4 English St, Carlisle, CA3 8HZ, United Kingdom
#8 of 11 hotels in Carlisle
Guests' ChoiceBased on 3951 hotel reviews
7.8Cleanliness
8.2
Comfort
8.3
Location
9.3
Facilities
7.8
Staff
8.6
Value for money
7.9
Free Wifi
8.2
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: June 6, 2024
Alan
United Kingdomvery nice, central hotel with brilliant pool and jacuzzi
Stayed in June 2024
Reviewed: June 6, 2024
Adam
United KingdomThere's a few maintenance details that are missed especially in the bathroom but the place was really clean so i'm really pleased.
Gorgeous building, very nice interior in the main part of the hotel, great central location. Really clean.
Stayed in June 2024
Reviewed: June 6, 2024
Alasdair
United KingdomExcellent town centre location easy access to all historic buildings. Many bars and restaurants within short walk of hotel
Stayed in June 2024
Reviewed: June 5, 2024
Tracy
United KingdomHaving to go home
Loved the grand entrance and all the marbled lines. The hotel harks back to a time where hotels were very grand . The stained glass windows are beautiful.
Stayed in June 2024
Reviewed: June 4, 2024
Becky
United KingdomThe decor felt a little dated and rough around the edges, would benefit from a bit of work as it could be really special. Breakfast wasn’t included in the room price so chose not to eat there. Restaurant staff were really lovely, but person on reception when we arrived was unwelcoming and not very friendly which was disappointing. The lock on the door was incredibly stiff and it was a battle to lock and unlock the door.
Good location, right in the middle of Carlisle, very close to restaurants and shops. We ate in the restaurant on one of the evenings and the food was good and the staff were friendly. It’s a beautiful old hotel but needs a bit of love and attention. Room was comfortable, with a nice big double bed.
Stayed in June 2024
Reviewed: June 3, 2024
Zara
United KingdomDated, bed not as comfortable as I would like, room quite dark
Good central location, clean, hot shower.
Stayed in April 2024
Reviewed: June 3, 2024
Caroline
United KingdomNo room to park
Locality
Stayed in June 2024
Reviewed: June 3, 2024
Jessica
United KingdomA lot of cobwebs in the room, some of the staff were rather rude
Stunning building, fantastic location. Breakfast was great with plenty of options. Some staff were very friendly and helpful
Stayed in June 2024
Reviewed: June 2, 2024
Emma-claude
United KingdomWould have loved a tiny bit more selection at breakfast , a whole piece of fresh fruit , pancakes 🥞, crusty bread .
Lovely 2 night stay during half term , lovely staff , big room , pool to ourselves on all 3 occasions , pet friendly , child friendly . Will be back . Full of character
Stayed in May 2024
Reviewed: June 2, 2024
Helen
United KingdomBathroom was a little tired
The building was in good condition. The staff were friendly and very helpful. The communal areas (bar and breakfast room) were lovely. The bar prices were reasonable. Breakfast was good.
Stayed in June 2024
Reviewed: June 2, 2024
Jonathon
United KingdomCheck in took a while but to be fair the receptionist was being really helpful to an American visitor to our country so I am not complaining. I would want that service if I was abroad but I needed to get on and work Before of play . Says more about me than her . :) the lady that let me into the car park was lovely too :) xx
Lovely building :) lots of character :)
Stayed in May 2024
Reviewed: June 1, 2024
Karen
United KingdomI was kindly upgraded and the reception staff were fabulous throughout my stay. The property itself was so much better than I had anticipated and I would definitely stay again.
Stayed in May 2024
Reviewed: May 31, 2024
Glen
United KingdomNothing
Good location. Staff excellent service
Stayed in May 2024
Reviewed: May 31, 2024
Maurits
NetherlandsA bit outdated
Location
Stayed in May 2024
Reviewed: May 31, 2024
Scott
United KingdomBreakfast service was very slow with coffee & toast. Was almost finished my breakfast before the coffee turned up. Had to ask 3 times.
Location perfect. Secure parking for our bikes. Spotless & grand.
Stayed in May 2024
Reviewed: May 30, 2024
Ron
United KingdomThe view from the room.
Check in straightforward. Staff friendly and helpful. Breakfast was very good and staff amazing. Car parking could be a problem when the hotel is busy.
Stayed in May 2024
Reviewed: May 30, 2024
Willd85
United KingdomRoom was a bit small for the price.
Very helpful, friendly and attentive staff.
Stayed in May 2024
Reviewed: May 29, 2024
Kevin
United KingdomNothing
Hotel excellent location. Clean room and bathroom.
Stayed in May 2024
Reviewed: May 29, 2024
Diane
United KingdomThe price of £149 for 1 night I thought was so expensive. Bed & breakfast. But as said above. Thank you all so much x
It was a lovely breakfast & room. We were at a loss as our van got flooded in Carlisle castle carpark. So was so lovely for the hotel to put us up for the night. They were very kind. Thank you.
Stayed in May 2024
Reviewed: May 29, 2024
Genna
United KingdomRoom a little dated - stains and dust
The original features of the building A quiet swimming pool
Stayed in May 2024
Reviewed: May 29, 2024
Sarah
United KingdomDoggy friendly & accommodating staff
Stayed in May 2024
Reviewed: May 28, 2024
Sasha
United KingdomThe superior room we had was at the back of the property, no view,not as good as over looking the square on the front.
Location & late bar (night porter)
Stayed in May 2024
Reviewed: May 28, 2024
Matthew
United Kingdomlack of local taxis
staff were excellent made me and my wife and our dog very welcome
Stayed in May 2024
Reviewed: May 27, 2024
Jamie
United KingdomNothing
Location
Stayed in May 2024
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