Scarsdale Place, Kensington, Kensington and Chelsea, London, W8 5SR, United Kingdom
#811 of 1,009 hotels in London
Guests' ChoiceBased on 8762 hotel reviews
6.9Cleanliness
7.5
Comfort
7.5
Location
8.8
Facilities
7.0
Staff
7.7
Value for money
7.2
Free WiFi
7.6
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End of dialog contentReviewed: 30 May 2024
John
IrelandCleanliness & dated room facilities
Location
Stayed in May 2024
Reviewed: 30 May 2024
Julia
United KingdomShop is expensive in the foyer
Amazing location
Stayed in May 2024
Reviewed: 28 May 2024
Anne
GuernseyThe hotel interior is dated.
The staff were very good
Stayed in May 2024
Reviewed: 28 May 2024
Conall
IrelandThe breakfast was not very good. Standard cooked breakfast and not much choice outside of that.
The location is great
Stayed in May 2024
Reviewed: 28 May 2024
Louise
United KingdomFor the amount of money paid, the rooms only offered a double bed…. Only used to king or queen sized beds so felt very small. Snack shop at the hotel - prices were ridiculous! £4.99 for a packet of biscuits and £2.50 for a mars bar…🫨
Easy to get to Hotel and easy to reach tube for connections. Impressive lobby.
Stayed in May 2024
Reviewed: 28 May 2024
Bernadette
AustraliaNothing
Location was great and rooms are big, quiet and comfortable
Stayed in May 2024
Reviewed: 27 May 2024
Kevin
United KingdomThere was only one drinking glass in our room
We very much enjoyed our stay
Stayed in May 2024
Reviewed: 27 May 2024
Christopher
United KingdomReception staff not very friendly
Near to the tube station
Stayed in May 2024
Reviewed: 27 May 2024
Stephen
United KingdomLocation was very convenient to shops, restaurants, tube station, and some major sights
Stayed in May 2024
Reviewed: 26 May 2024
Eccles
United KingdomBrasserie Restaurant and sadly tainted our whole stay
Hotel ok but restaurant appalling. Exceptionally poor service. Rude staff just stop chatting and watching tv. Walked out after 45 minutes
Stayed in May 2024
Reviewed: 26 May 2024
Mark
IrelandN/a
Clean, great location
Stayed in May 2024
Reviewed: 26 May 2024
Hironari
JapanThe facilities and furnishings were generally old. The noise from the room next door was a bit disturbing.
Stayed for 4 nights in a one-bedroom on the 6th floor. It is close to the nearest subway station, just a 5-minute walk away, making it convenient for shopping and dining. Both the area around the hotel and inside the building are relatively quiet and calm. The common areas and rooms, including the hotel lobby, were clean.
Stayed in May 2024
Reviewed: 25 May 2024
Matt
United KingdomPaid £15 for breakfast and promptly moved from the nice breakfast area to a big conference room with huge tables, forced to share with two sets of complete strangers. Luke warm food, soggy hash browns, overdone eggs. Poor selection. Awful. Save your money and eat out.
Great location, clean and comfortable room
Stayed in May 2024
Reviewed: 25 May 2024
Les
United KingdomThe room was a bit shabby, definitely could do with redecoration. The wall paper in one place was pealing apart. The toilet pan was badly cracked in two places.
The Hotels location is excellent for the Royal Albert Hall, we always stay there if we have tickets for a concert. The breakfast was fine, I only had a Coffee and some toast. But there was plenty of other things to have and it all looked nicely presented. A very comfortable bed, had the best nights sleep for a long while.
Stayed in May 2024
Reviewed: 24 May 2024
Ina
IrelandThe hygiene was not what was expected, on entering en-suite bathroom there was a smell of stale urine which was unacceptable. Obviously this bathroom requires refurbishment. Fortunately we had not paid for breakfast as the only day we decided to have it was on Sunday morning last. It was probably the worst breakfast experience we have ever had - the food was cold, we had to ask for table to be cleaned and I have never seen teacups WITHOUT saucers in any establishment ever!
Location
Stayed in May 2024
Reviewed: 24 May 2024
Walid
AustraliaIt was too expensive for the 2 nights and for that price you would expect some extras.
I liked the location and the friendliness of staff.
Stayed in May 2024
Reviewed: 24 May 2024
Janice
United KingdomThe bedroom felt like it needed upgrading. The bathroom wasn’t great
Quick check in and out
Stayed in May 2024
Reviewed: 23 May 2024
Nancy
United StatesEverything was dark and just a bit on the musty side. Everything felt worn, which would have been OK if I wasn't spending more than $300/night.
Breakfast was good.
Stayed in May 2024
Reviewed: 23 May 2024
Merrie
United StatesThe workout room did not have any sanitizing rags or ways to clean the equipment after use. It was also very hot in the workout room. The front desk staff was not friendly or helpful.
The property was close to the train station. The beds were comfortable, the room was spacious, and they had blackout curtains.
Stayed in May 2024
Reviewed: 22 May 2024
Anssi
FinlandIt was very crowded at breakfast. The furniture at my room was quite worn.
Stayed in April 2024
Reviewed: 22 May 2024
Bihui
FranceRight next to the railway, the noise is not loud, but for sensitive people, it may disturb their sleep. One of the concierge crew can be more enthusiastic.
Good place, very clean, excellent breakfast. The room and the services are worth the price.
Stayed in April 2024
Reviewed: 22 May 2024
Nigussie
EthiopiaReception hospitality is good
Breakfast variety shall be improved
Stayed in May 2024
Reviewed: 22 May 2024
Linda
United KingdomOver bath shower wasn't great (attachment defective) but it was still usable
Location perfect Room clean & comfortable Staff friendly & helpful Nice breakfast
Stayed in May 2024
Reviewed: 22 May 2024
Linda
United KingdomWe had a club room which was very tired and much smaller than expected. Only big enough for one chair. Small changes could improve the overall quality of the room. Such as making sure that the curtains are not hanging off, changing the shower heads and making sure that what's supposed to be in the room is actually there. In the Executive Lounge the coffee machine was obviously not working but not attended to without us having to ask for it to be filled up. The hotel rating leads you to expect more all round than you actually get.
Location was good for where we needed to get to. Beds were comfortable, and there was no road noise
Stayed in May 2024
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