The hot water in room was extremely hot ,need to put some signage up to make people aware

Check in was easy ,attending a work event food was excellent and room event was perfect size .Bedroom was lovely with nice patio area outside.

Stayed in August 2024

We found an used tissue in the room by the bed, which was a little off putting

Lovely surroundings

Stayed in September 2024

Neat,and habitable

Stayed in July 2024

Auto check in failed and had to queue for 15 minutes to check in

Beautiful property

Stayed in September 2024

Quite an early breakfast - 8-10am on a Sunday - after a Birthday party there.... Having to pay for parking - although the host of the event paid for it for guests

Lovely room and en-suite, the building itself was amazing as were the gardens

Stayed in September 2024

My nose went bonkers due to the abundant and old draperies in the room. Dust mites must live in millions there... Rooms need a deep clean with high-temperature steam. Due to the above problem I would not stay again.

The setting and its feeling of past grandeur

Stayed in September 2024

Paintwork is a little tired in places.

Such an interesting place! Lovely room and excellent breakfast.

Stayed in September 2024

The hotel is a beautiful building set in large parkland, with elegant rooms and an excellent Breakfast.

Stayed in July 2024

could not get tv to work

Stayed in September 2024

Breakfast seemed a little disorganised, no sauces available, and the toaster only worked one-sided. Also the orange juice dispenser was so unstable that when my husband wnt to pour a drink the whole thing collapsed on him. When a member of staff came out to help clean up the mess, she said that it was not the first time that time it had happened that week, so I question why it was allowed to happen a second time

Staff were brilliant, customer service was excellent, without looking like it was rehearsed !!! To the point that when we took a wrong turn in the car park, and weren't sure where to go to drop off our bags, a young man called Luke, explained how to get back to the reception area, and even waited for us to make sure that our arrival went smoothly. And I must add he was on his break at the time.

Stayed in September 2024

The bed was very narrow, not even sure if it was even a double or smaller than a double? the lights in the room all seemed to be either on or off!, I wanted to just leave the bathroom light on but that did not seem to switch on independently of all the other lights in the room, very strange !! But it was beautifully furnished

Stayed in September 2024

expensive to eat in the restaurant and a bit hit and miss in the bar for food due to the strange set up of tables. Drinks are also over priced with a pint of beer costing £7. Seems odd that you have to pay £8 to park in the car park just to stay the night.

the majestic feel to the place

Stayed in September 2024

There was no drinking water in the room and the tea selection was good of green tea but nothing else like a chamomile tea or a fruity tea. The floor is too squeaky

It looks beautiful, good decor taste, nice breakfast!

Stayed in September 2024

While the room was dust free it still didn’t feel like it was clean and the floors clearly hadn’t been vacuumed.

The grounds are beautiful and the hotel itself is stunning inside and out. The room was aesthetically pleasing and the bath was beautiful.

Stayed in September 2024

The bed was really comfortable and room service was good

Stayed in September 2024

lack of lighting

Stayed in September 2024

I was disappointed to find out that as a guest of the hotel that I also had to pay for parking, it was an unnecessary extra expense for what was already a higher priced stay.

I attended a wedding here for my trip, the grounds and estate are absolutely stunning! Staff were friendly and there was so much to explore! I had a lovely opportunity to sit on the steps and dip my toes in the clear fresh water in the gardens. Absolute bliss.

Stayed in September 2024

There was a generator type noise throughout the night(outside the room/building)which disturbed our sleep greatly

There was nothing not to like. Hotel was beautiful.Food was excellent.Staff were efficient and knowledgeable. There was a lovely feel/ambiance about the place

Stayed in September 2024

Studding buildings, sympathetically restored. Had a room in the main Abbey building, with some lovely historical touches. Staff friendly and professional

Stayed in June 2024

Double bed to be fair are a bit small and I couldn't work out how to turn bathroom fan off it did keep me awake it was a pleasnt

Stunning location stunning hotel mega friendly staff good parking easy to find peacefull no idiots even the ghosts wasn't bothersome!

Stayed in September 2024

We only had one towel for a double room

Unfortunately the booking in system was not great. I asked for rooms close together and when checking in they were in different buildings! Receptionist managed to sort it out on arrival and we were next door so very happy. The quality of rooms were excellent

Stayed in August 2024

Disappointed some breakfast items were advertised but not available.

Luxury feel to hotel. Staff are excellent and friendly.

Stayed in August 2024

Beautiful gardens

Stayed in August 2024

As it’s a wedding venue , our room was near one of the weddings and the music was very loud till midnight . Something to think about if you’re not part of a wedding party . Not the best place at weekends it seems .

Historic

Stayed in September 2024