16 Ardross Street, Inverness, IV3 5NS, United Kingdom
#85 of 95 B&Bs and Inns in Inverness
Guests' ChoiceBased on 319 hotel reviews
7.2Cleanliness
8.3
Comfort
8.1
Location
9.0
Facilities
7.5
Staff
7.4
Value for money
7.4
Free WiFi
8.3
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta, Iceland, Australia, Greece, Brazil and North Carolina. For properties in these regions, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 15 May 2022
Aileen
United KingdomNo complaints here
Very central,clean and friendly
Stayed in May 2022
Reviewed: 29 April 2022
Casstina
United StatesThe room was beautiful, small, but had everything. It was comfortable and the shared bathroom was not a problem.
Stayed in April 2022
Reviewed: 16 October 2024
Adrienne
AustraliaVery central, and easy to get around. Was given a pass for the car so didn’t need to pay for street parking.
Stayed in October 2024
Reviewed: 15 October 2024
Mark
AustraliaShort walk to town centre. Comfortable and cosy Guesthouse. Friendly and accommodating staff.
Stayed in October 2024
Reviewed: 28 September 2024
Nicholas
United KingdomDespite indications when I booked, breakfast was not provided. Free parking turned out to be on-street and for limited hours.
Stayed in September 2024
Reviewed: 25 September 2024
Kay
AustraliaNothing
Location was excellent, dinner recommendation by the host outstanding, comfort and coziness so lovely. We loved our stay so much and Louise offered some valuable local knowledge that helped immensely
Stayed in September 2024
Reviewed: 25 September 2024
Margaret
United KingdomThere was a slight problem with the electrics but the owner has this in hand.
The location was very good and quiet. A beautiful older property with a lovely stained glass window in the hall way and the bedroom.
Stayed in September 2024
Reviewed: 22 September 2024
Tabirta
AustriaWas super cozy and clean
Stayed in July 2024
Reviewed: 19 September 2024
Simon
United KingdomThe road out front is pay and display which could be annoying when staying longer
Warm welcome on entry into a beautiful home which is bursting with period features. The whole house has lovely high ceilings and our room was perfect. We had a hot shower and comfortable bed. The location was 10/10. We even parked on the gated drive.
Stayed in September 2024
Reviewed: 19 September 2024
Tony
United KingdomThe room was like an Ice Box Freezing all night even doubling up the duvet made no difference shaking and freezing all the nigh the heater not working Worst experience I have ever encountered it cost for an over night stay £100+ total crap 😡😡😡 never again
Nothing
Stayed in September 2024
Reviewed: 15 September 2024
Donald
United KingdomLovely place to stay and close to the city.
Stayed in September 2024
Reviewed: 11 September 2024
Sara
United KingdomThe beeping fire alarm and then klaxon that went off in the early hours
Location was handy for town centre
Stayed in September 2024
Reviewed: 11 September 2024
Chris
United StatesWe were awoken in the middle of our second night by the fire alarm, which I saw from an earlier review had happened to another guest as well. Neither he (per his post) nor I knew what actually caused it, but both were false alarms. We could have done without that!
The property and room were very impressive and quite comfortable. The street we were on was quiet and yet just a couple blocks away from all the goings-on - easy walking to restaurants, pubs with live music, shopping and sights. As the person who checked us in told us, free on-street parking is available over-night (5pm to 10am), but remember to pay RingGo if your car will remain any part of 10am to 5pm (2-4 pounds/hour sure beats a 50 pound ticket!)
Stayed in September 2024
Reviewed: 8 September 2024
Billy
United KingdomThe lack of communication with the host. Didn’t tell me anything to do with breakfast or if I can use the dining room. Just got handed my keys and that’s it up to my room. When I left nowhere to put my keys to check out.
Loved how it was so close to the town centre
Stayed in September 2024
Reviewed: 8 September 2024
Michele
United StatesLocation excellent as many tour bus departures leave from just down the block. Close to town and a grocery store.
