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  5. Reviews of Comfotel GRN

Reviews of Comfotel GRN

120 Shepherds Bush Road, Hammersmith and Fulham, London, W6 7PD, United Kingdom

#965 of 1,016 hotels in London

Guests' Choice

Review score

Based on 962 hotel reviews

5.7

Score breakdown

  • Cleanliness

    6.3

  • Comfort

    6.3

  • Location

    7.8

  • Facilities

    5.9

  • Staff

    6.9

  • Value for money

    6.4

  • Free WiFi

    7.4

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Showing 1 – 25

  • Reviewed: 5 November 2024

    5.0
    Passable
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing really

    No breakfast

    Stayed in October 2024

  • Reviewed: 5 November 2024

    5.0
    Nice place with good value for money.
    • Leisure trip
    • Group
    • Quadruple Room
    • Stayed 1 night
    • Submitted via mobile

    Bathroom has no floor rug which makes the floor a bit slippery with water after coming out from the shower.

    The room temperature is good.

    Stayed in November 2024

  • Reviewed: 3 November 2024

    6.0
    Won’t use again
    • Leisure trip
    • Family with young children
    • Quadruple Room
    • Stayed 1 night
    • Submitted via mobile

    There was no breakfast not even a mention of one no contact with staff other than give u the key bed was rock hard won’t use it again

    Stayed in November 2024

  • Reviewed: 23 October 2024

    7.0
    Good for the money in London
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    The door to the room didn't feel overly secure, a bit gappy round the edges so you could hear a lot from the corridor. the TV signal was terrible so very glitchy.

    The beds were very comfortable. It was a good location, short walk to eventim apollo for the show we were seeing. The room was comfortable and clean.

    Stayed in October 2024

  • Reviewed: 21 October 2024

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Quadruple Room
    • Stayed 1 night
    • Submitted via mobile

    The ambience of the room was lacking a little lighting. The quality of fan in the room needed work as it didn't circulate well enough. The TV experience was bland

    The beds were comfortable and relaxing. Essential personal care items provided to great effect

    Stayed in September 2024

  • Reviewed: 19 October 2024

    5.0
    Was easy check in nice and clean room and bathroom all downfall was the flooring and could hear every movement
    • Leisure trip
    • Family with young children
    • Quadruple Room
    • Stayed 1 night
    • Submitted via mobile

    Not good flooring if someone is above you all night heard someone walking around

    Bed was very comfortable

    Stayed in October 2024

  • Reviewed: 19 October 2024

    5.0
    Decent place to stay
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The room was so hot, and only an industrial fan to help which wasnt great, and so loud.

    Staff were very friendly and helpful. The location was great, couple minutes walk either side to plenty of shops and westfield shopping. We stayed here as all the prices skyrocketed for the AJ fight

    Stayed in September 2024

  • Reviewed: 17 October 2024

    5.0
    Wouldn't recommend - room stunk.
    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 2 nights

    Toilet absolutely stunk, walls were thin so very noisy.

    Location

    Stayed in October 2024

  • Reviewed: 13 October 2024

    5.0
    Passable for one night
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Overwhelming smell of sewer coming from the toilet. Offered an air freshener when mentioned however would definitely not be enough to mask the smell.

    Comfortable bed. Enough space for one night. Friendly staff member on arrival.

    Stayed in October 2024

  • Reviewed: 4 October 2024

    7.0
    Good bed, good sleep, good place
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The good place to sleep but the hygienic conditions need to be noted.

    The general experience of living in GRN is good.

    Stayed in October 2024

  • Reviewed: 3 October 2024

    6.0
    Pleasantly surprised, have already rebooked.
    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    Tv not connect (didn’t work).

    Great location, quality bed, towels and linen and amenity kit provided.

    Stayed in October 2024

  • Reviewed: 2 October 2024

    6.0
    Great location , clean room
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    One of the windows in the room didn’t close so it was a lot more noisy than it would have been

    Great location, clean room

    Stayed in October 2024

  • Reviewed: 22 September 2024

    6.0
    Good
    • Leisure trip
    • Family with young children
    • Quadruple Room
    • Stayed 2 nights
    • Submitted via mobile

    Too noisy- Guests stsying next door up to all hours of the morning and walls thin so could hear everything!

    Comfy beds!

    Stayed in September 2024

  • Reviewed: 19 September 2024

    5.0
    Decent if you just need somewhere to sleep and shower
    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 2 nights
    • Submitted via mobile

    The bed was a bit unstable and one day in the morning there was not much water

    Good location and reasonable price

    Stayed in September 2024

  • Reviewed: 17 September 2024

    5.0
    Ok for a short stay and just somewhere to sleep.
    • People with friends
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    There was a strange smell in the bathroom from the moment we arrived , the shower was not clean so we opted not to use it whilst staying. The kettle also smelt of vinegar so I had to wash it out a few times before using it.

