211-213 Central Promenade, Blackpool, FY1 5DL, United Kingdom
#68 of 251 hotels in Blackpool
Guests' ChoiceBased on 1163 hotel reviews
8.6Cleanliness
9.0
Comfort
8.9
Location
9.4
Facilities
8.7
Staff
9.3
Value for money
8.8
Free WiFi
8.0
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 1 June 2024
Paul
United KingdomSome entertainment seemed a little lacklustre, lounge emptied fairly quickly and it was obvious that people were turned off a little.
The hotel is superbly run, staff talk with guests and get to know them. This was our 2nd time staying here and we are already booked for another 2 trips
Stayed in May 2024
Reviewed: 1 June 2024
Joanne
United KingdomThey could not think of anything negative to say at all.
I booked this for my husband and daughter as I had to work. They absolutely loved it. Said the staff were amazing and friendly. Liked their room and breakfast. And they loved the entertainment on offer in the evening. Will definitely go back and hope to be there with them next time. The location was fabulous for them.
Stayed in May 2024
Reviewed: 30 May 2024
Leigh
United KingdomI loved everything about it
The staff are so welcoming
Stayed in May 2024
Reviewed: 30 May 2024
Michelle
United KingdomSmall issue was I could here the entertainment all night, so wouldn't stay in that particular room again
Breakfast was exceptional, room was clean and comfortable.
Stayed in May 2024
Reviewed: 30 May 2024
Joanne
United KingdomNothing. Everything amazing
Everything nothing I didn't like
Stayed in May 2024
Reviewed: 27 May 2024
Maddalena
United KingdomStaff Opposite tram stop
Stayed in May 2024
Reviewed: 26 May 2024
Rose
United KingdomThe rain!
It was the best! Great breakfast great location lovely people
Stayed in May 2024
Reviewed: 25 May 2024
Curtis
United KingdomNothing
Staff very friendly, was clean and a nice atmosphere. Excellent location and always plenty of life around. Breakfast was lovely and room was spotless. Housekeeping done a fantastic job everyday. Pool table in the lobby is a nice addition. Sea view room had fantastic views
Stayed in May 2024
Reviewed: 24 May 2024
Scott
United KingdomNothing.
Absolutely everything.
Stayed in May 2024
Reviewed: 22 May 2024
Vivienne
United KingdomCouldn't see the entertainment too many people
Excellent food
Stayed in May 2024
Reviewed: 22 May 2024
Anthony
United KingdomWe found the steps to the entrance of the hotel very awkward when trying to carry luggage into the hotel. Also when taking a drink from the bar to the patio was quite a challenge. We noticed other people struggling with the steps as well. After climbing the steps you had to negotiate 2 doors which were very heavy with strong springs.
Had a very nice sea view room, which was basic but comfortable and clean.The food at breakfast and dinner was very good. All the staff at the hotel were very pleasant and professional. The location of the hotel was good with excellent views of the sea.
Stayed in May 2024
Reviewed: 21 May 2024
Tilbury
United KingdomHappy with the Hotel Reception and staff lovely people.will def be back for a weekend with the girls in October.😁😁
Breakfast was very good.
Stayed in May 2024
Reviewed: 21 May 2024
James
United KingdomWater pressure in the shower is poor. Had to take the showerhead and physicaly wash myself.
Stayed in April 2024
Reviewed: 20 May 2024
David
United KingdomGreat Staff, Great location, Great Breakfast 10/10
Stayed in May 2024
Reviewed: 19 May 2024
Kenneth
United KingdomBathroom needed attention
Location & entertainment
Stayed in May 2024
Reviewed: 19 May 2024
Hyde
United KingdomCould do with ramp access for prams wheel chairs and also disabled facilities
Clean and spacious
Stayed in May 2024
Reviewed: 18 May 2024
Anita
United KingdomNoisy above us but not hotels fault in
Food rooms staff location
Stayed in May 2024
Reviewed: 16 May 2024
Janet
United Kingdomjust hotel no being updated
I like the restaurant and entertainment
Stayed in May 2024
Reviewed: 13 May 2024
Alan
United KingdomGood location, good price, good breakfast all round good place to stay
Stayed in May 2024
Reviewed: 13 May 2024
Adrian
United KingdomNo hotel car park. Main entrance steps into property. Creaking floor boards.
Great location, clean, Friendly atmosphere and excellent service.
Stayed in May 2024
Reviewed: 12 May 2024
John
United KingdomNo parking
Stayed in April 2024
Reviewed: 11 May 2024
Nicola
United KingdomLocation is amazing, breakfast was very good and always hot which is a bonus, staff were wonderful always smiling and very helpful.
Stayed in May 2024
Reviewed: 10 May 2024
Janet
United KingdomWe loved our stay at this hotel rooms were lovely staff were amazing food was also great would definitely stay here again
Stayed in May 2024
Reviewed: 6 May 2024
Terry
United KingdomThe storage room was dirty and very messy
The staff at the hotel were very friendly and helpful, the breakfast was lovely and the room was spotless
Stayed in May 2024
Wrocław, Poland
Park City, USA
Shamirpet, India
Krvavica, Croatia
Paris, France
Monvalle , Italy
Jerusalem, Israel
Agonda, India
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content