Woodlands Terrace, Grantown on Spey, PH26 3JX, United Kingdom
#7 of 7 hotels in Grantown on Spey
Guests' ChoiceBased on 1181 hotel reviews
7.0Cleanliness
7.6
Comfort
7.5
Location
8.6
Facilities
7.1
Staff
8.5
Value for money
7.5
Free WiFi
7.2
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End of dialog contentReviewed: 20 June 2024
John
United KingdomLike this author, a little old and careworn. 🙂. Thin walls between rooms.
Nice staff. Well located. Grand exterior. Extensive breakfast.
Stayed in June 2024
Reviewed: 19 June 2024
Ben
United KingdomThey always seem to be a bit slow getting the yoghurt out int eh morning for some reason. I try and avoid cooked breakfasts and pastries, but a couple of times I've resorted to them from desperation. Still no yoghurt out when I left. A minor thing of course, but you would have thought that would have been pre-prepared the night before.
Convenient, comfortable.
Stayed in May 2024
Reviewed: 19 June 2024
Martyna
United KingdomCustomer Service was poor quality. I arrived at reception desk with a lot of heavy luggage/backpack, had to stand and wait for a prolonged time whilst the staff member at reception was chatting with another staff member. They both saw me and continued talking even after I stood directly at the desk. It was after few minutes that the second staff member has said to the reception staff to serve me that she did. Not a very warm welcome. The next day I saw an older lady struggle with her zimmer frame up the 3 steps between the lounge area with the fireplaces and the main reception hall. She was very distressed and had to use handrail and the walker interchangeably just to get up. No staff were able to assist/ show this lady accessible route to reception. Myself and one other guest have offered help. The door was wedged with a wooden doorstop and with the slightest knock on with the walker the doorstop moved and the door started closing on this lady as she struggling to walk through so myself and other guest had to help keep the door open.
The hotel is a lovely old Highland hotel and the room was clean and very well decorated and equipped. The price was great value for money.
Stayed in June 2024
Reviewed: 19 June 2024
Peter
United KingdomCaters for large parties.
Large friendly hotel with parking.
Stayed in May 2024
Reviewed: 18 June 2024
Angela
United StatesShower went hot then cold, didn’t stay an even temp
Great breakfast buffet, quiet hotel
Stayed in June 2024
Reviewed: 9 June 2024
David
United KingdomDidn't have breakfast, room was comfortable
Stayed in June 2024
Reviewed: 8 June 2024
Khurram
United KingdomExcellent value for money.
Stayed in June 2024
Reviewed: 8 June 2024
Peter
United KingdomVery hot in the room. It was warm outside at the time, but the place was uncomfortably hot for me.
Very friendly and helpful staff. Allowed a slightly late checkout so I could shower after a morning bike ride, which was much appreciated.
Stayed in May 2024
Reviewed: 5 June 2024
Miroslavd
Czech RepublicReasonable cost/quality
Stayed in June 2024
Reviewed: 3 June 2024
Cameron
United KingdomRoom on second floor has damp smells and a bit of moisture on ceiling
Lovely building and good location. All the staff were friendly
Stayed in June 2024
Reviewed: 2 June 2024
Linda
United KingdomMy husband had the steak for his evening meal it was tough
Room very clean, breakfast was excellent, very comfortable bed
Stayed in June 2024
Reviewed: 30 May 2024
Margaret
United KingdomRoom was very hot and airless.
Pleasant welcome at reception.
Stayed in May 2024
Reviewed: 29 May 2024
Mairondel
United KingdomAs always, parking is a problem and you have to squeeze in where you can; it would be really great if some of the gardens could be repurposed as a car park.
I regularly stay here when I visit the area. It is a good basic, old-style hotel with no serious drawbacks. Staff were exceptionally friendly and helpful.
Stayed in April 2024
Reviewed: 26 May 2024
Margaret
United KingdomVery busy dining room
Our room was clean and comfortable
Stayed in May 2024
Reviewed: 26 May 2024
Kulraj
United KingdomIt is a grand building but it is a little dated. Could do with refurbishing but if that sort of thing does not bother you then it is fine.
Great location, clean with all facilities. Staff were excellent. Restaurant very good.
Stayed in May 2024
Reviewed: 25 May 2024
Olga
GermanyShower water could not heat enough Walls are pretty thin
The interior, the hotel is a piece of history
Stayed in May 2024
Reviewed: 21 May 2024
Dorothy
United KingdomEverything was ok.
Comfortable room. Good breakfast and dinner.
Stayed in May 2024
Reviewed: 20 May 2024
Andrew
United Kingdomthe showers in Scotland seem to be very under powered and this was the same but its not a major thing
all was fine breakfast was great
Stayed in May 2024
Reviewed: 20 May 2024
Amanda
United KingdomThe rooms and bathrooms are dated and could do with refurbishment. The floorboards are really creaky. The soundproofing is really poor so we didn't have a great sleep.
The room was large with a nice view over the garden. The bed was comfortable. The shower lacked power but was hot. The bar was nice and the beer garden great we had lunch outside which was very tasty and great value. All the staff were helpful and friendly. Especially the manager who served us lunch. The hotel is in a beautiful location and is dog friendly.
Stayed in May 2024
Reviewed: 16 May 2024
John
United KingdomThe heating was on during 22C temperatures! The whole place is shabby.
Location and faded grandeur
Stayed in May 2024
Reviewed: 13 May 2024
Anne
United KingdomThe room was comfortable but the furnishings were a little tired and would benefit from some modernisation.
We had a nice big room overlooking the front of the hotel. It had tea and coffee and a seating area in the bay window. The breakfast was very good. There was a lot of choice and it was well cooked/prepared. The staff were very friendly. We were only there one night but it was a good place to stay while breaking our journey south.
Stayed in April 2024
Reviewed: 12 May 2024
David
United KingdomNothing
Lovely large hotel
Stayed in April 2024
Reviewed: 12 May 2024
John
United KingdomThe refurbishment internally was still in hand. External appearance needs to be improved along with parking.
Staff and the room along with breakfast
Stayed in May 2024
Reviewed: 6 May 2024
Julie
AustraliaVery spacious room. A lift to the second floor. Plenty of free parking.
Stayed in May 2024
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