    It was in a good location near to public transport e.g underground stations etc. Tea and Coffee station available in the room.

    Stayed in September 2024

  • Reviewed: 14 September 2024

    5.0
    Carpet was a little bit the worse for wear but room was basically clean and tidy and had everything.
    • Leisure trip
    • Couple
    • Triple Room
    • Stayed 1 night
    • Submitted via mobile

    Room was clean and tidy and had everything we needed.

    Stayed in September 2024

  • Reviewed: 14 September 2024

    5.0
    It was OK for one night very basic but if it's just one night you need then it's fine
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    I was nervous at night time so not sure I would return because of that feeling

    I liked that I was not far from where I needed to go

    Stayed in September 2024

  • Reviewed: 12 September 2024

    7.0
    Good
    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Noise from street

    Very clean

    Stayed in September 2024

  • Reviewed: 9 September 2024

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Quadruple Room
    • Stayed 3 nights
    • Submitted via mobile

    Old building

    Not too far from city center, 15min from metro station

    Stayed in September 2024

  • Reviewed: 2 September 2024

    5.0
    It was just ok.
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 2 nights

    No air conditioning, you could hear everything happening in other rooms.

    Private shower.

    Stayed in September 2024

  • Reviewed: 30 August 2024

    7.0
    Good
    • Leisure trip
    • Group
    • Triple Room
    • Stayed 1 night
    • Submitted via mobile

    It did not have parking which it claimed to have and there was no wifi connection which they also claimed to have. It does not match the description

    It was clean

    Stayed in August 2024

  • Reviewed: 27 August 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Quadruple Room
    • Stayed 2 nights
    • Submitted via mobile

    Should have requested a lower floor struggled with the stairs and TV wasn't working

    Friendly staff nice area comfy bed

    Stayed in August 2024

  • Reviewed: 14 August 2024

    7.0
    Perfect location and budget hotel worth the cost.
    • Leisure trip
    • Family with young children
    • Quadruple Room
    • Stayed 3 nights

    There was a strong disinfection smell by arrival, but it has disappeared over a day. The shower head was not suitable for lower water pressure. The paint on the desk was sticky.

    The facilities were older, but clean. The hotel is in perfect location with lot of places for breakfast, dinner or late fast food just a minute of walk. Tesco supermarket is round the corner and picadilly or central lines are 5 minutes of walking. Check in was easy just the next door house.

    Stayed in August 2024

  • Reviewed: 4 August 2024

    5.0
    Good to stay on a budget, you should make a whole heap of improvements but it was a decent stay
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 2 nights

    So I have a list. Let me first say that this was a cheap couple of nights, so you get what you pay for, but this hotel could be so much better if they just honed in on simple things. Drink stains on the walls, I'm a clean bed and shower girl so I'm like whatever about the stains, but it could easily be improved. I was beside a wide open area at the back of the residence, so i pulled across the heavy curtains, pushing down a LOT of flies from the window ledge. I have the same problem in the summer, I'd only have cleaned it and they'd be back. You should be keeping on top of it..I stayed the other side of the double bed and it was all good. There is swing door right next to my room for guests and staff to access the rest of the back of the building. I wasn't bothered about the swing noise, but it screeched like a horror movie LOUDLY, when it went to go back to its closed position. I told the guy at reception it needs oil or something, so whoever gets room 5 in their hotel, hopefully they'll have oiled it soon. The room needs more plugs, I had to unplug to fridge to use the hairdryer witch is attached to the wall. They have a VERY standard fridge in the room, I've seen these types in other low cost hotels, no shelves etc, and Im not bothered by that, again in this instance you get what you pay for, having to switch plugs was annoying. I put a bag of ice in the tiny freezer and it froze to a block, kinda funny, but annoying. The cleaning staff, walked into my room, two days in a row, knowing full well i was in there. The second day I was in my bra and underwear, so that's not ok, I was too tired to think of locking it on the second day. Lovely polite lady, but please tell your staff to be respectful and not walk in on them. I am aware they may have a ridiculous schedule and work hard, but not having the privacy on the second day was noticed and it wasn't ok.

    Ive stayed in that area before, the location is great. Buses, tube, shops a short walk away. I was give a double bed instead of a single, which was a nice addition. Was allowed into my room a tiny bit early (half an hour) which I needed and appreciated.

    Stayed in August 2024

Showing 1 – 25

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