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  5. Reviews of Copthorne Hotel Manchester Salford Quays

Reviews of Copthorne Hotel Manchester Salford Quays This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Clippers Quay, Salford Quays, Salford, Manchester, M50 3SN, United Kingdom

#75 of 112 hotels in Manchester

Guests' Choice

Review Score

Based on 5123 hotel reviews

7.6

Score breakdown

  • Cleanliness

    8.0

  • Comfort

    8.1

  • Location

    8.9

  • Facilities

    7.6

  • Staff

    8.6

  • Value for money

    7.8

  • Free WiFi

    8.1

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: May 11, 2024

    7.0
    Good rate, but hotel tired, shower didn’t work, but liked where it was and staff friendly
    • Leisure trip
    • Couple
    • Club Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Shower didn’t work, view out the window was over a roof that had cigarette buts all over it ! Despite being told our upgraded room would have a view, I guess it didn’t what of.

    Breakfast, location, staff

    Stayed in May 2024

  • Reviewed: May 10, 2024

    8.0
    Great for The Lowry
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    I didn't use the shower but it was a fixed head shower. The main issue for the top floor room we were in, was what appeared to be wasps. A few came in through the windows, which I had to annoyingly get out, which we didn't want to close because it was too warm, so perhaps there was a nest near to which may need looking into.

    Helpful and friendly staff, spacious and comfortable room with big windows, a 5 minute car journey or 20 minute walk from The Lowry where we were going to an event and a nice breakfast where there was a good view and plenty of tables so you didn't feel on top of others. Overall it was great value and I would stay again.

    Stayed in May 2024

  • Reviewed: May 10, 2024

    9.0
    Loved the water views.9
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Excellent location next to tram stop

    Stayed in May 2024

  • Reviewed: May 8, 2024

    7.0
    Easy accommodation for a quick stay
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Water was very hot

    Good breakfast, perfect for a quick stop in Manchester

    Stayed in May 2024

  • Reviewed: May 8, 2024

    7.0
    Convenient stop over fo one night.
    • Business trip
    • Solo traveler
    • Standard Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    The room furniture very old, worn and dated, bed or mattresses need updating. Breakfast quite expensive so I didn’t partake.

    Convenient location and free parking

    Stayed in May 2024

  • Reviewed: May 7, 2024

    7.0
    Good location, lovely view but the hotel could do with some serious sound proofing.
    • Leisure trip
    • Solo traveler
    • Standard Double Room
    • Stayed 5 nights
    • Submitted from a mobile device

    The walls are so thin. All the doors bang when closing. I had to sleep with ear plugs and still heard banging until 3am some nights. I asked to be moved to a top floor room which marginally improved this problem but could still hear a lot of noise including coughing next door to me.

    Location was perfect for my training weekend in Salford. Also tram right outside to get to central Manchester. Very convenient

    Stayed in May 2024

  • Reviewed: May 7, 2024

    8.0
    Would stay again, Room was comfortable, Breakfast excellent, staff really friendly
    • Leisure trip
    • Couple
    • Club Double Room
    • Stayed 1 night

    Room a bit warm, but i do like a cold room

    Room was dated, but very clean and comfortable, Breakfast was excellent

    Stayed in May 2024

  • Reviewed: May 7, 2024

    7.0
    Comfortable hotel with great breakfast - shame about the bath!
    • Leisure trip
    • Solo traveler
    • Club Double Room
    • Stayed 2 nights

    The taps for the bath did not function - normally I would not have noticed this, but as I was in town for an aerial & acrobatics convention I was looking forward to soaking my sore muscles in a hot bath! The shower was very powerful, but unfortunately the water temperature seemed to fluctuate wildly between hot-ish and tepid (even when dialled up to the max temperature).

    The room was spacious and comfortable, with a view over the docks. The breakfast was excellent, with a wide range of hot and cold food to choose from. Staff were very accommodating and allowed me to check in slightly before the official check-in time as I'd arrived an hour early. The bed was very comfortable, and I appreciated having a fridge in the room.

