Cranston House, Cranston Road, East Grinstead, RH193HW, United Kingdom
#3 of 13 hotels in East Grinstead
Guests' ChoiceBased on 662 hotel reviews
8.5Cleanliness
9.1
Comfort
8.9
Location
9.0
Facilities
8.6
Staff
9.2
Value for money
8.8
Free WiFi
8.9
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 29 May 2024
Max
FranceThe portion size of the traditional English breakfast was rather small given the price.
The couple running this BnB is kind and accommodating. We found everything we needed for a pleasant stay. Our bikes could be securely stored over night in a shed.
Stayed in May 2024
Reviewed: 28 May 2024
Sally
United KingdomNothing to dislike
Comfortable,clean and lovely breakfast. Parking handy and good location to walk to hospital and into town.
Stayed in May 2024
Reviewed: 28 May 2024
Iain
United KingdomNothing it was ideal
The property has an excellent location on a quiet road just a 5 minute walk from the town centre and very close to the national cycle network. Secure bicycle storage is provided free of charge. The rooms are very comfortable and spotlessly clean. The excellent breakfast is good value for money and served by Brian the proprietor who was very friendly and helpful.
Stayed in May 2024
Reviewed: 23 May 2024
Alix
United KingdomStairs to my room ,especially after hard day working ,but that’s my issue
Close to town and nice area
Stayed in May 2024
Reviewed: 17 May 2024
Lee
United KingdomNo negatives. Met my expectations.
Great stay, pleasant owner, great value for money.
Stayed in May 2024
Reviewed: 16 May 2024
Steven
United KingdomLocal fox family could be a bit quieter at 2 in the morning!
Room very nice. Excellent shower. Good breakfast. Everything was very well organised. We will certainly consider using it again when next in East Grinstead.
Stayed in May 2024
Reviewed: 13 May 2024
Janice
United KingdomCould have more milk, coffee in room as ran out quickly.
The room was nicely decorated and well planned. Everything was lovely and clean and very comfortable bed with a great nice sleep. Owner really friendly and building was well maintained. Would definitely recommend.
Stayed in May 2024
Reviewed: 8 May 2024
Scannell
United KingdomNothing.
Plenty of choice. Well presented.
Stayed in May 2024
Reviewed: 27 April 2024
Ewa
United KingdomN/a
Nice and clean
Stayed in April 2024
Reviewed: 25 April 2024
Tim
United KingdomNothing.
Comfortable and clean.
Stayed in April 2024
Reviewed: 25 April 2024
John
United KingdomWe had the continental breakfast which was underwhelming for the price.
A warm welcome and a quiet location but still in easy walking distance of the town centre.
Stayed in March 2024
Reviewed: 22 April 2024
Colin
United KingdomShower was very weedy but the owner said he had ordered a new power booster for it.
Very clean. Excellent location. Good parking. Large room with comfortable bed.
Stayed in April 2024
Reviewed: 19 April 2024
John
United KingdomBed was too soft
Good location. Pleasant room.
Stayed in April 2024
Reviewed: 9 April 2024
S
IrelandSpotlessly clean Everything worked Everything we needed for overnight stay
Stayed in April 2024
Reviewed: 3 April 2024
Simon
United KingdomCreaky floorboards could be heard in room next door as well as voices.
Very welcoming host. Clean and comfortable room.
Stayed in April 2024
Reviewed: 25 March 2024
Andrew
United KingdomA friendly welcome from the minute you walk through the door. A good choice for breakfast. Excellent WiFi. Comfortable rooms.
Stayed in March 2024
Reviewed: 24 March 2024
Elisha
United KingdomComfy bed, and the food
Stayed in March 2024
Reviewed: 23 March 2024
Cobb
United KingdomVery clean Brian very helpful great location
Stayed in March 2024
Reviewed: 20 March 2024
Gail
United KingdomNothing
Very comfortable and close to QVH where I had an appointment the f ollowing .morning.
Stayed in March 2024
Reviewed: 18 March 2024
Emma
United KingdomIt's a little bit of a walk into the town, but this is clear in the map on the booking page and I was aware of that. It's in a quiet location and has good parking if you drive.
The room was comfortable and warm. It was well-appointed with kettle, teabags etc and everything that you could need for an overnight stay.
Stayed in March 2024
Reviewed: 17 March 2024
Pamela
United KingdomNothing
Easy parking . Rooms were clean and inviting. Breakfast was good
Stayed in March 2024
Reviewed: 17 March 2024
Christine
United KingdomVery close to railway station and Queen Victoria hospital
Stayed in March 2024
Reviewed: 9 March 2024
Terence
United KingdomNothing to comp[lain about.
One of the most exceptionally clean premises and a wonderful view. Had all the facilities that I wanted.
Stayed in March 2024
Reviewed: 6 March 2024
Karen
PortugalIt was very comfortable and Brian
Stayed in March 2024
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content