks needed by maintenance team in the bedroom but nothing major.

    Staff were excellent throughout the hotel. For many it is their first job in hospitality and they are learning quickly. Located on easy bus route into Liverpool city centre. Refurbishment is lovely - very sympathetic to the original art deco style.

    Stayed in March 2024

  • Reviewed: 26 March 2024

    9.0
    Very nice apart from issue with car charging point
    • Leisure trip
    • Couple
    • Standard Double Room with View
    • Stayed 1 night
    • Submitted via mobile

    They have one electric car charge point. I needed to use it for onward journey. A none resident was plugged in for several hours. The hotel reception know who it is- a repeat offender. As this is private land why don’t they do something to protect their guests over none residents

    Beautiful styling good sized room, plush

    Stayed in March 2024

  • Reviewed: 26 March 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Standard Double Room with View
    • Stayed 1 night
    • Submitted via mobile

    Outside noise I guess it's difficult but more noise insulation would help

    I always like staying at this Hotel. It's clean with lovely decor and very helpful staff. It's main plus point is that it's convenient for the Airport

    Stayed in March 2024

  • Reviewed: 25 March 2024

    8.0
    A good location and decent hotel.
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 1 night

    I am being picky here but some areas of the car park were rather dark.

    The hotel was great as a stop over before going to the airport very early the next day. The room was clean and had everything you would expect. There was ample parking and check out was quick and easy.

    Stayed in February 2024

  • Reviewed: 25 March 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Air-con broken couldn't adjust. Towel had hole in Bathroom could do with modernisation

    Really friendly reception staff. Free parking, a choice of pillows. Room was spacious. Bath robes provided. Able yo use John Lloyd facilities next door free of charge added bonus.

    Stayed in March 2024

  • Reviewed: 24 March 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Standard Double Room with Two Double Beds
    • Stayed 2 nights
    • Submitted via mobile

    Issue with breakfast my boiled eggs came without the toast, when I asked someone to chase the toast as my eggs were going cold and hard I was told there is a roaster over there

    Very comfy beds

    Stayed in March 2024

  • Reviewed: 24 March 2024

    9.0
    Short overnight stay for early flight
    • Leisure trip
    • Couple
    • Standard Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Comfy

    Stayed in March 2024

  • Reviewed: 23 March 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Standard Double Room with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    Great location near cinema and shops .very nice room and breakfast

    Stayed in February 2024

  • Reviewed: 21 March 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted via mobile

    Lovely rooms and wonderful decor in the hotel

    Stayed in March 2024

  • Reviewed: 20 March 2024

    7.0
    Hotel is good for comfortable room. Need to check facility and staff regularly.
    • Leisure trip
    • Solo traveller
    • Standard Double Room with Two Double Beds - Disability Access
    • Stayed 1 night
    • Submitted via mobile

    Bathtub rod was rusted and dangerous. Basic stuff such as toothpaste and mobile charger not available. Room phone was not working properly. Breakfast staff were not consistent with all guest.

    Room was comfortable and parking was easy. Check in was fast

    Stayed in March 2024

  • Reviewed: 19 March 2024

    9.0
    Overall it was perfect
    • Leisure trip
    • Family with young children
    • Standard Double Room with Sofa Bed
    • Stayed 3 nights

    We had a slight problem with a beeping sound (we were next to an exit) The staff offered to make another room ready for us, but since it was late and our son had fallen asleep, we chose not to move at that point. It was our dicission to stay. We got to move the next day. Our son had a birthday that we mentioned to the staff (to make a conversation) and when we got to our room, there were balloons and candy for the boy. That was a nice surprise :)

    Stayed in March 2024

  • Reviewed: 18 March 2024

    8.0
    We attended a do and all was very well handled
    • Leisure trip
    • People with friends
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    All good

    Art deco. History. Decor

    Stayed in March 2024

Showing 76 – 100

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