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Reviews of Crown Hotel

10 Crown Street, Oxford, OX4 1QG, United Kingdom

#17 of 47 hotels in Oxford

Guests' Choice

Review score

Based on 49 hotel reviews

8.7

Score breakdown

  • Cleanliness

    9.3

  • Comfort

    9.4

  • Location

    8.5

  • Facilities

    9.0

  • Staff

    9.2

  • Value for money

    8.6

  • Free WiFi

    9.4

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Showing 1 – 25

  • Reviewed: 27 August 2024

    9.0
    Great location, modern rooms, air conditioning
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 1 night
    • Submitted via mobile

    The door system seems a little over complicated, especially for older guests.

    Lovely clean and modern rooms, recently refurbed. Great location, complimentary water, etc.

    Stayed in July 2024

  • Reviewed: 21 August 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Staff were super friendly and helpful. I lost one of my headphones and contacted them about that. They called me few hours later to tell me that they found it and helped me to return it back. I was super happy about how it turned out.

    Stayed in August 2024

  • Reviewed: 20 August 2024

    8.0
    Very good
    • Business trip
    • Solo traveller
    • Deluxe Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Very friendly and helpful staff

    Stayed in July 2024

  • Reviewed: 18 August 2024

    10
    Chill, comfortable! Clean and relax!
    • Leisure trip
    • Family with young children
    • Queen Room
    • Stayed 3 nights
    • Submitted via mobile

    Slightly expensive 😂

    Very good location - close to the Cowley road and city centre!

    Stayed in August 2024

  • Reviewed: 7 August 2024

    8.0
    Newly opened . Minimalist. Seemed a bit overpriced. But good base for a short stay
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    No personal touch . Entry by lock code. Only ever one staff member present when we were there.

    No breakfast on offer. But cafes nearby. Opposite a pub with beer garden. No servicing of rooms one day to the next. Clean but minimalist. Comfortable beds. Good location, quiet but close to bus stop to city centre

    Stayed in August 2024

  • Reviewed: 6 August 2024

    8.0
    Half hour walk into town, modern, clean and comfortable and quiet
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 1 night
    • Submitted via mobile

    Ground floor room had no privacy during the without shutting curtains then having to switch lights on. Need to think about privacy glass or Venetian blinds or something BBC 1 hidden in the settings of the TV, needs resetting to logical order of channels

    Clean and modern with keyless entry - air con great as one of hottest days of the year Very comfortable beds - and was quiet

    Stayed in August 2024

  • Reviewed: 21 July 2024

    8.0
    A spotless new little hotel, in a great location.
    • Leisure trip
    • Solo traveller
    • Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    I can’t fault the accommodation. It was clean, felt safe and the comfortable room was just what I needed with a comfy bed and a desk. The air con kept the room very cool and when it started buzzing, reception were very helpful fixing the issue. I think a little fridge might be handy in the room, just to store a cold bottle of water and snacks.

    A great place to stay just off the Cowley road and not too far to walk to town or a very quick bus ride in. The bed was very comfortable as were the pillows and duvet. All extremely clean too.

    Stayed in July 2024

  • Reviewed: 20 July 2024

    10
    Very good and very clean. And modern
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Brilliant and secure

    Clean and comfortable

    Stayed in June 2024

  • Reviewed: 19 July 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 3 nights
    • Submitted via mobile

    Customer service was great,location is amazing,around 10 mins walk to city center and extremely clean

    Stayed in July 2024

  • Reviewed: 18 July 2024

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night

    Nothing

    I did not have breakfast

    Stayed in July 2024

  • Reviewed: 16 July 2024

    8.0
    Exactly what we wanted
    • Leisure trip
    • Group
    • Family Room
    • Stayed 1 night
    • Submitted via mobile

    Clean. Friendly staff.

    Stayed in July 2024

  • Reviewed: 13 July 2024

    9.0
    Good stay but be carefull of the stairs. Self service hotel !
    • Leisure trip
    • Family with young children
    • Deluxe Family Room
    • Stayed 1 night
    • Submitted via mobile

    Stairs are very dangourous. No parking. Attention this is a self service hotel which was not ckear when booking. Google maps picture show a ghost hotel (2022) which is incorrect

    Facilities ok

    Stayed in July 2024

  • Reviewed: 10 July 2024

    10
    Spotless, luxury, and comfortable
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    Only wish we could have stayed longer

    Location was great the property was done up to the highest standard and was amazingly self sufficient/automated. Everything was spotless and smelt amazing. The bed was very comfortable and the pillows and duvet were great quality.

