1-2 Beach Rd, Sand Bay, Weston-super-Mare, BS22 9UZ, United Kingdom
#6 of 20 hotels in Weston-super-Mare
Guests' ChoiceBased on 1950 hotel reviews
8.4Cleanliness
8.8
Comfort
8.8
Location
8.8
Facilities
8.5
Staff
9.2
Value for money
8.6
Free WiFi
8.6
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End of dialog contentReviewed: 3 August 2024
Chloe
United KingdomThe shower was small but ok. Overall it was clean but there was some dust in the lampshades and in the wardrobe. We had 2 single beds pushed together which was a bit uncomfortable if you lay between the two, as one was slightly lower than the other.
Lovely room, good size with everything we needed. The fridge was great to keep drinks cool in the hot weather and there was also a fan which was great. The bed was comfortable although it was 2 single beds pushed together which was noticeable. The view from the room was beautiful and sand bay beach was opposite so was perfect. The breakfast was delicious with good choice and staff were friendly and helpful. Plenty of car parking available also and only a short drive into Weston-Super-Mare
Stayed in August 2024
Reviewed: 2 August 2024
Gordon
United KingdomNoisy floorboards in the room above us
Near the sea
Stayed in August 2024
Reviewed: 2 August 2024
Michael
United KingdomMaybe a comfy quiet area to relax play cards or read. Also evening menu was good but maybe a little choice of pasta would be nice.
Hotel location good. Hotel food was good, very tasty. Room was comfortable, clean and good view. Couldn’t fault staff who were friendly, approachable and nothing too much trouble to make stay welcoming.
Stayed in July 2024
Reviewed: 2 August 2024
Pauline
United KingdomSometimes staff seemed not to know what to do
Location
Stayed in August 2024
Reviewed: 2 August 2024
Helen
United KingdomNo unbreakables out the front as it was 26-29 so but if shade was needed there. Also on the stairs behind the stairs doors which were pinned back , I thought it was bit dark behind the door. .I touched and pull down on the top of the carpet , it came to it that it was think dirt and dust behind the stairs doors . The pile was about 2-3 inches tall of dirt and dust behind each door. I didn't think it would stay there long as any staff would have noticed the two piles and been ashamed of it, so it was removed that day. . Also under the glass at the dresser had tea stains under it. So I just lifted it and cleaned it the day we got there. But things were cleaned depends who was on duty.
When reading the reviews before we came we couldn't understand why some was so good and others won't. Now we know after our visit. It as LL depends what staff is on. One of the little older local cleaners were so nice Tue and wed , she asked if we needed anything extra above the norm. And each day she refilled the tea and coffee and milks with fresh towels and cleaned the cups and glasses . As we do pay the same each night so I do expect it cleaned every day as it was our first day. Nice to have a fridge in the room with bottle of water . Plus a fan in our room. Also the breakfast was nice . But again depends who was on. Mon and Thurs morning everything was good. .But certain tue morning when asked for poached egg on toast and asked for white bread, he said get your own from the toaster it will come out just two eggs. Certainly not impressed with him. Had to find him to order our breakfast as it was . Then after the teapot was left , we had to find our own cups and milk. Wed was the same with same man , but there was another chap behind the bar, and he was very helpful and got the well built chap to fetch things that he could could get. . But nice options on the menu. But pricey Shout out to the blonde young lady and young dark hair chap sat at the front desk late wed night. Who we had a nice chat with about people leaving their blinds open who was looking out to the sea ... (Haha) Also the tall dark hair cleaner who was there Tue wed morning. So helpful she was.
Stayed in August 2024
Reviewed: 2 August 2024
Sue
United KingdomBetter TV, windows needed attention
It was lovely and quiet, clean and well maintained
Stayed in August 2024
Reviewed: 2 August 2024
Sarah
United KingdomNothing to report.
The location is fantastic. Just across the road from the sea.
Stayed in May 2024
Reviewed: 31 July 2024
Sharon
United KingdomSqueaky floor from room above
Location
Stayed in July 2024
Reviewed: 30 July 2024
Paul
United KingdomNa
Every thing
Stayed in July 2024
Reviewed: 30 July 2024
Richard
United KingdomNot much to dislike. We stayed on a lovely hot day and thought some parasols would have been nice but only a small niggle.
A little gem of a hotel across a quiet street from the beach . Nicely decorated and furnished with complimentary breakfast with a good choice of dishes. Food was good and bar served local beer. Car park was free.
