Old Luss Road, Helensburgh, G84 7BH, United Kingdom
#36 of 48 hotels in Helensburgh
Guests' ChoiceBased on 751 hotel reviews
7.5Cleanliness
8.2
Comfort
8.1
Location
7.7
Facilities
7.6
Staff
8.2
Value for money
8.0
Free WiFi
8.4
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End of dialog contentReviewed: 23 September 2024
Colebourn
United KingdomNothing
Great breakfast at 07.00 which was needed to get out early to travel for what we wanted . Our twin room for 4 nights was great ..All staff polite and friendly . Always restocked my tea in room without being asked and I like my tea . Clean room and comfy bed and pillows all at a good price . Will use here again if we come come to scotland
Stayed in September 2024
Reviewed: 21 September 2024
Alina
IrelandNo one was at reception when we arrived. In fact the male staff/manager locked the door in front of us, leaving us waiting for some female to come from outside to do check in for us. Very unpleasant and unprofessional. Male staff/manager was not friendly and hardly greeted us anytime we entered reception area. Breakfast was manageable. Nothing to eat for meat lovers as property is meat free!!!
The bedroom and location were good .
Stayed in August 2024
Reviewed: 18 September 2024
Ian
United KingdomPerhaps a bit more of a welcome from the host on our arrival.
The room was very comfortable although the guests next door for our second night were noisy until 2 am. The breakfast was excellent.
Stayed in September 2024
Reviewed: 17 September 2024
Steffen
GermanyNothing special but okay for the a night or two. One thing must be said - the bed was very comfy!
Stayed in September 2024
Reviewed: 16 September 2024
Sophie
IrelandA lift would be useful for heavy cases. But the very nice gentleman at the front desk did give us great assistance with our luggage. Parking is a little restricted on site, but it appeared that on-street parking might be an option.
The staff were very nice and extremely helpful. It's in a good location which was easy to find. The breakfast menu is vegan (which I had never tried before) but it was well cooked and extremely tasty. Overall, it was very clean, well appointed and good value. I'd definitely stay here again.
Stayed in August 2024
Reviewed: 16 September 2024
Eileen
FranceThe food was very poor and no facilities within walking distance. The hotel was in need of refurbishment.
Comfortable beds. Pleasant staff when we saw them
Stayed in August 2024
Reviewed: 15 September 2024
Michelle
United KingdomThe menu is meat free so it didn't suit everyone ,so we did eat out on night time
Very friendly and helpful staff, very clean rooms ,tea /coffee facilities in room which were replenished daily as were clean towels . Small fridge in room . Plenty of choice at breakfast, and the vegetarian full breakfast was tasty nothing was too much bother for the staff.
Stayed in September 2024
Reviewed: 15 September 2024
🌹🌹rosemary🌹🌹
United KingdomPillows were too hard, not the best view from room 2 but not a lot of noise which was good. Flaky paint on ceiling in toilet. Fish tank at reception needs cleaned ASAP
I liked the size of the room, comfy bed, en suite, fridge in room, welcome pack. Towels and toiletries provided. Good selection of non alcoholic drinks.
Stayed in September 2024
Reviewed: 4 September 2024
Kathleen
United KingdomDid not realise hotel was vegetarian! However it did not spoil our stay.n
Stayed in August 2024
Reviewed: 3 September 2024
Craig
United KingdomThere was no English breakfast. The bathroom toilet made a horrible noise when flushed.
The staff and hotel were nice
Stayed in August 2024
Reviewed: 2 September 2024
Tracey
United KingdomVegetarian breakfast was only available but otherwise a good stay what you pay for .staff friendly and helpful.
Stayed in September 2024
Reviewed: 31 August 2024
George
United KingdomHave stayed at this hotel previously. Was only there for about 8hrs as I had a very early rise the next morning so never really had the opportunity to speak to staff or use any facilities/food etc. Comfortable clean bed/room/toilet & shower.
Stayed in August 2024
Reviewed: 24 August 2024
Wayne
United KingdomShower lukewarm at best and breakfast drab and tasteless. It's a vegan food only hotel so bear that in mind.
Clean room, perfect location for where we needed to be.
Stayed in August 2024
Reviewed: 20 August 2024
Shields
United KingdomNo hairdryer
Location
Stayed in August 2024
Reviewed: 20 August 2024
Siti
SingaporeShould have the door tag available so we could hang it to inform if we needed or not the housekeeping. Otherwise good.
As Muslims, this hotel is vegan so it was comforting to know, although Scotland in general has great indian/middle Eastern foods that you won't go hungry. The room is basic but comfortable bed and pillows.
Stayed in August 2024
Reviewed: 16 August 2024
Jane
United KingdomThe overhead light in the room was very bright but the bedside light was very dim and hard to read by.
Comfy bed and room, with a lovely big shower. Great wee package of bits and pieces in case you forgot anything on your travels
Stayed in June 2024
Reviewed: 11 August 2024
Karen
United KingdomThe shower was in the bath ..not attached to any post ..you had to sit in a low bath and hold the shower in your hand whilst trying to wash your hair with the other hand ..very difficult and not ideal
There were plenty of options for breakfast ..and the location was good ..the hotel itself was clean and comfortable
Stayed in August 2024
Reviewed: 11 August 2024
Radek
Czech RepublicThe hotel is on the main road, and the noise from the road was heard.
The older hotel has clean rooms, and the bed is big enough. The kitchen is fully vegetarian, the food is good. Breakfast has to be chosen in advance, but that was fine. The parking lot is small, but we always found a place.
Stayed in August 2024
Reviewed: 10 August 2024
Paul
United Kingdomall good. Breakfast was also good.
Stayed in August 2024
Reviewed: 5 August 2024
Bryan
United KingdomI have no complaints about this property.
This is a great family run hotel. Our hosts were very accommodating and catered to our dietary needs for breakfast. We were able to get a good nights rest in clean, comfortable rooms. Tea & Coffee were available in the room and breakfast kept us going next day. Perfect.
Stayed in July 2024
Reviewed: 5 August 2024
Sandra
United KingdomConvenient location for an overnight stay to break our journey. Rooms clean and comfortable. Staff friendly and helpful.
Stayed in May 2024
Reviewed: 3 August 2024
Doreen
United KingdomVegan restaurant with no alcohol available
Cleanliness
Stayed in August 2024
Reviewed: 3 August 2024
Andrew
United KingdomRailway line next to it... though not really a issue overnight.
Clean. Convenient for our bike ride
Stayed in July 2024
Reviewed: 1 August 2024
Peter
United KingdomPolite and friendly staff. Good Breakfast Clean room & Bed Linen Good Value for Money
Stayed in July 2024
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