The room (23) was very hot, unfortunately not air con

Beautiful place

Stayed in August 2024

The thing that let the Hotel down was the food! It’s a 4 star Hotel but the standard of the food didn’t come up to scratch. The menu is an all day one, so if you eat at lunch it’s the same menu for Dinner, first night my Husband had fish and chips not much to go wrong with that but the chips were hard in the centres of which he couldn’t eat! I had sea bass supposedly on new potatoes, shrimps and peas I also had a side of cauliflower cheese. One new potato cut in half that was it! No peas and the cauliflower was more or less raw with a watery cheese sauce on it , couldn’t eat it! We ate out for dinner the rest of the time we were there. Breakfast wasn’t much better I had beans and poached egg, one egg was fine but the other was still “snotty” not been cooked enough. There was also water on the plate!My Husband ordered kippers, I have never seen the kippers the size of goldfish! They were so small and dry, he had to put butter on them to soften them up! On two mornings the melon had run out also bowls to put it in! People were putting cereal on side plates as there were no bowls. It would have been nice to see a tablecloth on the table in the evenings not just the same bare wood as at breakfast! Please don’t think it is us being picky as two other couples mentioned the hard cauliflower cheese also the state of the chips. Please address the food issue and you will have a truly wonderful Hotel which makes it great foryour guests. I’m sure you would have had other complaints about the food too.

The Hotel is in a fabulous location with stunning views of Lake Windermere, lovely and clean and the staff were great.The bedroom was very spacious too

Stayed in September 2024

Room was very small. Poor access to room. Lots of stairs. No room fridge. Bed mattress was saggy and old. Parking in the hotel was an additional, unnecessary expense. Should have been included in the room rate.

Beautiful lounges and outdoor area . Great view and location.. Well maintained gardens. Lovely old home.

Stayed in September 2024

The staff let it down and would be the reason we would not stay again. Some were good but majority let them down badly.

Good location, food was good. Room was nice and spacious with a powerful shower. Good view.

Stayed in September 2024

Shower tray in our room had been repaired with sticky tape and been there that long it was filthy dirty and mouldy, I wouldn't use it.

Beautiful hotel, great location. Lovely views

Stayed in September 2024

Nothing we had fabulous time

Breakfast was excellent … lots of choice and very fresh

Stayed in September 2024

Arrived in time for check-in but room wasn’t ready so had to wait another 20-30 minutes. Plug in shower was broken and loose doorhandle needs some attention 😅 Didn’t expect these issues based on what we paid for the room.

Location - the views across Windermere are fantastic, both from our room and the restaurant. Food and service in restaurant was excellent, easily accommodated dietary requirements.

Stayed in September 2024

The toilets adjacent to the bar were not clean. They had not been cleaned well for some time. Areas of the hotel require a deep clean of carpets and walls.

The evening meal in the restaurant was outstanding. Beautifully presented and beautifully cooked.

Stayed in September 2024

Not enough staff in restaurant. It took 2 hours to serve our 2 courses at dinner. Parts of the hotel need redecorating, looking rather tired.

Very good location. Breakfast and meals were good. Staff friendly and helpful.

Stayed in September 2024

The service at dinner and breakfast and also at the bar was not upto the mark. The bar tender was too slow and inexperienced. You seemed to have been understaffed. There were too few staff serving during the dinner time- also at the breakfast time, which resulted in a long wait. The staff were trying their best but to be fair to them it was impossible for 2/3 people to serve all. We were not impressed with the quality of dinner menu on our first night. So we dined elsewhere on the second night.

The location and view were superb. We enjoyed the view of Lake Windermere from the lounge inside and the garden outside. The hotel ambience was really good. The lounge, dinning and bar areas were well maintained and the garden was beautifully kept.

Stayed in September 2024

Very expensive , the lift was far from my room and l have to reach my room by stairs with old people with me . the hotel need some renovation many thing old and consumed ,

I like the location , the view , the decoration , the staff

Stayed in August 2024

Service at the bar and in the restaurant could have been much better. We had to wait for service at the bar. We had to wait for service at the table (3/4 for dinner to be served on Monday night) and was sometime delivered incorrectly. Staff were always friendly and apologetic.

Reception staff were efficient and friendly. Diego was especially considerate of my needs as a disabled person.

Stayed in September 2024

The room was cramped and the view from the window was disappointing.

Comfortable bed. Friendly and helpful staff. Good food. Location impressive.

Stayed in August 2024

Breakfast service can be a little slow but not a problem for us.

Fantastic hotel great location.

Stayed in August 2024

Room we stayed in was slightly shabby with poor wardrobe facilities and what looked like make up stains on the carpet. However it was clean and comfortable. I understand the hotel is about to undergo a refurbishment which will vastly improve this situation. The breakfast was very disappointing - cold and poached eggs like bullets. Staff were so overworked we didn’t say anything.

Beautiful location - views are incredible and just a short stroll to all the attractions of Bowness. The hotel has a lovely old world charm about it. Comfy lounges looking out over the lake and. Beautiful terrace to sit out in. Impressive reception area.

Stayed in September 2024

The hotel is located at a nice view in front of the lake. Access to the pier and surrounding services are only a few steps. Likewise, town center is a few steps from the other side. Breakfast is included and is fine. Room service may require improvements, phone line was broken and was not attended during our stay. Room price is somehow high compared to hotel ranking. It looks like we have paid for the location.

The hotel is located at a nice view in front of the lake. Access to the pier and surrounding services are only a few steps. Likewise, town center is a few steps from the other side. Breakfast is included and is fine. Room service may require improvements, phone line was broken and was not attended during our stay. Room price is somehow high compared to hotel ranking. It looks like we have paid for the location.

Stayed in August 2024

Location

Stayed in August 2024

This is a fantastic experience to stay with my family! Excellent location, comfortable room and nice breakfast. I would definitely recommend this hotel to my friend. It has a beautiful view to the lake and the pier.

Stayed in August 2024

Hearing other guest above us using the bathroom pipes rattling and bath being emptied

Location

Stayed in August 2024

Staff disorganised

Location excellent

Stayed in August 2024

The breakfast was not great for the price paid for hotel

The location, view perfect

Stayed in August 2024

Breakfast though was not the best. Options were very limited and not very tasty. I expected much more giving the fact the high demand and verity of guest. Room is clean but the kertin was broken. So light gets in Easley.

Location is supper great. Best location ever. I loved it.

Stayed in August 2024

The dining room for evening meals could be made special such as table cloths.

The View

Stayed in August 2024

Breakfast chaotic. Long wait and not enough staff. Lack of choice at times.

Great location, really lovely staff. A lovely, comfortable room.

Stayed in August 2024