    Stayed in May 2024

  • Reviewed: May 6, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    Location, handy for tram into Manchester

    Stayed in May 2024

  • Reviewed: May 6, 2024

    8.0
    Nice pleasant stay
    • Leisure trip
    • Couple
    • Club Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    No plug in sink

    Room facing canal Breakfast Free parking

    Stayed in May 2024

  • Reviewed: May 6, 2024

    7.0
    Good
    • Business trip
    • Solo traveler
    • Standard Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    The room looked really tired. Holes in the carpet, marks on the walls. Generally needs a refurb

    Great location. Easy to get to from main train station by tram. Comfy bed and decent shower. Pure Gym 5 mins walk away

    Stayed in May 2024

  • Reviewed: May 6, 2024

    8.0
    Good value for money, good location. Happy with my stay.
    • Leisure trip
    • Solo traveler
    • Standard Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    If I had to nit pick, the hot tap got immediately hot so I had to wash my hands with cold water all the time, I would recommend a mixer tap in the bathroom. Also there is the option to make the room bright with the lighting when it’s dark.

    Location was ideal for The Lowry, just a 10/15 minute walk. Staff were helpful whenever I needed help. Room was clean and comfortable and very spacious.

    Stayed in May 2024

  • Reviewed: May 5, 2024

    7.0
    It was good and would return if we had a quayside room as the room we had was front facing and noisy.
    • Couple
    • Club Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Bathroom a lot of rust around the bath taps which was very off putting to shower. Can do with some updating furniture carpets but otherwise clean.

    Water location, free parking cleanliness friendly staff. Lovely meal at the restaurant. Would have enjoyed the stay more if we were given a room with the water location view.

    Stayed in May 2024

  • Reviewed: May 4, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Club Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    great location and comfortable room

    Stayed in May 2024

  • Reviewed: May 4, 2024

    9.0
    Great spot comfortable bed
    • Leisure trip
    • Solo traveler
    • Club Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Fried eggs overdone

    Good location great view over the canal

    Stayed in May 2024

  • Reviewed: May 4, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Club Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    The windows didn't close properly so it was very noisy. Items for a single occupant when booked for 2 (towels/robe etc)

    The staff were very friendly and helpful. Room was clean

    Stayed in May 2024

  • Reviewed: May 4, 2024

    8.0
    LOCATION,LOCATION.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Television was on when we arrived,but then went off and could not get it to go back on. However we were only stopping for 1 night. No main light in the bedroom area but 2 very nice lamps,one that was not working. If we were staying longer we would have mentioned this. All staff were very approachable so feel sure it would have been corrected. All but 1 window locked shut.We did have a fan to compensate but would have liked to control the airflow ourselves

    Welcoming reception staff. Room was bright and clean,everything looked fresh. Lovely Quayside view. The addition of a small fridge in the room was a great idea.

    Stayed in May 2024

  • Reviewed: May 3, 2024

    8.0
    Great night away
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Noise during night

    Location

    Stayed in April 2024

  • Reviewed: May 3, 2024

    7.0
    Good
    • Business trip
    • Solo traveler
    • Standard Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    The key had a printed explanation of which way the key had to go to open the door but it had to be used the opposite way. The taps leaked unless forcefully turned off and were impossible to turn on if you had soap on your hands. Petty points but you did ask...

    This was an affordable and comfortable hotel for a business trip

    Stayed in May 2024

  • Reviewed: May 2, 2024

    7.0
    Average
    • Leisure trip
    • Travelers with friends
    • Standard Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Crap fold up sofa very uncomfortable should have of had 2 single beds like the photo when booking

    Location

    Stayed in April 2024

  • Reviewed: May 2, 2024

    7.0
    Had everything we needed and was convenient
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    In the evening they was only one member of staff on the bar he wasn’t experienced in bar work and didn’t know what he was doing. The hotel was not prepared that it would be busy even though they had a lot of guest that had been to a nearby concert

    It was convenient to our venue, check in was easy and they was parking

    Stayed in April 2024

  • Reviewed: May 1, 2024

    8.0
    Good will come again
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing

    Location to the lowry

    Stayed in April 2024

  • Reviewed: May 1, 2024

    8.0
    Very enjoyable
    • Leisure trip
    • Couple
    • Club Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Everything fine

    Excellent

    Stayed in April 2024

  • Reviewed: April 30, 2024

    8.0
    Nice hotel, not sure about 4 star but great for what we needed.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    The shower wasn’t great, rooms could do with some modernisation.

    The location was great for our trip. Loads of parking, the bar, restaurant area and reception were nice. Comfy bed helped for a good night sleep before running the marathon!

    Stayed in April 2024

Showing 1 - 25

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