10 Connaught Road, Silvertown, Newham, London, E16 2AE, United Kingdom
#184 of 1,011 hotels in London
Guests' ChoiceBased on 2679 hotel reviews
8.6Cleanliness
9.2
Comfort
9.1
Location
8.5
Facilities
8.8
Staff
8.9
Value for money
8.3
Free WiFi
8.4
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 19, 2024
James
AustraliaNA
Location close to London City Airport is excellent. Only 7 minutes walk to the terminal. Room was comfortable.
Stayed in May 2024
Reviewed: May 18, 2024
Chelsea
United KingdomEverything
Very clean, well kept & modern
Stayed in May 2024
Reviewed: May 17, 2024
David
United KingdomUnfortunately there were computer issues on arrival, so a delayed key collection despite checking in on line.
All the basics that we required.
Stayed in May 2024
Reviewed: May 17, 2024
Yameen
Saudi ArabiaThe carpet, and bathrooms
Location to ExCel, staff, and bed cleanness
Stayed in May 2024
Reviewed: May 16, 2024
Suzanne
United KingdomWalk from the Tube station/ City Airport is a little bit dark and remote at night.
Very high standards of presentation, cleanliness and comfort. Excellent smiling service from all staff. Lots of effort has been made to create a green and welcoming space at the entrance with a pleasant seating area. Nice balance of seating and tables in bar/ restaurant/ informal working space on ground floor.
Stayed in May 2024
Reviewed: May 15, 2024
Kevwe
NigeriaBreakfast could have been varied a bit more
Clean hotel, very professional and courteous staff. Beautiful rooms!
Stayed in May 2024
Reviewed: May 14, 2024
David
United KingdomA bit further from the airport than indicated in the documentation
Stayed in May 2024
Reviewed: May 13, 2024
Farah
LuxembourgGreat value for money and very convenient if you have an early flight from city airport. And staff is very friendly.
Stayed in April 2024
Reviewed: May 10, 2024
Saulė
LithuaniaNothing deal breaking, just some small stuff. The sound isolation from the corridor wasn't ideal. The shower has somewhat small glass wall, to water sprays everywhere. The TV kept disconnecting from our laptop.
The staff was helpful. The location is near the airport, so you can go by foot to your flight (and we heard no noise from the planes, that was great). Also, they let us to check in way earlier than 15:00, which was awesome.
Stayed in May 2024
Reviewed: May 8, 2024
Aruni
United KingdomOver priced, Advice from reception staff to walk from airport with suitcases over cobbled pavement was terrible - should have taken a taxi
Location, clean, kitchen open late
Stayed in May 2024
Reviewed: May 7, 2024
Roger
Isle of ManConvenient walk to London city airport and surprisingly quiet. Lovely staff. New rooms. Usually we don’t like eating in a hotel restaurant but the food was great
Stayed in May 2024
Reviewed: May 6, 2024
Saniya
United KingdomThe tv code did not work at all. I called reception and the lady said she’ll fix it and give me a call but she never called! That’s what was really annoying!
I liked how easy check in was, the hotel was very clean and tidy. The reception smelt nice, everything in the room was exceptional. Would’ve been nice to have water bottles.
Stayed in May 2024
Reviewed: May 5, 2024
Cheryl
United States of AmericaI wish they offered a shuttle or car service to LCY. They only suggested walking. I was able to do that, but would have appreciated a ride. I wish an ATM machine was available.
A lovely stay! The hotel offered many unexpected features. The staff was terrific! The location is excellent if you are flying to/from LCY.
Stayed in May 2024
Reviewed: May 5, 2024
Mandyc
United KingdomNothing, it was great!
Friendly and helpful staff, luxurious hotel with modern decor and good lighting in the room, very comfortable bed and a peaceful sleep.
Stayed in April 2024
Reviewed: May 5, 2024
Mandy
NetherlandsNothing
Very friendly staff, comfortable large room, nice breakfast and dinnrer options. 5 min walk from the airport and only 2 bus stops from the Excell conference center.
Stayed in May 2024
Reviewed: May 2, 2024
Sema
AustriaThe only negative thing was; there where no slippers in neitjer of our rooms. We checked in pretty late, so no one was there from the houskeeping. Thats the only negative asspect during our stay.
Despite beeing clos to the Airport, it was not noisy at any time of our stay. The staff are all very kind and welcoming. We had two rooms and in neitjer of them ther was a single dust corn to be found.
Stayed in April 2024
Reviewed: May 2, 2024
Montasser
ChinaN/A
Argon from the front disk was very nice. The location and the room all was great
Stayed in April 2024
Reviewed: May 2, 2024
Isabel
GermanyClean and quiet, even by being close to the airport. Comfy beds. Good breakfast
Stayed in April 2024
Reviewed: May 1, 2024
Jo
New ZealandThe walk to and from City Airport. A golf buggy type of shuttle would be good
Staff very polite and efficient. Room very comfortable. Food very good
Stayed in April 2024
Reviewed: May 1, 2024
Alcina
United KingdomI honestly cannot name a single thing I didnt like.
Staff were welcoming and friendly. Nothing was too much. The room was comfortable and spotless. Breakfast was good too. This hotel ticked all the boxes for me. Thank you to all the staff.
Stayed in April 2024
Reviewed: April 30, 2024
Aneesha
United KingdomLovely clean, modern hotel. The bed was very comfy! Little touches like the water machines are appreciated!
Stayed in April 2024
Reviewed: April 29, 2024
Louise
United KingdomStaff were very friendly, helpful and professional
Stayed in April 2024
Reviewed: April 28, 2024
Abidemi
United KingdomNothing
Good
Stayed in April 2024
Reviewed: April 28, 2024
Zanzafire
GermanyRpom was not cleaned. We asked n it got done....eventually.
Staff very friendly and helpfil. Responsive to needs
Stayed in April 2024
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