Stayed in September 2024
Reviewed: 30 August 2024
Graham
United KingdomComfortable
Near location of event attending
Stayed in August 2024
Reviewed: 30 August 2024
György
HungaryI would have liked to have the heating on longer, not just a few hours in the evening. Unfortunately my room was next to the stairs by the reception which I dont like. Though, I cannot really complain about the noise, there was no steady speech or annoying sounds outside or in the building.
Very good location. Very nice, good atmosphere. Tidy, clean. The room with a double bed was decently sized, and equipped with all what I needed.
Stayed in August 2024
Reviewed: 29 August 2024
Jayne
AustraliaA fridge would be nice but in saying that it was still cool enough that we didnt have to refrigerate our cheese. Firstly can I just say I struggle with artificial fragrance so in a way this is my problem not theirs however I found it really hard to walk through the entrance and stairs. There were really strong, headache inducing fragrance sticks in oil, it was covering up cigarette smoke smell - I'm assuming a previous guest had smoked in there and they were trying to cover it up. I was waiting with the door open to the front one day because I was holding it for my elderly parents who had to walk a fair way from the car. I was quite rudely told to shut it because it was a security issue. I explained that I wasn't going to leave it unattended I was just waiting for my parents coming from the car plus it was good to give the room a good airing out! Car parking was also tricky. Sometimes we got lucky, sometimes we didn't. Overall our first staff member was polite but it all felt a bit cool like we were an inconvenience BUT to be fair some people just aren't overly friendly in nature and I'm used to super friendly Australians! It was something I experienced at many different places, tourist attractions and restaurants in Scotland. Just not as friendly as Aussies.
Great location. Very clean, room was very beautiful. Beds very comfy. Room was serviced every day. Actual room great and didn't have nasty fake smells like corridors.
Stayed in August 2024
Reviewed: 28 August 2024
Jessica
AustraliaClean and comfortable, very good location
Stayed in August 2024
Reviewed: 20 August 2024
Natalie
AustraliaMy room was dusty. The tv and remote haven't been cleaned for a long time, if at all. The TV was installed on a lean and i could not get a watchable channel. There was wet carpet and a constant smell of rotten eggs. I was booked for another night after a 3 day Rabbies tour. The manager was not around when i left to pick up my tour so i was unable to explain these problems and request another room.
Location was good for my purposes.
Stayed in August 2024
Reviewed: 20 August 2024
Natalie
AustraliaThe room was dusty. The tv remote had not been cleaned for an age. The heater did not work and the room was quite cold. The single doona barely covered the bed and i used my jacket for extra warmth.
Location was perfect for my purposes
Stayed in August 2024
Reviewed: 12 August 2024
Elizabeth
AustraliaEverything was nice and clean
The location was why I chose it, as is just across the road from the bus stop where my tour began.
Stayed in August 2024
Reviewed: 4 August 2024
Steven
United KingdomI arrived just over 30 minutes early, and I was greeted by the lady who, after giving me the keys, asked what brought me to Inverness. After saying I was there for a wedding she kindly offered to iron my shirt for me. She was very friendly and helpful, and I would highly recommend staying there if you need to spend some time in Inverness.
Stayed in August 2024
Reviewed: 4 August 2024
Jessica
United KingdomCame back from a tour and was greeted much the same as my previous stay. Little said to me and pretty cold. I was in a different room this time, which meant I had to walk across the hall to use the shared bathroom. There was no cover for the top window so I was woken early by the light. There was a lot of street noise that I could here very clearly. The price it is and the fact that there is no breakfast makes it not worth it.
Location
Stayed in August 2024
Reviewed: 4 August 2024
Jessica
United KingdomShared bathrooms shower was not great, could do with replacing. It was a warm day, so I had my window open. The host was smoking right below, so it kept coming into my room. The TV wasn't working properly. The hosts were not really interested in you, no warmth or kind welcome.
Location was great, really close to everything you would want in inverness.
Stayed in July 2024
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content