Manchester Road, Knutsford, WA16 0SU, United Kingdom
#6 of 7 hotels in Knutsford
Guests' ChoiceBased on 1492 hotel reviews
7.7Cleanliness
8.3
Comfort
8.3
Location
8.4
Facilities
8.1
Staff
8.5
Value for money
7.1
Free WiFi
8.2
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End of dialog contentReviewed: 22 October 2023
Kathleen
United KingdomRoom was basic for the Price, Bathroom was A big disappointment 12 cracked tiles 2 rusty soap dishes.
The bed was So comfy. Staff were amazing
Stayed in October 2023
Reviewed: 16 October 2023
Christine
United KingdomCharged extra for using leisure facilities when booking through booking.com so need to read small print no one explained that to me at reception and no mention of it in the room just got a message.
Stayed in October 2023
Reviewed: 16 October 2023
Nicola
United KingdomNil
Very clean nicely furnished cosy fire
Stayed in October 2023
Reviewed: 15 October 2023
Peter
United KingdomStaff we’re we’re all polite and helpful, room was great and breakfast was wonderful
Stayed in October 2023
Reviewed: 15 October 2023
Kim
United KingdomBathroom a bit dated - who uses a shower curtain
Good location , great gym , great staff
Stayed in October 2023
Reviewed: 12 October 2023
Jason
United KingdomThe pool area ended up over run with children, there goes the peace and relaxing time
Been a few times just to chill out from life fir a couple days
Stayed in August 2023
Reviewed: 10 October 2023
Denise
SpainBreakfast was excellent, room very comfortable and clean.
Stayed in October 2023
Reviewed: 9 October 2023
Htay
United KingdomNot able to order room service from room Telephone are not working
Stayed in October 2023
Reviewed: 5 October 2023
Kelly
United KingdomThere was no room service after 9 30pm and the bar had no snacks not even a bag of Crisps Also the Housekeepers came in our room twice before check out time.
The rooms were lovely. The bed was especially comfortable.
Stayed in October 2023
Reviewed: 28 September 2023
Patricia
United KingdomWash basin in bathroom was blocked and it took several days before this was unblocked. When dialling Reception before my visit - on a Sunday, the phone was not answered and rang out constantly on several attempts. Also a few times on dialling Reception from my room the phone was ringing for ages to the point where I gave up.
Quiet room. Flying visit with lots to achieve but would have enjoyed spa & pool - may be next time. Friendly staff in all areas.
Stayed in September 2023
Reviewed: 25 September 2023
Cathy
United KingdomI enjoyed every apart from the spa wasn’t relaxing due to unruly children but that’s not the hotels fault more of an issue with parents
Friendly staff & excellent food
Stayed in September 2023
Reviewed: 25 September 2023
Rosie
United KingdomBathroom seemed a little tired.
Breakfast was excellent and the staff were superb
Stayed in September 2023
Reviewed: 25 September 2023
Malcolm
United KingdomLift was out of action and created problems, seating was too low for clients with mobility issues in public areas and in the room
the staff are really helpful and make this hotel.
Stayed in September 2023
Reviewed: 23 September 2023
Joan
United KingdomI found it difficult to see with the lighting provided in the bedroom. Although the bed side light and the reading light were ok.
The bed was extremely comfortable. I liked the fact that I could get as much milk as I needed. The use of little tubs in other hotels I find inadequate
Stayed in September 2023
Reviewed: 20 September 2023
Tracy
United KingdomBeing charged extra to use the pool.
Lovely comfy bed.
Stayed in September 2023
Reviewed: 18 September 2023
Clare
United KingdomBathroom felt like you could smell the toilet pipe work and the room had a very small window
Beds were really comfy and it was clean
Stayed in September 2023
Reviewed: 18 September 2023
Angela
United KingdomThe lift wasn’t working and we were on the top floor. Check in was slow due to IT issues. We had to leave our wedding event to check in as No early check in available and we were offered the downstairs toilet to change in even though there is an attached spa., didn’t take them up on the offer.
Clean quiet room and lovely breakfast
Stayed in September 2023
Reviewed: 17 September 2023
Gillian
United KingdomThe room was very small and dark with a damp smell in the bathroom.
Breakfast table service and food quality was excellent.
Stayed in September 2023
Reviewed: 17 September 2023
Geraldine
IrelandService slow at times and some bar prices very expensive
It was fine for our short stay and facilities good
Stayed in August 2023
Reviewed: 17 September 2023
Booth
United KingdomFood awful Staff under trained Toilet wouldn't flush
Spa lovely
Stayed in September 2023
Reviewed: 15 September 2023
Sarah
United KingdomRoom was lovely and breakfast was really nice, drinks in the bar were quite expensive and breakfast was also quite pricey based on the average hotel. Overall we really enjoyed our stay and would stay again.
Stayed in August 2023
Reviewed: 15 September 2023
Scott
United KingdomShower was a bit slow to drain away. When I checked the trap it was virtually full of (other peoples) hair. Cleaners need to service these weekly at least.
Nice & close to Knutsford
Stayed in September 2023
Reviewed: 14 September 2023
Bryan
United KingdomWas an adequate hotel charging relatively high prices.
Room was adequate and breakfast was good
Stayed in August 2023
Reviewed: 14 September 2023
Robert
United KingdomBathroom was dated
The milk machine in the corridor is fantastic!
Stayed in September 2023
Reviewed: 7 September 2023
Graham
United KingdomFood choice
Breakfast good., evening food kimited and expensive
Stayed in September 2023
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