211-213 Central Promenade, Blackpool, FY1 5DL, United Kingdom
#69 of 251 hotels in Blackpool
Guests' ChoiceBased on 1177 hotel reviews
8.6Cleanliness
9.0
Comfort
8.9
Location
9.4
Facilities
8.7
Staff
9.3
Value for money
8.8
Free WiFi
8.0
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End of dialog contentReviewed: 16 June 2024
Ellie
United KingdomThe only let down was the front entrance the doors are a bit heavy as the eh are fire doors so that’s understandable and the steps are a pain with getting luggage up them. Maybe possibly put a ramp in place? As we helped a couple being the prams up the steps to get into hotel I think you would have more custom then. As we noticed a few people struggling up the stairs elderly and what not.
Great entertainment and bar open in the day/ night time, breakfast was very good value as was included in our room price but it was plenty to choose from and the staff were friendly. I took my mum away for the weekend and it’s the best place I’ve stayed in Blackpool so far and we normally come each year.
Stayed in June 2024
Reviewed: 15 June 2024
Debbie
United KingdomPainted the games room and the smell was very strong for the day and next.
Stayed in April 2024
Reviewed: 11 June 2024
Michelle
United KingdomGreat location hotel clean and friendly staff
Stayed in June 2024
Reviewed: 11 June 2024
Eleanor
United KingdomOnly problem was the size of shower and toilet room not much space for the larger Lady or Gentleman as myself is a larger lady had a bit of a problem but it didn’t waste my weekend
We had a fantastic time in the Craig-Y-Don hotel was lovely
Stayed in June 2024
Reviewed: 11 June 2024
David
United KingdomNothing
Clean and good food
Stayed in June 2024
Reviewed: 10 June 2024
Donna
United KingdomThe steps leading up to the hotel not good and the door was very heavy
Breakfast very good View from very good Weather terrible 😫 which is not the hotels fault
Stayed in June 2024
Reviewed: 10 June 2024
Linda
United KingdomOnly thing was no parking was going to bring mum on a break.
It was amazing thank you
Stayed in June 2024
Reviewed: 9 June 2024
Leanne
United KingdomBreakfast time could be earlier for families with children. Mattresse were on the hard side and double beds small.
Breakfast was lovely and well cooked all staff in the hotel were very helpful and welcoming.
Stayed in June 2024
Reviewed: 7 June 2024
Eleanor
United KingdomTo many stairs to get into the hotel no ramp accessible
Was clean and very welcoming
Stayed in June 2024
Reviewed: 7 June 2024
Kenneth
United KingdomNo parking. Was told I good arrive early and park at hotel however don't have a cat park. Was extremely lucky to find a space at back of hotel where was free parking. Small.bathroom ok for us but could be a problem for others
Friendly staff clean good entertainment. Ideal for shops
Stayed in June 2024
Reviewed: 6 June 2024
Claire
United KingdomNothing
All staff were friendly and made you feel so welcome..first time stayed here I will definitely be coming back
Stayed in June 2024
Reviewed: 5 June 2024
Allan
AustraliaDidn’t supply toiletries, mattress was sagging and needed replaced, stairs to enter may not suit some, left luggage area not secure
Nice breakfast, great staff, fun cabaret
Stayed in June 2024
Reviewed: 5 June 2024
Nicola
United KingdomPerfect location to get to the central pier and tower especially having two little ones who had to do lots of walking. We also especially liked the children’s entertainment on a night as it meant we could go back to the hotel and relax after a busy day out and about. Breakfast spot on, room was just what we needed, staff friendly and overall a pleasant hotel. We will definitely stay here on our next trip to Blackpool.
Stayed in June 2024
Reviewed: 4 June 2024
Amanda
United KingdomNothing
Everything was amazing the room with sea view very clean entertainment was brilliant the staff were lovely and the breakfast was lovely couldn't fault anything will b returning
Stayed in June 2024
Reviewed: 3 June 2024
Derek
United Kingdomnot a lot
all
Stayed in May 2024
Reviewed: 3 June 2024
James
United KingdomI never seen disability access for people with disabilities IE walking folk in wheelchairs ect
Hotel staff friendly rooms very clean breakfast delicious
Stayed in June 2024
Reviewed: 3 June 2024
David
United KingdomMarvellous staff, everybody had a smile for you and were always willing to help if needed.the beds were comfy. Very clean hotel. The buffet breakfast was plentiful and excellent. I couldn't praise this hotel enough.
Stayed in June 2024
Reviewed: 3 June 2024
Janice
United KingdomVery clean, spacious and was a little like a warren with little hallways. Also for an old building to have a lift was very helpful when arriving with all your stuff
The friendly atmosphere as soon as we walked in up until we said goodbye on the way out
Stayed in June 2024
Reviewed: 3 June 2024
Campbell
United KingdomBreakfast was very tasty with lots of choice, however, I found the bacon and eggs were slightly overdone.
Stayed in May 2024
Reviewed: 1 June 2024
Paul
United KingdomSome entertainment seemed a little lacklustre, lounge emptied fairly quickly and it was obvious that people were turned off a little.
The hotel is superbly run, staff talk with guests and get to know them. This was our 2nd time staying here and we are already booked for another 2 trips
Stayed in May 2024
Reviewed: 1 June 2024
Joanne
United KingdomThey could not think of anything negative to say at all.
I booked this for my husband and daughter as I had to work. They absolutely loved it. Said the staff were amazing and friendly. Liked their room and breakfast. And they loved the entertainment on offer in the evening. Will definitely go back and hope to be there with them next time. The location was fabulous for them.
Stayed in May 2024
Reviewed: 30 May 2024
Leigh
United KingdomI loved everything about it
The staff are so welcoming
Stayed in May 2024
Reviewed: 30 May 2024
Michelle
United KingdomSmall issue was I could here the entertainment all night, so wouldn't stay in that particular room again
Breakfast was exceptional, room was clean and comfortable.
Stayed in May 2024
Reviewed: 30 May 2024
Joanne
United KingdomNothing. Everything amazing
Everything nothing I didn't like
Stayed in May 2024
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