    Stayed in July 2024

  • Reviewed: 10 July 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    Very clean, new, and comfortable.

    Stayed in July 2024

  • Reviewed: 3 July 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Very new. Very clean. Excellent location. Friendly staff

    Stayed in July 2024

  • Reviewed: 3 July 2024

    9.0
    Simple, clean and an ideal base to explore oxford
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 2 nights
    • Submitted via mobile

    Very clean, friendly helpful staff, easy to walk into town, good bus connections, comfy beds.

    Stayed in July 2024

  • Reviewed: 29 June 2024

    10
    Super comfortable and clean
    • Business trip
    • Family with young children
    • Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing. It was great!

    Lovely and very clean! Within good walking distance of the library and many delicious eateries. Very friendly staff too

    Stayed in June 2024

  • Reviewed: 28 June 2024

    9.0
    Friendly modern stay.
    • Leisure trip
    • Solo traveller
    • Family Room
    • Stayed 3 nights
    • Submitted via mobile

    Location was good, about a 25 min walk to downtown, close to local stores and restaurants but excellent for the price which was about half the hotels closer to town.

    Beautiful modern room. Well air conditioned with skylights with motorized shades. Efficient and convenient, the check in and door locks are automated thru an app if you choose.

    Stayed in June 2024

  • Reviewed: 28 June 2024

    10
    It suited my son and i perfectly for our short stay in Oxford
    • Leisure trip
    • Family with young children
    • Deluxe Family Room
    • Stayed 2 nights
    • Submitted via mobile

    N/A

    Very clean, comfortable and within walking distance to center city (10-15 min walk) a lot of shops and restaurants very close

    Stayed in June 2024

  • Reviewed: 27 June 2024

    9.0
    Good value
    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night

    Room next to mine was lsitening music and chatting and I could hear trough.

    Hotel really new and confortable. A bit modern as keys are in your phone but everthing very organized. A member of staff came in quicly to show me how it works.

    Stayed in June 2024

  • Reviewed: 27 June 2024

    9.0
    Brilliant new hotel 15 min walk to the centre of the city. Sparkling clean with great room decor.
    • Business trip
    • Solo traveller
    • Deluxe Double or Twin Room
    • Stayed 1 night

    Fantastic new find in Oxford where the offers are usually so over priced. Brand new hotel so everything sparkles. Really well laid out and tastefully decorated. AND it has air conditioning - SO welcome in the heat! Parking in a car park 2 minutes walk around the corner and a 15-20 min walk into the city.

    Stayed in June 2024

  • Reviewed: 20 September 2024

    6.0
    Housekeeping needs some serious improvement
    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 4 nights
    • Submitted via mobile

    To be honest the hotel was fine but the housekeeping needs improvement. The housekeeper didn't clean properly, there was still hair on the floor in the bathroom which was not vacuumed or sweeped for the entire 4 days i was there, the toilet roll had finished and wasn't replaced, the coasters under the cups had been turned face down to hide some stains on the other side which suggests they weren't even replaced between guests??(i hadn't used anything at this point) Other than changing the towels there wasn't any evidence of housekeeping and even the replacement towels were kind of dumped on the bed...i know they're small things but they cancelled out a lot of the positives and left the impression that they couldn't be bothered.

    The room is spacious and air conditioned which is rare in the UK. The rooms operate by a code lock so no need to carry around a card

    Stayed in September 2024

  • Reviewed: 10 September 2024

    7.0
    Clean, simple, good for a short stay
    • Leisure trip
    • Group
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    the entry system! we couldn’t get into our rooms at 3 in the morning and had to call they only to be told the system had gone down.

    seems brand new; very clean, practical, love the in bedroom tea/coffee etc

    Stayed in September 2024

  • Reviewed: 15 July 2024

    7.0
    Good
    • Business trip
    • Solo traveller
    • Queen Room
    • Stayed 4 nights
    • Submitted via mobile

    I would really have liked to know the reception hours. The booking confirmation implied that there was no reception and room access was only via an app, which wasn't correct. But it would have made it easier to plan if I knew when the desk was staffed, especially for leaving bags at the beginning and end of the stay.

    The room was very comfortable

    Stayed in July 2024

Showing 1 – 25

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