Blind needed in bathroom

Lovely and friendly staff. Very comfortable bed. Great breakfast. Fabulous location

Stayed in May 2024

The price

Lovely view from breakfast room

Stayed in May 2024

Room was so small. No lift and had to walk up 4 flights of stairs. Lady who checked us in not helpful of friendly

The location. Cleanliness of room.

Stayed in May 2024

It is a bit of a hike up to the second floor and no lift so possibly wouldn't suit everyone.

I think the hotel is recently refurbished. Lovely, clean room and bathrooms. Very quiet and peaceful in such a busy town. Good breakfast. Whitstable is a great destination.

Stayed in May 2024

Room very warm at night

Location

Stayed in May 2024

No lift. A bit of a puff to get to the second floor. Not great soundproofing between adjacent rooms.

Free parking outside the hotel, which included good breakfast with wide choices. Nice eating areas. Nice rooms with modern windows, well-appointed ensuite, coffee and tea making facilities. Great bed. Good fire escapes. Well maintained. 15 minute walk along sea front into Whitstable town or to Tankerton. Enough places to eat in both directions. Lots of seafood.

Stayed in May 2024

More selection for eg omelette and alternative sausages Currently herbs sausage are quite dry

Breakfast was quite good but limited

Stayed in May 2024

The buffet breakfast was very poor and the reception staff were not that friendly overall

Great location

Stayed in April 2024

Room 6 should be advertised as a single room,

Location Staff ,cleanliness

Stayed in April 2024

Really clean hotel .Nice ,friendly ,welcoming staff especially in the restaurant / bar . Great location Really good buffet breakfast

Stayed in April 2024

Location overlooking the sea. Free Car parking at hotel.

Stayed in April 2024

Nice room, lovely breakfast

Stayed in April 2024

Room was good but quite petite

Location was excellent

Stayed in April 2024

Room N25 which was the only room, by the parking area with the only access outside the building hotel was not a great experience to have. But if I knew before I would not took that room and for few more £££, I would have got a proper room in the hotel or with sea side view, but not the one on ground floor no sea side view.

Hotel location perfect to reach by walk from train station, near by the caste. Over all amazing experience a part the room, kind staff, super clean room and quiet place to stay and relax.

Stayed in April 2024

Shower lacked a non-slip rubber mat. Double room: the 2 guests needed stands for their suitcases; & equally, more adequate shelving in the bathroom for their 2 toilet bags. No lift. Free parking: space was scarce & cramped (but the hotel had warned beforehand).

Sea-view from bedroom-window. Good restaurant, spacious & well-furnished, with pleasant atmosphere. Breakfast: very good, esp. the sausages (& included in the room-rate).

Stayed in April 2024

The breakfast didn't really cater well for vegetarians or vegans

The room was very comfortable

Stayed in April 2024

The smoked bathroom mirror made it difficult for my husband to see to shave. The wooden floors are lovely to look at but make it noisier when other guests are walking about in heeled shoes/ scraping chairs across the floor!

Lovely balcony view and the bed was very comfortable. Staff were all friendly and helpful. It was nice to sit and have a drink in the bar and breakfast was delicious.

Stayed in April 2024

The heat in the bathroom was not quite warm enough. It seemed like the radiator was only heating up half way. I also striuggled to get the tops on the shampoo, conditioner open when in the shower. I reported this to the hotel as I think they probably don't try this out themselves. They took the feedback very well.

I paid for a room overlooking the sea and this was so gorgeous. We loved the views. Loved our large bed and also the bar area where we had a drink before going out. Very much enjoyed breakfast the next morning too.

Stayed in April 2024

Great sea view! A real treat for a londoner

Stayed in March 2024

Very small room

Beach front location and a short walk to the town centre

Stayed in April 2024

The mattress so too soft so that when one of us moved it woke the other up. As a result we didn’t get a very good nights sleep

Lovely views of the sea

Stayed in April 2024

I got last parking space at 12.50pm luckily but not much can be done about that. Its good it had some free parking

Room 5 with front balcony, good size and balcony views good. Staff are friendly and efficient Breakfast was great and help yourself...very good choice too.

Stayed in April 2024

Having had recent knee replacements l should have advised the hotel to request a room with less stairs to climb.

Stayed in March 2024

We ate in the hotel restaurant which was very good. Location was a stroll to the town about 10minutes, but via the harbour was a nice walk.

Stayed in April 2024

rooms are a bit small so be prepared not to take large suitcases, some fresh fruit would be nice at breakfast but overall would recommend

good location

Stayed in April 2024