Stayed in July 2024
Reviewed: 30 July 2024
Pand251
United KingdomNothing really. One possibly minor thing was that the double bed was two singles connected (which is perfectly fine). However, the softness of the matrices was different. One was firm (or medium firm) and the other was quite soft and you could sometimes feel the springs. But that was not a big issue.
Very good location. The area is quite and picturesque. The breakfast was excellent and the staff very friendly and helpful. Overall, I was very pleased with the stay and would definitely recommend. The room was very clean and with a great view (sea).
Stayed in July 2024
Reviewed: 30 July 2024
Jeffrey
United KingdomNothing
It was clean and fresh
Stayed in July 2024
Reviewed: 29 July 2024
Justin
United KingdomThe breakfast 'supervisor' seemed to be having a strop when we went down for breakfast. There were only 4 other tables when we arrived but he seemed to completely ignore us for the first 20 minutes we were sat down. It was only when another staff member started their shift that we got any service. He was also abrupt and difficult with other customers throughout breakfast, as well as being quite disrespectful to the other staff member on several occasions (in front of several customers). This experience put a dampener on what was otherwise a pretty pleasant stay.
The hotel was lovely and has a really good location. Some of the facilities in the room might be slightly due for an upgrade/update but generally very nice and the bed was very comfy. In the most part, the staff were also very pleasant. Bar was also better priced than your typical hotel, presumably in part due to the number of locals and passing trade visiting
Stayed in July 2024
Reviewed: 28 July 2024
Christopher
United KingdomThe room wasn’t very clean. Mugs filthy.
The view from the window Dinner in the restaurant was tasty Location
Stayed in July 2024
Reviewed: 28 July 2024
Jordan
United KingdomFelt like they were short staffed all the time, especially at dinner. They were often rushing about or a long wait at the bar. Bed wasn't the most comfortable, needs replacing or a topper added. Tea tray was grubby and needs replacing. Some time looking at the details needed. I paid a discounted rate, think if I'd paid full price I'd of been less happy.
Location great next to the beach and overall quiet. Food was good and reasonably priced, especially given the Location. Most of the staff were very friendly and helpful. Rooms were generally very clean. Not expensive for what you get.
Stayed in July 2024
Reviewed: 28 July 2024
Gareth
United KingdomNo shower in the room
The location The food was particularly good
Stayed in July 2024
Reviewed: 27 July 2024
Catherine
United KingdomRoom looked a bit tired - could do with a lick of paint
Great location on the beach front in a quiet area. Breakfast was great, staff pleasant.
Stayed in July 2024
Reviewed: 26 July 2024
Rosie
United KingdomThe beach was a short walk away but was a wild beach so not ideal for little ones to go in the sea or build sandcastles. Good for adults!
The food was excellent and staff were all super friendly too. Plenty of free parking . The bed was huge and very comfortable. You can see that it has had a refurb in but just needs a repaint in some areas to make it perfect.
Stayed in July 2024
Reviewed: 26 July 2024
Viner
United KingdomLocation is bit remote but ideal with beach opposite and some lovely walks nearby larger television in room would be better
Breakfast was excellent and free parking staff were very helpful and some of the best home made cakes
Stayed in July 2024
Reviewed: 24 July 2024
Ian
United KingdomAs a tall person I did struggle a little with the shower.
The restaurant was really good and great value - breakfast was included but I ate dinner there too
Stayed in July 2024
Reviewed: 24 July 2024
Karen
United KingdomStaff were extremely helpful. Food was very good. Location slightly remote yet very pretty.
Stayed in July 2024
Reviewed: 23 July 2024
Audrey
United KingdomA slightly wider variety on the evening menu would’ve been nice, some more simple choices like BBQ chicken melt, or some simple salads. Also could do with a few parasols outside when sun is shining.
The welcome drink on arrival was a lovely surprise. The room was much better than we had expected. Lots of choices at breakfast and the times were great. Food was excellent.
Stayed in July 2024
Reviewed: 23 July 2024
Sam
United KingdomWe only stayed one night!
Brilliant big bed. Amazing proximity to the beach. Service was lovely and breakfast was tasty!
Stayed in July 2024
Reviewed: 22 July 2024
Theresa
United KingdomNothing
The breakfast and evening meal was lovely .
Stayed in June 2024
Reviewed: 21 July 2024
Jeanette1952
United KingdomNeed matt in shower found it slippy
Room very nice breakfast plenty to choose
Stayed in July 2024
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