Manchester Road, Knutsford, WA16 0SU, United Kingdom
#6 of 7 hotels in Knutsford
Guests' ChoiceBased on 1478 hotel reviews
7.7Cleanliness
8.3
Comfort
8.3
Location
8.4
Facilities
8.1
Staff
8.5
Value for money
7.1
Free WiFi
8.2
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: September 28, 2023
Patricia
United KingdomWash basin in bathroom was blocked and it took several days before this was unblocked. When dialling Reception before my visit - on a Sunday, the phone was not answered and rang out constantly on several attempts. Also a few times on dialling Reception from my room the phone was ringing for ages to the point where I gave up.
Quiet room. Flying visit with lots to achieve but would have enjoyed spa & pool - may be next time. Friendly staff in all areas.
Stayed in September 2023
Reviewed: September 25, 2023
Cathy
United KingdomI enjoyed every apart from the spa wasn’t relaxing due to unruly children but that’s not the hotels fault more of an issue with parents
Friendly staff & excellent food
Stayed in September 2023
Reviewed: September 25, 2023
Rosie
United KingdomBathroom seemed a little tired.
Breakfast was excellent and the staff were superb
Stayed in September 2023
Reviewed: September 25, 2023
Malcolm
United KingdomLift was out of action and created problems, seating was too low for clients with mobility issues in public areas and in the room
the staff are really helpful and make this hotel.
Stayed in September 2023
Reviewed: September 23, 2023
Joan
United KingdomI found it difficult to see with the lighting provided in the bedroom. Although the bed side light and the reading light were ok.
The bed was extremely comfortable. I liked the fact that I could get as much milk as I needed. The use of little tubs in other hotels I find inadequate
Stayed in September 2023
Reviewed: September 20, 2023
Tracy
United KingdomBeing charged extra to use the pool.
Lovely comfy bed.
Stayed in September 2023
Reviewed: September 18, 2023
Clare
United KingdomBathroom felt like you could smell the toilet pipe work and the room had a very small window
Beds were really comfy and it was clean
Stayed in September 2023
Reviewed: September 18, 2023
Angela
United KingdomThe lift wasn’t working and we were on the top floor. Check in was slow due to IT issues. We had to leave our wedding event to check in as No early check in available and we were offered the downstairs toilet to change in even though there is an attached spa., didn’t take them up on the offer.
Clean quiet room and lovely breakfast
Stayed in September 2023
Reviewed: September 17, 2023
Gillian
United KingdomThe room was very small and dark with a damp smell in the bathroom.
Breakfast table service and food quality was excellent.
Stayed in September 2023
Reviewed: September 17, 2023
Geraldine
IrelandService slow at times and some bar prices very expensive
It was fine for our short stay and facilities good
Stayed in August 2023
Reviewed: September 17, 2023
Booth
United KingdomFood awful Staff under trained Toilet wouldn't flush
Spa lovely
Stayed in September 2023
Reviewed: September 15, 2023
Sarah
United KingdomRoom was lovely and breakfast was really nice, drinks in the bar were quite expensive and breakfast was also quite pricey based on the average hotel. Overall we really enjoyed our stay and would stay again.
Stayed in August 2023
Reviewed: September 15, 2023
Scott
United KingdomShower was a bit slow to drain away. When I checked the trap it was virtually full of (other peoples) hair. Cleaners need to service these weekly at least.
Nice & close to Knutsford
Stayed in September 2023
Reviewed: September 14, 2023
Bryan
United KingdomWas an adequate hotel charging relatively high prices.
Room was adequate and breakfast was good
Stayed in August 2023
Reviewed: September 14, 2023
Robert
United KingdomBathroom was dated
The milk machine in the corridor is fantastic!
Stayed in September 2023
Reviewed: September 7, 2023
Graham
United KingdomFood choice
Breakfast good., evening food kimited and expensive
Stayed in September 2023
Reviewed: September 6, 2023
Louise
United KingdomBit confused at breakfast as there were private rooms with no signage so we ended up in one at first!
Pool, comfortable beds
Stayed in September 2023
Reviewed: September 4, 2023
Natalie
United KingdomThe room wasn’t the cleanest and could probably do with a proper deep clean. I ran round the bathroom with a hot flannel before using anything. There were a few suspicious marks.
Lovely restaurant staff - nice breakfast Nice little touches in the room - good selection of tea and coffee, cute mugs, white company toiletries, robe and slippers etc. You get an empty milk bottle and water bottle to fill up in the hall to reduce waste and I thought this was a great idea! Nice having fresh milk rather than UHT. Spa use is only £10 for duration of stay - very friendly spa staff
Stayed in September 2023
Reviewed: September 3, 2023
Sam
United KingdomNothing
We got upgraded and room was wonderful!
Stayed in September 2023
Reviewed: September 1, 2023
Ian
United KingdomQuite expensive
Ideal location
Stayed in August 2023
Reviewed: August 31, 2023
Marcus
United KingdomSofa bed was a bit dangerous for young children with exposed metal edges
Spacious room and very good breakfast
Stayed in August 2023
Reviewed: August 29, 2023
Jackie
United KingdomThe planes are a bit noisy!
The location is great, and the parking is easy.
Stayed in August 2023
Reviewed: August 29, 2023
Kath
United KingdomSeems a bit dated. Receptionist was not very helpful on the phone when I asked about early check-in.
Clean, comfortable room. Very good breakfast with excellent service.
Stayed in August 2023
Reviewed: August 28, 2023
Nick
United KingdomRoom was tired, bathroom could have been cleaner and bed was ok at best. Sweaty
Staff were excellent and the restaurant and bar areas were spacious light and well appointed
Stayed in August 2023
Reviewed: August 28, 2023
Robin
United KingdomBath room is tired and shower week.
EV plug in difficulties resolved by helpful staff.
Stayed in August 2023
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